- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nick was awesome! He is very personable, polite, and a hard worker. Next time we have to have Nick.
Carpet looks great! Staff very friendly and professional
Jake was professional and was willing to be fair in comparing square footage.
Quoted price for pet treatment vs. actual price when technicians arrived. Tech said quoted price would only be good for 1 spot, when I thought it would be for entire room. Price increased by over $100!!!
Not disappointed, just think the results are average.
I paid to clean a stain. Said they cleaned it. It's still smells
My carpets look amazing. The technician was professional and quick and not pushy when I asked about adding a service but changed my mind due to price.
AFTER CALLING AND GETTING AN APPOINTMENT, THIS COMPANY ENSURES A TECHNICIAN WILL ARRIVE TO YOUR HOME WITHIN A MATTER OF A FEW DAYS TO GET THE SERVICE YOU REQUESTED DONE. I HIGHLY RECOMMEND THE TECHNICIAN BY THE NAME OF NICHOLAS JONES DUE TO THE FACT HE IS VERY POLITE AND ALWAYS TAKES HIS TIME AND DOES A GOOD JOB. I HAVE USED THIS COMPANY THREE TIMES NOW AND I AM ALWAYS SATISFIED WITH THEIR PERFORMANCE AND PRICING.
The clean materials that you was using and no soapy substances. I also like Alec the young man who came out and did my floors and my furniture. He was very professional and I appreciate that.
I like the through job you do and the people are always very friendly and helpful. I just recommended you to my neighbor who needs chairs cleaned. Keep up the good work.
Your system cleans great and does not leave a funky chemical smell. Plus, the staff is professional and punctual.
Clean beautiful carpets, no odor and professionalism of service people.
I love the way my carpets look and feel after Zerorez cleans them. The personnel at Zerorez are friendly and helpful and very efficient. Since my first time using Zerorez, I've never called anyone else.
Quick, effective service.
They were easy to schedule with, called when they were on their way, explained their products and services but wasn't pushy. Gave me great tips to find the right vacuum and take care of our carpet. The carpet looks amazing!
Thorough, timely and courteous
Friendly, efficient employees...carpet clean and dried quickly!
Prices are a little high otherwise the service is great
Service and personnel are great
The water process and always seem to do a good job
They were amazing! Helped me understand everything and were quick and efficient
Friendly and professional service in a timely manner and my house felt clean & fresh when they were done. I liked that it did not take too long for the carpet to dry afterward as well.
It works!
The technician was thorough in his presentation of the products he would be using to clean my carpets. The carpets smelled and looked clean.
Tech that came out was very knowledgeable and friendly....Great customer service.
did a great job and fast
Friendly, prompt, I don't have my rug back yet but I'll let you know results when I get it. I have every confidence it will be clean and more importantly the pet urine smell removed
The technicians were very competent, friendly and cooperative. I was impressed.
Very professional, you have the right equipment, and you know how to use it!
The prices were quite high. There were several streaks throughout that could only be seen after the carpet dried. Your guys are coming over tomorrow to take care of them. I've noticed that the biggest areas are where the fans were placed on the wet carpet. Maybe towels should be put under the fans, as this happened last time, also.