Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 23, 2016 — Rated 10 out of 10 by Tami Kelly Zerorez Boise
What do you like about our products and services?

Technician was very friendly. My carpet looks great

Report a concern   December 23, 2016 — Rated 8 out of 10 by J.S. Zerorez Boise
What could we do to improve?

I was charged twice on my credit card and will be calling today 12/23/2016 to get the second charge removed.

Report a concern   December 20, 2016 — Rated 10 out of 10 by A.G. Zerorez Boise
What do you like about our products and services?

Chem free , friendly , knowledgeable staff, professional

Report a concern   December 19, 2016 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Our service tech was very prompt, friendly, helpful and courteous. He shared info with me about other products and services offered by Zerorez. We will be sure to use Zerorez again! We hadn't even moved into our new home yet; and there was a fresh layer of snow on the ground. Our tech took the time to shovel the snow so he wouldn't track it into our home. He also took the time to shovel my drive and walkway to make it safe to for me!

Report a concern   December 19, 2016 — Rated 9 out of 10 by P.E. Zerorez Boise
What do you like about our products and services?

No odor. Hold judgement till had 3 months experience. Person who came to the home was very nice, knowledgeable and took great care not to scuff corners, etc. So far we are happy about the service.

Report a concern   December 18, 2016 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Guy was on time and did a great job on Rugs and carpet.

Report a concern   December 18, 2016 — Rated 10 out of 10 by Charlie King Zerorez Boise
What do you like about our products and services?

On time, explained thoroughly, and answered my question

Report a concern   December 18, 2016 — Rated 10 out of 10 by A.K. Zerorez Boise
What do you like about our products and services?

I love the results and that the carpet was not too wet when finished.

Report a concern   December 18, 2016 — Rated 10 out of 10 by Karen Schaeffer Zerorez Boise
What do you like about our products and services?

The carpeting is very clean, and dried quickly with the exception of the spots that were specially treated for get older. The gentleman who came to take care of our floors was very professional and was very accommodating to our needs. He was a pleasure to work with. This is our second time using Zerorez and we will be calling you in the future. You can't get a better Carpet Cleaning Service.

Report a concern   December 17, 2016 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

They are pure water, they don't leave a residue and my carpets always look amazing after the treatments.

Report a concern   December 16, 2016 — Rated 10 out of 10 by Joan Easton Zerorez Boise
What do you like about our products and services?

Wow!!! My carpets look amazing. The young man was very professional and extremely knowledgeable about this service...I will call them again for all my cleaning needs

Report a concern   December 16, 2016 — Rated 9 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Clean carpets without residue left on the carpets!

Report a concern   December 15, 2016 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

It dries fast and the carpet isn't "crispy" after it's dry.

Report a concern   December 14, 2016 — Rated 7 out of 10 by C.C. Zerorez Boise
What could we do to improve?

Nothing. I just don't like my friends.

Report a concern   December 14, 2016 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

They work and are chemical free

Report a concern   December 11, 2016 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

everything

Report a concern   December 11, 2016 — Rated 10 out of 10 by Richard Burch Zerorez Boise
What do you like about our products and services?

The service is great and the employees are even better

Report a concern   December 11, 2016 — Rated 9 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

John, the technician, is very efficient and knowledgeable about the products. He answered all my questions without hesitation. I was pleased with the results and added more work due to seeing a good job was being done.

Report a concern   December 10, 2016 — Rated 10 out of 10 by Jim Harris Zerorez Boise
What do you like about our products and services?

Quality of service, no chemicals, on time.

Report a concern   December 10, 2016 — Rated 8 out of 10 by K.L. Zerorez Boise
What could we do to improve?

I felt it was a little pricey, but Zerorez did a really nice job of cleaning my home.

Report a concern   December 9, 2016 — Rated 0 out of 10 by D.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The follow up service greatly improved the original outcome, but I was left with a definite brown stripe right at the entrance to the room. I just don't think you have your chemistry perfected yet. This is the second time the initial tech was poorly trained. The second responders made a good effort, but there was still an unsightly residue area left behind that was not apparent when the carpet was wet. I couldn't in good conscience recommend your company.

Report a concern   December 8, 2016 — Rated 9 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

Friendly, did a great job, no scents as requested

Report a concern   December 8, 2016 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

The tech was very professional and helpful. Advised me what would clean up and what would
not and advice about future spot cleaning. The did a great job!

Report a concern   December 7, 2016 — Rated 10 out of 10 by T.G. Zerorez Boise
What do you like about our products and services?

It was easy to schedule. The tech worked quickly and efficiently. The rug looks great.

Report a concern   December 7, 2016 — Rated 10 out of 10 by T.J. Zerorez Boise
What do you like about our products and services?

Did a nice job of getting the carpet clean, but I think they may have been in a little bit of a hurry. Carpet was really wet when they left. Couldn't move furniture back until the following morning.

Report a concern   December 6, 2016 — Rated 10 out of 10 by Carolyn Carola Zerorez Boise
What do you like about our products and services?

Great service and Corbin did a fabulous job on our carpets! They have never looked better...Corbin got a spot out of a high traffic area that another carpet cleaner couldn't! We are thrilled with how clean and great our carpets look and feel. We will definitely use you guys again..and we'll request Corbin, he is awesome!

Report a concern   December 6, 2016 — Rated 10 out of 10 by Mike Cornwall Zerorez Boise
What do you like about our products and services?

Very professional and a great cleaning job!! Great job Corbin!!

Report a concern   December 5, 2016 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Carpets cleaned without chemicals by professional and courteous carpet technicians.

Report a concern   December 5, 2016 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Everything was done in a prompt and professional way. The technician asked questions about my carpet and concerns, and I feel that the cleaning was "customized" for my specific situation. The carpet looks great!

Report a concern   December 5, 2016 — Rated 10 out of 10 by J.F. Zerorez Boise
What do you like about our products and services?

I already have recommended Zerorez to many friends.


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