Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 3, 2016 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

Friendly customer service and like new carpet!!

Report a concern   August 3, 2016 — Rated 9 out of 10 by Karen Pollard Zerorez Boise
What do you like about our products and services?

Very happy with the carpet cleaning service. Stains from my dog were removed. However, I thought you'd want to know that both times our cleanings were done, the technician sprayed something on our yard that burned our grass. Just wanted you to know for future reference. Thanks.

Report a concern   August 3, 2016 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

Professional and the carpets looked great

Report a concern   August 3, 2016 — Rated 9 out of 10 by L.J. Zerorez Boise
What do you like about our products and services?

Prompt, courteous, and professional techs. Carpet looks great

Report a concern   August 2, 2016 — Rated 10 out of 10 by J.Y. Zerorez Boise
What do you like about our products and services?

Technician was on time, very professional and knowledgeable about the product. My carpet looks and feels great.

Report a concern   August 2, 2016 — Rated 10 out of 10 by G.K. Zerorez Boise
What do you like about our products and services?

It was Alex that made the experience Excellent. He is very kind, experienced, and explains everything in detail.

Report a concern   August 1, 2016 — Rated 9 out of 10 by Paul Foster Zerorez Boise
What do you like about our products and services?

My carpet looked like new. The service technician was open and discussed all that needed to be done to keep it looking good. I was totally pleased with the quality of your service.
Paul Foster

Report a concern   July 31, 2016 — Rated 9 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Prompt efficient service, great attention to detail

Report a concern   July 31, 2016 — Rated 9 out of 10 by H.J. Zerorez Boise
What do you like about our products and services?

I like that there was no residue and it dried really quickly.

Report a concern   July 30, 2016 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

The tech was friendly and thorough. He was very professional and made sure I was aware of all your services and products. The carpets are perfetly clean.

Report a concern   July 29, 2016 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Very friendly and professional. I love the way it cleans! Carpet and furniture look like new!

Report a concern   July 29, 2016 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

WHAT A GREAT JOB YOU DO AND YOUR GREAT PRICES

Report a concern   July 29, 2016 — Rated 10 out of 10 by S.T. Zerorez Boise
What do you like about our products and services?

Very much like the product and service.

Report a concern   July 28, 2016 — Rated 10 out of 10 by F.S. Zerorez Boise
What do you like about our products and services?

Nice service man...although my rug has wet spots

Report a concern   July 28, 2016 — Rated 0 out of 10 by J.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The high traffic marks were not addressed. I have personally done a much better job. Its just that our Rug Doctor was packed for the move so I had to hire a service
I am calling your office to return and work on the carpet

Report a concern   July 27, 2016 — Rated 9 out of 10 by V.R. Zerorez Boise
What do you like about our products and services?

You returned to make it right

Report a concern   July 26, 2016 — Rated 8 out of 10 by H.C. Zerorez Boise
What could we do to improve?

Only issue I had was the lady I scheduled my appointment with told me the guy would be there at 9 am. But I had to call to find out where he was. The woman said he had a job before mine and they had me slotted between 9:30 and 11:30. Tina never told me those times. So he was an hour and a half late. Normally I wouldn't care except I am taking care of one sister in law with cancer and leave to meet the guy at my other sister in laws house. So that left her alone for around 2 hours. Otherwise everything else was excellent.

Report a concern   July 26, 2016 — Rated 9 out of 10 by A.I. Zerorez Boise
What do you like about our products and services?

I like the no chemical residue, but I was disappointed being canceled on when I was supposed to be done first thing and had to reschedule my entire day. Good service but I was not happy with the time.

Report a concern   July 26, 2016 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Friendly worker- time as promised.

Report a concern   July 26, 2016 — Rated 10 out of 10 by F.R. Zerorez Boise
What do you like about our products and services?

prompt, fair price, knowledgeable technician, great end result

Report a concern   July 24, 2016 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

My carpet is clean again

Report a concern   July 24, 2016 — Rated 10 out of 10 by M.L. Zerorez Boise
What do you like about our products and services?

Our service was excellent. The tech did a fine job. He was polite, knowledgable and made an extra effort to remove a tough stain on our loveseat. The carpet and furniture look great. Thank you.

Report a concern   July 23, 2016 — Rated 10 out of 10 by Pam Wolff Zerorez Boise
What do you like about our products and services?

The products really work!! Safe for my dog. Great customer service.
Thanks. PW

Report a concern   July 23, 2016 — Rated 10 out of 10 by P.E. Zerorez Boise
What do you like about our products and services?

no soap. waiting to see how long it stays looking like new.

Report a concern   July 22, 2016 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Efficiency

Report a concern   July 21, 2016 — Rated 10 out of 10 by G.A.J.B. Zerorez Boise
What do you like about our products and services?

That there are no residual cleaning agents left in the carpets.

Report a concern   July 21, 2016 — Rated 10 out of 10 by Shirley Taylor Zerorez Boise
What do you like about our products and services?

Service personnel were excellent and the product is great.

Report a concern   July 20, 2016 — Rated 5 out of 10 by A.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The tech was a good worker, but the equipment at his disposal was inadequate for the jod.

Report a concern   July 20, 2016 — Rated 6 out of 10 by A.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Lower the prices

Report a concern   July 20, 2016 — Rated 10 out of 10 by A.P. Zerorez Boise
What do you like about our products and services?

Colby was very nice


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