Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2016 — Rated 10 out of 10 by Jamie Owens Zerorez Boise
What do you like about our products and services?

Everything was great!! Tech showing up late the second time was inconvinient

Report a concern   June 8, 2016 — Rated 10 out of 10 by Joe Frost Zerorez Boise
What do you like about our products and services?

Fantastic, tech was great.

Report a concern   June 8, 2016 — Rated 10 out of 10 by Dan Knight Zerorez Boise
What do you like about our products and services?

Alex came out and got peed on but cleaned it up no problem, was very good.

Report a concern   June 8, 2016 — Rated 7 out of 10 by P.B. Zerorez Boise
What could we do to improve?

Alex wasnt to enthused about doing the cleaning but he did okay, carpet was good, tile and grout not so much

Report a concern   June 8, 2016 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Would recommend, having more services done in the future

Report a concern   June 8, 2016 — Rated 10 out of 10 by Deb Halcomb Zerorez Boise
What do you like about our products and services?

Kyle went above and beyond, very gracious.

Report a concern   June 8, 2016 — Rated 10 out of 10 by A.Y. Zerorez Boise
What do you like about our products and services?

You guys do a great job

Report a concern   June 8, 2016 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Tech did a great job, carpets look amazing!

Report a concern   June 8, 2016 — Rated 10 out of 10 by Frank Domenick Zerorez Boise
What do you like about our products and services?

Outstanding again, tech was right on time

Report a concern   June 8, 2016 — Rated 10 out of 10 by Aaron Dossey Zerorez Boise
What do you like about our products and services?

Every person he has talked to has been amazing! Tech was awesome and very personable!!

Report a concern   June 8, 2016 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

The service technicians are knowledgeable, friendly, and very committed to doing a great job.
The communications through email and phone are current and efficient.
Anyone I have had contact with has been professional and friendly in demeanor.
Most importantly, the services I have utilized on multiple occasions, which have included carpet cleaning, furniture cleaning and furniture surface protection, have all been excellent.

Report a concern   June 8, 2016 — Rated 10 out of 10 by L.K. Zerorez Boise
What do you like about our products and services?

Natural and clean smelling

Report a concern   June 7, 2016 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

Carpet looked great! Technician was knowledgeable, friendly and efficient.

Report a concern   June 7, 2016 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

The carpet looks and feels new again.

Report a concern   June 7, 2016 — Rated 10 out of 10 by Dennis Hudson Zerorez Boise
What do you like about our products and services?

No residue!

Report a concern   June 6, 2016 — Rated 9 out of 10 by Pat Grimmett Zerorez Boise
What do you like about our products and services?

The tech was great he did everything possible to make the clean fast and good. Will call again in 6 months.

Report a concern   June 5, 2016 — Rated 8 out of 10 by R.G. Zerorez Boise
What could we do to improve?

Everything was as expected

Report a concern   June 5, 2016 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

It got my 20 year old carpets clean

Report a concern   June 4, 2016 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

After you clean, the previously soiled areas don't collect dirt and re-appear like the do with other methods. Good for those highly allergic. Have recommended you several times already.

Report a concern   June 4, 2016 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Empowered water
You charged the right amount but split it the wrong way. It should be the other way .

Report a concern   June 3, 2016 — Rated 10 out of 10 by John Cook Zerorez Boise
What do you like about our products and services?

clean ,no residue,no chemicals

Report a concern   June 3, 2016 — Rated 9 out of 10 by Cherry Crafton Zerorez Boise
What do you like about our products and services?

Kyle was very courteous and explained the cleaning process before starting. He asked me about any problem areas that I had concerns about. He was fast and efficient. I had someone ask me today if I had put new carpets in, I told him no just had them cleaned by zerorez.

Report a concern   June 2, 2016 — Rated 10 out of 10 by G.D. Zerorez Boise
What do you like about our products and services?

Loved them

Report a concern   June 1, 2016 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

low odor

Report a concern   June 1, 2016 — Rated 8 out of 10 by L.W. Zerorez Boise
What could we do to improve?

run specials so we can clean more often

Report a concern   June 1, 2016 — Rated 10 out of 10 by S.Z. Zerorez Boise
What do you like about our products and services?

Great service was given. Attention to details was much appreciated. Would like to have the same service provider back.

Report a concern   June 1, 2016 — Rated 10 out of 10 by S.Z. Zerorez Boise
What do you like about our products and services?

I appreciated the quality of work. I had some tuff stains and great care was given to get them out. He was very professional. I would be happy to have him back again.

Report a concern   May 31, 2016 — Rated 10 out of 10 by E.G. Zerorez Boise
What do you like about our products and services?

Communicate well with customer before, during and after service. Proffesional and courteous.

Report a concern   May 29, 2016 — Rated 9 out of 10 by K.F. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   May 29, 2016 — Rated 5 out of 10 by C.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpets were a till wet after 6 hours and the price increased at the time of payment because he said he didn't add in the stairs. When I called in I told the person I spoke with then I wanted the stairs done also. Not super happy about paying more money.


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