Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2016 — Rated 9 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

I like the fact that the result is just as the name implies . . . no residue, harsh chemicals, etc. The cleaning results are amazing. Thanks for the great service.

Report a concern   March 16, 2016 — Rated 10 out of 10 by R.L. Zerorez Boise
What do you like about our products and services?

Great service. Friendly applicator. Carpets look great.

Report a concern   March 16, 2016 — Rated 9 out of 10 by L.T. Zerorez Boise
What do you like about our products and services?

Very eager to do a great job!!

Report a concern   March 16, 2016 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

We are always so pleased with the job done on the carpets. We have never been unhappy with the service and this employee was exceptional. I told him the problem we were having and he was exceptional in all he did to clean the carpets exceptionally well. Thanks!

Report a concern   March 15, 2016 — Rated 10 out of 10 by C.E. Zerorez Boise
What do you like about our products and services?

The carpets turned out great. The service person was very polite, and told me about the process. He finished in a timely manner.

Report a concern   March 14, 2016 — Rated 0 out of 10 by L.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpet was not clean and it caused lumps and bumps. This may cause me to have to have the carpet replaced. After 24 hours with the temperature on 70 and the fan blowing constantly it was still wet. I want my money back so I can get this carpet cleaned properly and try to save it. I am very very disappointed in the outcome. The movers are coming soon and I don't have time to mess around with a service that doesn't work. I will expect my credit card to be immediately credited back.

Report a concern   March 14, 2016 — Rated 9 out of 10 by A.W. Zerorez Boise
What do you like about our products and services?

Carpet looked and felt very clean when finished.

Report a concern   March 13, 2016 — Rated 10 out of 10 by Claudia Ethridge Zerorez Boise
What do you like about our products and services?

Very happy with everything! Techs were professional and very helpful! My 35 year old carpet came out beautiful! THX,Claudia Ethridge

Report a concern   March 12, 2016 — Rated 10 out of 10 by Nancy Olsen Zerorez Boise
What do you like about our products and services?

The quality of the personnel, they were simply excellent

Report a concern   March 12, 2016 — Rated 10 out of 10 by Nancy Olsen Zerorez Boise
What do you like about our products and services?

The employees representing Zeorez conducted themselves with excellence.

Report a concern   March 12, 2016 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Safe and no chemicals

Report a concern   March 12, 2016 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

Great service and results

Report a concern   March 12, 2016 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

No use of soaps or chemicals

Report a concern   March 10, 2016 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

The guy was very respectful and careful with my furnishings. My carpet looked very nice when he finished.

Report a concern   March 10, 2016 — Rated 10 out of 10 by Becky Skinner Zerorez Boise
What do you like about our products and services?

EVERYTHING

Report a concern   March 10, 2016 — Rated 7 out of 10 by C.H. Zerorez Boise
What could we do to improve?

At this point it looks like the coffee stain in my bedroom is still there after your tech came and worked on it yesterday. Both of us thought it was gone at that time.

Report a concern   March 10, 2016 — Rated 9 out of 10 by R.F. Zerorez Boise
What do you like about our products and services?

Provider was friendly and courteous...explained the process and was efficient. Did take awhile to dry, but it was humid anyway due to rainy weather and is to be expected. Looks great today and like the look.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Shelli Tolman Zerorez Boise
What do you like about our products and services?

I like the way my carpet looks and feels after Zerorez cleans it. I like that there are no chemicals used.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Sue McCool Zerorez Boise
What do you like about our products and services?

Already have recommended to my coffee group. Fast, efficient, and thorough.

Report a concern   March 9, 2016 — Rated 10 out of 10 by Judy Varvel Zerorez Boise
What do you like about our products and services?

Lack of harsh chemicals. Dries quickly.

Report a concern   March 9, 2016 — Rated 10 out of 10 by E.W. Zerorez Boise
What do you like about our products and services?

Zerorez was wonderful to work with. The customer service was friendly and helpful. The technician was prompt and efficient. I was thrilled with the results and have already shared the contact information with coworkers. Thank you!

Report a concern   March 8, 2016 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

Professional service representative. No chemicals so no odor

Report a concern   March 7, 2016 — Rated 10 out of 10 by T.P. Zerorez Boise
What do you like about our products and services?

My carpet has endured 3 large dogs over the last 10 years. They were looking pretty bad. After having them cleaned prifessionally by Zerorez, they look amazingly better and my house smells fresh and clean. I would definitely use Zerorez again.

Report a concern   March 7, 2016 — Rated 10 out of 10 by Todd Sellman Zerorez Boise
What do you like about our products and services?

Top quality service at a great price. Thank you for the great work.

Report a concern   March 6, 2016 — Rated 10 out of 10 by John MacBride Zerorez Boise
What do you like about our products and services?

Great job, happy with how clean the carpets look, I like the fact there is no chemicals used or residue left behind. Service technician that did our carpets did a great job, very friendly and professional who explained everything. Will call back again next time we need carpets cleaned and will call back to have one of our sofas cleaned later this year!

Report a concern   March 6, 2016 — Rated 10 out of 10 by D.A. Zerorez Boise
What do you like about our products and services?

They clean wee, fast drying and excellent customer service

Report a concern   March 5, 2016 — Rated 10 out of 10 by Earl Benedict Zerorez Boise
What do you like about our products and services?

The carpet looks real nice Kayle dild a find job.

Report a concern   March 4, 2016 — Rated 9 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

Your customer service was excellent and very easy to work with. And the cleaning process was quick and easy.

Report a concern   March 4, 2016 — Rated 7 out of 10 by G.A.J.B. Zerorez Boise
What could we do to improve?

Generally the carpets turned out very well, there were a couple of areas that I had hoped would have turned out a little better. They weren't terribly dirty (the carpet is high quality and only one year old), but they are still dark looking.

Report a concern   March 4, 2016 — Rated 10 out of 10 by Reede Bright Zerorez Boise
What do you like about our products and services?

The products are the best I have seen in a long time the method has very little wear to carpet
fibers but sure does clean. I vacuum after the carpet cleaning will still a little damp and get very little in the vacuum. The Techs are very knowledgeable and are great to work with, they take the time to do the best job as possible. Thanks Again


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