Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 1, 2016 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Got to my home on time,worked quickly, got the job done well and most of the carpet was dry in about 9 hrs - tecs. were polite and professional

Report a concern   August 31, 2016 — Rated 6 out of 10 by H.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpet was wet until the afternoon of the next day..I only had the hall ways cleaned..

Report a concern   August 31, 2016 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

That it's non-toxic.

Report a concern   August 30, 2016 — Rated 9 out of 10 by R.K. Zerorez Boise
What do you like about our products and services?

You were on time, you were polite and kind, no fooling around, did your work quietly and efficiently and did a good job.

Report a concern   August 30, 2016 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Very professional guys. I will be requesting them the next time.

Report a concern   August 30, 2016 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

The work was fast and an old (let's get rid of it) carpet came out looking quite well.

Report a concern   August 29, 2016 — Rated 10 out of 10 by Kim Megale Zerorez Boise
What do you like about our products and services?

No soap cleaning... And our tech was awesome!

Report a concern   August 29, 2016 — Rated 10 out of 10 by G.M. Zerorez Boise
What do you like about our products and services?

The technician that came out was super friendly. I was disappointed that you couldnt get the dog hair out but the gentlemen Calvin kindly explained as to why.

Report a concern   August 27, 2016 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Our carpet looks great!

Report a concern   August 26, 2016 — Rated 10 out of 10 by D.Y. Zerorez Boise
What do you like about our products and services?

The technician arrived promptly and did a very good job.

Report a concern   August 26, 2016 — Rated 10 out of 10 by Brenda Englehorn Zerorez Boise
What do you like about our products and services?

I like that my carpets aren't all crunchy and stiff after you clean them. And they stay clean longer

Report a concern   August 25, 2016 — Rated 10 out of 10 by Max Mortensen Zerorez Boise
What do you like about our products and services?

My carpet looks amazing and I have not seen it this clean since we moved in over 8 years ago. :)

Report a concern   August 25, 2016 — Rated 10 out of 10 by Ruth Cook Zerorez Boise
What do you like about our products and services?

No filmy, soapy, or smelly residue after you left! That's important since our grandkids play on these floors. Your serviceman (Corbin) did an outstanding job, though we gave him a challenge. He was very courteous, and took the time to make sure all heavy traffic areas look and feel terrific. Thank you!

Report a concern   August 24, 2016 — Rated 10 out of 10 by L.D. Zerorez Boise
What do you like about our products and services?

I liked that Corbin came when he said he would be to my house. It was fast and the carpets looked good after the cleaning and that they dried fast

Report a concern   August 24, 2016 — Rated 1 out of 10 by C.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Too expensive especially when you charge $20 a spot to work on

Report a concern   August 23, 2016 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

My carpet looks great and it was quick at a reasonable price.

Report a concern   August 23, 2016 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

You have a great product and techs are well trained. Corbin is the best

Report a concern   August 23, 2016 — Rated 7 out of 10 by D.N. Zerorez Boise
What could we do to improve?

seem to have a bit of an "elistist

seem to have a bit of an elitist attitude

Report a concern   August 22, 2016 — Rated 10 out of 10 by K.P. Zerorez Boise
What do you like about our products and services?

Non toxic products, friendly service and very thorough work.

Report a concern   August 22, 2016 — Rated 10 out of 10 by L.A. Zerorez Boise
What do you like about our products and services?

Great price, didn't have to wait for an appointment, fast, efficient cleaning, friendly technician, good results.

Report a concern   August 21, 2016 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

No soap. No crusty carpet. Looks awesome!!!

Report a concern   August 20, 2016 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

Good service and great result. Thanks

Report a concern   August 19, 2016 — Rated 10 out of 10 by C.H. Zerorez Boise
What do you like about our products and services?

Excellent service on the phone / appointment setting and on site in our home. Jake was excellent! Best our carpets have looked in years. Zerorez met AND exceeded our expectations. Will definitely become repeat customers and would recommend you to friends, family, and clients! Keep up the great work!

Report a concern   August 18, 2016 — Rated 10 out of 10 by Linda Oliver Zerorez Boise
What do you like about our products and services?

Thanks to Corbin for making sure everything was just the way I wanted it. No more stains!

Report a concern   August 18, 2016 — Rated 9 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

The carpets looked fantastic! Thanks for taking care of us on such a short notice!

Report a concern   August 17, 2016 — Rated 10 out of 10 by H.O. Zerorez Boise
What do you like about our products and services?

Great customer service. Really clean carpets and friendly technicians.

Report a concern   August 17, 2016 — Rated 6 out of 10 by D.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

First, I didn’t get a call back the first day I left a message, and the second time I called and got no answer, I just hung up. I could tell you must be short-staffed. The service person was personable, but there were some very wet spots left in the carpet . I had to press down folded towels to help absorb the extra water. I also put a fan in the largest room, but it took until the following morning for some areas to dry. It looked good immediately afterward, but then these extra wet spots and a few other areas dried with a brown tinge. Where the wand exited each of the the main rooms there were wet spots left on the adjoining tile floor. I cleaned that up. I think the operator should be equipped with absorbent mats or towels to put down at the room exits, as tile can also be slippery when wet. I think he must have been inexperienced, or in a hurry. I have referred you to my family members, so I’m concerned.

I am getting tile cleaning tomorrow, but I can’t risk a wet carpet tomorrow, as I have company coming. If spots are to be touched up, it will have to be another day.

Report a concern   August 17, 2016 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

I just wanted to let you know that we are quite pleased with our carpet cleaning experience and by the professionalism of Corbin. The carpets dried in a short amount of time without the familiar sticky or crunchy residue from other cleaners.

Report a concern   August 17, 2016 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Very friendly and thorough.

Report a concern   August 16, 2016 — Rated 10 out of 10 by Christopher Suggs Zerorez Boise
What do you like about our products and services?

Professional, courteous service. Excellent carpet cleaning. Very impressed.


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