- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets cleaned great, dried quickly!
I wasn't happy with the cleaning and seal done on our shower. It doesn't seem sealed. The carpets look great! He was able to get lotion grease out of our carpets that no one has been able to clean. I would recommend you for carpet cleaning but not for granite and tile work.
usually don't over soak carpet but seemed a little too much last time
Chemical free cleaning, knowledge of the technician, great service
Speed,honest, courteous workers.g reat job!
Best cleaning job I ever had, quick drying. However it cost more than it did the last time I used it. But the expense may be worth it.
Your technician was very professional and did a wonderful job. I am really impressed with the work that he did.
Much higher quality than I have found with others I have used.
friendly service.
Courteous, prompt and did a good cleaning job.
Fast, friendly,and they WORK. This is the second time I've personally used Zerorez... First time was carpet and it was great! No soapy residue and it really was clean. This time was in a new home (new to us) and the kitchen/eating area times were stained and the grout was so dirty and greasy. I was amazed at how well it turned out. I knew it would be better, but I'm so tickled, it looks so good! Our tech was young, polite, fast and he gave me good communication. We were given a discount and a job well done. I'm so appreciative! Will keep spreading the word. :)
Cleans well. People courteous
Professional and polite service, no harmful chemicals. Corbin (I think that's his name) does a great job.
The technician, Nick, was very courteous and professional. He took the time to explain exactly what he was doing, and why.
Kyle did a great job and was there early for the appointment. No harsh smells and everything looks great.
product used really works great. professional team used
Great service. The guy was very nice and quick to get the job done I would recommend them.
Very professional and the carpets turned out great!
Competent and professional.
have used in the past with great results. However, this visit carpet had blotches and dirt/stripes ,etc. have scheduled another appt to have recleaned.
Followed up after re-service, spoke to wife who said it looks really great and the spots were much better now.
Once the carpet dried, they didn't look as good as while cleaning. I think there's only so much you can do with hot water
the carpets ar clean and my sofa and love seat sparkle.
I like the "no soap" formula.
The tech messed up our fridge and only spot cleaned the couch instead of cleaning the whole thing.
Thank you for your feedback. As we discussed on the phone and in person, we do our best to serve our customers to the extent possible. We are sorry for the miscommunication we had between us, you, and your wife. We hope today's discussion was able to help clear up the problem. We will take the feedback you gave us, and make sure that we improve our communication skills, and use that to better our services in the future. Again, thank you for your feedback, and we will strive to make our part better for you!
Disclosure of travel charge
My carpet was very dirty, looks clean almost like new. Great customer service from Corbin... I've already recommended your company to several people and will continue to use Zerorez to clean our carpets. Thank you for a great price and wonderful product!!
There were multiple spots that were missed on our floor. Also the price that was quoted to me over the phone way less than what I was charged. They cleaning stated the rooms were extra large so we were charged more. I don't agree with him on this and I would definitely take my business else where next time.
When tech went to clean, person that was there added stairs, and an additional room. Also one room was oversized. All made the original quote much larger. Stains are extra although some of these did come out with our standard cleaning.
The service man was very good. He corrected the problem and It looks real good.
Everything looks and feels like new. No chemical ordors!!!
My only concern is cost compared to other companies