- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The attention to detail by the service reps (we especially like Nick) love the fact that there is no lingering oder have used zeroez several times will continue to use them highly reccomend zerorez
Carpets look and feel great and customer service was friendly and exceptional!
Love the No chemicals thing. LOVE IT.
The friendly professionalism of all the people I worked with and the RESULT! - First name removed
I was disappointed with this latest cleaning you did. It left my carpet with stripes of light and dark, about a foot apart stripes. The first time I used your service I was impressed, and I recommended your service to everyone. Now I won't.
Also I felt pressured into other services that I did not asked for, and in shot I felt "played" and "manipulated".
Fast and friendly service
Great guys and excellent work. They made it easy because they were flexible with our schedule. Will for sure use them again.
No chemical cleaning. And polite employees.
The technician was very courteous and explained the process prior to starting the job. The carpet smelled fresh and clean the next day.
Some spots were not cleaned or maybe they could not be cleaned. Also, the cost was greater than I expected at least on our home. The cat odor treatment was charged for a gallon of material and none of it was left as there was only one spot to clean.
my tech was very friendly, careful in my home and did an excellent job.
I am very pleased with the carpet cleaning, looks like new, dried fast, thank you!
Excellent, excellent work professional.
same as previously submitted "feedback"
quality of cleaning; Tech's courtesy & willingness to do a good job/be helpful (Nick & thaddeus)
I enjoyed Jake and his professionalism and that he was able to come a lot earlier and getting the job done in no time.
We have used zerorez for several years. They are simply the best. Their customer service is hands down top notch from the moment you call to the the the time the cal time your careers are done being cleaned. Each service tech is knowledgeable and professional. And needless to say the carpets always look spectacular after being cleaned. !!!
I like that your company does not use detergents to clean carpet. The most important aspect to me is the superior customer service. The technicians were on time. Communication was great with the scheduler/dispatcher. The technician upsold us in a way that was informative and low pressure.
no residue
The cleaning process, the cgemical free approach, the fiber protection and the customer service are all amazing
Schedule time, arrived when you said you would, carpets were not soaking wet when job completed. Good price. No chemicals.
My house smelled very clean after my carpets were cleaned. Thank you!
Nick is so nice. Amazing customer service.
The company strives to make its customers happy
Gets carpet the cleanest!
No chemicals and very nice technician
I made an appointment on line and was not called to get more specific information. Unfortunate because the tech had no idea what he was dealing with. My tile floor is a total mess- didn't remove old sealant and now I'm stuck with a redo or chemicals to remove this. Communication is the key- please pay attention- that's your job.
THE add ons inflated price and do end up close to the Paul J and Chris 670 radio Ad
Only time will tell true value
Great service and quickly done
I have had two great experiences with your sevice. Tina was great at working with my schedule. Technicians were kind and courteous. Great job on the carpets
Very satisfied love my clean tile and carpeting very professional service great attention to detail Nick is great