- Phone: 208-383-1000
10977 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was wet until the afternoon of the next day..I only had the hall ways cleaned..
That it's non-toxic.
You were on time, you were polite and kind, no fooling around, did your work quietly and efficiently and did a good job.
Very professional guys. I will be requesting them the next time.
The work was fast and an old (let's get rid of it) carpet came out looking quite well.
No soap cleaning... And our tech was awesome!
The technician that came out was super friendly. I was disappointed that you couldnt get the dog hair out but the gentlemen Calvin kindly explained as to why.
Our carpet looks great!
The technician arrived promptly and did a very good job.
I like that my carpets aren't all crunchy and stiff after you clean them. And they stay clean longer
My carpet looks amazing and I have not seen it this clean since we moved in over 8 years ago. :)
No filmy, soapy, or smelly residue after you left! That's important since our grandkids play on these floors. Your serviceman (Corbin) did an outstanding job, though we gave him a challenge. He was very courteous, and took the time to make sure all heavy traffic areas look and feel terrific. Thank you!
I liked that Corbin came when he said he would be to my house. It was fast and the carpets looked good after the cleaning and that they dried fast
Too expensive especially when you charge $20 a spot to work on
My carpet looks great and it was quick at a reasonable price.
You have a great product and techs are well trained. Corbin is the best
seem to have a bit of an "elistist
seem to have a bit of an elitist attitude
Non toxic products, friendly service and very thorough work.
Great price, didn't have to wait for an appointment, fast, efficient cleaning, friendly technician, good results.
No soap. No crusty carpet. Looks awesome!!!
Good service and great result. Thanks
Excellent service on the phone / appointment setting and on site in our home. Jake was excellent! Best our carpets have looked in years. Zerorez met AND exceeded our expectations. Will definitely become repeat customers and would recommend you to friends, family, and clients! Keep up the great work!
Thanks to Corbin for making sure everything was just the way I wanted it. No more stains!
The carpets looked fantastic! Thanks for taking care of us on such a short notice!
Great customer service. Really clean carpets and friendly technicians.
First, I didn’t get a call back the first day I left a message, and the second time I called and got no answer, I just hung up. I could tell you must be short-staffed. The service person was personable, but there were some very wet spots left in the carpet . I had to press down folded towels to help absorb the extra water. I also put a fan in the largest room, but it took until the following morning for some areas to dry. It looked good immediately afterward, but then these extra wet spots and a few other areas dried with a brown tinge. Where the wand exited each of the the main rooms there were wet spots left on the adjoining tile floor. I cleaned that up. I think the operator should be equipped with absorbent mats or towels to put down at the room exits, as tile can also be slippery when wet. I think he must have been inexperienced, or in a hurry. I have referred you to my family members, so I’m concerned.
I am getting tile cleaning tomorrow, but I can’t risk a wet carpet tomorrow, as I have company coming. If spots are to be touched up, it will have to be another day.
I just wanted to let you know that we are quite pleased with our carpet cleaning experience and by the professionalism of Corbin. The carpets dried in a short amount of time without the familiar sticky or crunchy residue from other cleaners.
Very friendly and thorough.
Professional, courteous service. Excellent carpet cleaning. Very impressed.
Got to my home on time,worked quickly, got the job done well and most of the carpet was dry in about 9 hrs - tecs. were polite and professional