- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything was great, though I did get a specific spot treated and part of the stain was missed. I am not sure if the jug they brought in was the gallon I was paying for, but I know that they didn't use the whole jug. If that was indeed the gallon that I was paying for for the cleaning, I just wish they would have used the whole thing to try and get the stain out. It is a little frustrating that it is still there after paying to get it out.
Professional service. Very clean feel.
We have always been happy with the results of your carpet cleaning services. Your technicians do a great job, and they are friendly and courteous.
I already referred a friend. I like the customer service, always on time and a great cleaning that doesn't smell like I got my carpets cleaned. Always impressed. thank you.
Outstanding response time, professional and knowledgeable employee.
Much better job than the last time zerorez came! The tech did a really thorough job!
Carpet looks clean! The Zerorez man was considerate and informative.
Carpet feels softer and looks cleaner than it has in the past. Service tech was friendly and professional.
My carpets looked great! Very happy with the result
rugs look amazing and the technician waas very professional.
Service was done well, professional, and quick.
I wasted $250 to get half my shower cleaned. The job was not fully completed and what was done, doesn't even look that great. Extremely disappointing.
Carpet has spots does not look like it has been cleaned. I am afraid my carpet has been ruined. The spots were not there before cleaning.
I am totally impressed with the way the carpets came out. They haven't looked this good since they were new.
Carpet came out wonderful. And the guys that came to my door were very friendly and provided great customer service. I'm a local Realtor and will gladly send referrals your way.
They do a really good job!
Great service and quality cleaning.
Great as always!
No soapy smell.
We were very pleased with the carpets and will be calling you again fot the other rooms.
Thank you,
Laura
The carpet feels and smells very clean. The fibers actually dried rather stiff, but a trip around the room with the vacuum softened them up.
We were so surprised how quickly the carpet dried. There was no after musty odor, just a fresh clean smell. The gentleman who cleaned our carpet was pleasant and informative. We will use Zerorez again.
No chemical smells which is critical for me because of allergy issues; the service was excellent from the techs that were here. They were fast and thorough once they arrived.
Service and quality were excellent, the only reason I rated an 8 on recommending to friends or family is because of the cost factor. I wasn't upset about the price because I had a bunch of pet stain issues.
They are environmentally responsible and healthy and leave no chemicals behind. Corbin, the technician was knowledgeable and answered my questions. He was professional and did a good job.
The effectiveness of your product. Also the employee that came to my house 2 years ago was the same employee that came this time. Says something about the company.
Your use of energized water and not soaps or chemicals.
You Guys Do a REALLY GREAT Job !!! WE have been using you for 4 or 5 years now and will continue
There were no chemical smells and my carpet looks amazing! It hasn't been cleaned in 10 years and now it looks almost new.
It was easy to get an appointment, and the entire process was very smooth.