Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 12, 2016 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

this is my second reply to your feedback request

Report a concern   November 12, 2016 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

Zerorez did a great job cleaning my carpets. There was some streaking that I was concerned about. I called zerorez and they were at my home within an hour to reclean. They are courteous, friendly, agreeable and stand by their guarantee 100%. I will use them again and highly recommend their service. Thank you!

Report a concern   November 12, 2016 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

Reliable, good customer service, residue-free cleaning. I have used your services many times for my apartments--your staff has been friendly, responsive and competent.

Report a concern   November 12, 2016 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

My home always feels fresh when Zerorez, leaves. Your associate Nick is outstanding and I will recommend him to all of my friends and family.

Report a concern   November 11, 2016 — Rated 10 out of 10 by Courtney Tracy Zerorez Boise
What do you like about our products and services?

Quick, thoroughly removed stains, didn't feel pressured to buy extra products, but was given enough info to make the call myself. Timely, friendly technician. Carpets look, feel, and smell great!

Report a concern   November 11, 2016 — Rated 10 out of 10 by M.E.R.H. Zerorez Boise
What do you like about our products and services?

Alexander, the Service Tech was very polite and informative. He went straight to work, did a thorough job and did it in a timely manner. He pointed out a worn walking path in the hall. also he suggested about how long it would take to be dry enough to walk on the cleaned carpet. Also, he further offered information about other services your company offered. We did have him apply the protective coating on the carpet where there would need more protection, like the dinning area near the kitchen and others.
We heard about your service,often, from Paul J Schneider. Thank You, Name removed

Report a concern   November 11, 2016 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Prompt efficient service

Report a concern   November 11, 2016 — Rated 7 out of 10 by B.C. Zerorez Boise
What could we do to improve?

Price was a bit high

Report a concern   November 11, 2016 — Rated 10 out of 10 by Sandy McClurg Zerorez Boise
What do you like about our products and services?

Prompt and great cleaning. The areas dry quickly

Report a concern   November 10, 2016 — Rated 9 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Very thorough job and the carpets look great. The young man that cleaned our carpets had a great personality and very professional.

Report a concern   November 10, 2016 — Rated 5 out of 10 by K.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

carpets extremely wet when done..Left a musty smell

Report a concern   November 10, 2016 — Rated 6 out of 10 by J.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I made an appointment for Saturday between 2 and 5 - when 4:30 came and I hadn't seen or heard from anyone, I had to call to find out what was going on. I was told the person had gotten delayed at his first stop and wasn't going to be coming that day. Two things: Why no call to inform me of this and then the person on the phone told me they would have to see when they could get somebody out to do my rugs. I had to insist that someone be at my house first thing Monday as my house was in total ciaos from the furniture we had moved to get the family room rug cleaned. I asked to have someone call me back to confirm that would happen. I received no phone call till Monday morning confirming that someone was on their way to the house. Not a good experience for a first time customer.

Report a concern   November 10, 2016 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   November 9, 2016 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

Prompt, early scheduling and service and knowledgeable technician.

Report a concern   November 9, 2016 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

I just feel like my carpet is cleaner than other cleaners with no toxic ingredients.

Report a concern   November 9, 2016 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

The technician, Jake, was personable and efficient. The product itself was amazing. It cleaned the carpet very well and didn't leave a film or the carpet crusty afterwards.

Report a concern   November 9, 2016 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

Our tech, Nick Jones was thorough, efficient and handled himself very professionally while in our home. We will request him again when the time comes for another cleaning.

Report a concern   November 7, 2016 — Rated 9 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

It's free from chemicals.

Report a concern   November 7, 2016 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

Very professional,great attention to detail.carpets look amazing, even removed gym out of carpet!!!

Report a concern   November 6, 2016 — Rated 10 out of 10 by Tamara Neptune Zerorez Boise
What do you like about our products and services?

Great service. Excellent product. Very professional and friendly serviceman.

Report a concern   November 6, 2016 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Customer service is great!

Report a concern   November 6, 2016 — Rated 9 out of 10 by R.D. Zerorez Boise
What do you like about our products and services?

Friendly service and quality work.

Report a concern   November 5, 2016 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Your staff is always great and your protect the furniture and are great with our pets!
Thank you also for taking on the Ronald McDonald house!!

Report a concern   November 5, 2016 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

The work will be done on Wed Nov 9.

Report a concern   November 5, 2016 — Rated 9 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

No soaps/detergents

Report a concern   November 4, 2016 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

Nick was great and explained your product so well it eased my concern about harsh ingredients. Our shower looks great..

Report a concern   November 4, 2016 — Rated 10 out of 10 by B.T. Zerorez Boise
What do you like about our products and services?

CODY, AND ZERORES, ARE THE BEST, IN THE CARPET CLEANING BUSINESS.

Report a concern   November 3, 2016 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

On time, on budget, professional cleaner, quick service.

Report a concern   November 3, 2016 — Rated 10 out of 10 by Shaynee Sheppard Zerorez Boise
What do you like about our products and services?

Quick, professional service with great results!

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Outstanding service and did an outstanding job.


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