Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2016 — Rated 6 out of 10 by J.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I made an appointment for Saturday between 2 and 5 - when 4:30 came and I hadn't seen or heard from anyone, I had to call to find out what was going on. I was told the person had gotten delayed at his first stop and wasn't going to be coming that day. Two things: Why no call to inform me of this and then the person on the phone told me they would have to see when they could get somebody out to do my rugs. I had to insist that someone be at my house first thing Monday as my house was in total ciaos from the furniture we had moved to get the family room rug cleaned. I asked to have someone call me back to confirm that would happen. I received no phone call till Monday morning confirming that someone was on their way to the house. Not a good experience for a first time customer.

Report a concern   November 10, 2016 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   November 9, 2016 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

Prompt, early scheduling and service and knowledgeable technician.

Report a concern   November 9, 2016 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

I just feel like my carpet is cleaner than other cleaners with no toxic ingredients.

Report a concern   November 9, 2016 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

The technician, Jake, was personable and efficient. The product itself was amazing. It cleaned the carpet very well and didn't leave a film or the carpet crusty afterwards.

Report a concern   November 9, 2016 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

Our tech, Nick Jones was thorough, efficient and handled himself very professionally while in our home. We will request him again when the time comes for another cleaning.

Report a concern   November 7, 2016 — Rated 9 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

It's free from chemicals.

Report a concern   November 7, 2016 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

Very professional,great attention to detail.carpets look amazing, even removed gym out of carpet!!!

Report a concern   November 6, 2016 — Rated 10 out of 10 by Tamara Neptune Zerorez Boise
What do you like about our products and services?

Great service. Excellent product. Very professional and friendly serviceman.

Report a concern   November 6, 2016 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Customer service is great!

Report a concern   November 6, 2016 — Rated 9 out of 10 by R.D. Zerorez Boise
What do you like about our products and services?

Friendly service and quality work.

Report a concern   November 5, 2016 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

Your staff is always great and your protect the furniture and are great with our pets!
Thank you also for taking on the Ronald McDonald house!!

Report a concern   November 5, 2016 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

The work will be done on Wed Nov 9.

Report a concern   November 5, 2016 — Rated 9 out of 10 by S.J. Zerorez Boise
What do you like about our products and services?

No soaps/detergents

Report a concern   November 4, 2016 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

Nick was great and explained your product so well it eased my concern about harsh ingredients. Our shower looks great..

Report a concern   November 4, 2016 — Rated 10 out of 10 by B.T. Zerorez Boise
What do you like about our products and services?

CODY, AND ZERORES, ARE THE BEST, IN THE CARPET CLEANING BUSINESS.

Report a concern   November 3, 2016 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

On time, on budget, professional cleaner, quick service.

Report a concern   November 3, 2016 — Rated 10 out of 10 by Shaynee Sheppard Zerorez Boise
What do you like about our products and services?

Quick, professional service with great results!

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Outstanding service and did an outstanding job.

Report a concern   November 2, 2016 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Service is very good. My carpet looks like new.

Report a concern   November 2, 2016 — Rated 10 out of 10 by Gary Welberg Zerorez Boise
What do you like about our products and services?

Kyle did great job for me. I asked about cleaning two chairs, and how much. He gave me the price and said he would do them right now. Which he did and they turned ou great. Good man....

Report a concern   November 2, 2016 — Rated 9 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

It's quick

Report a concern   November 2, 2016 — Rated 1 out of 10 by D.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We had extra treatments done to our carpet besides just the basic carpet cleaning, and yet not 24 hours have passed and some stains are back. When I have cleaned the carpets with my own carpet cleaner the stains have never returned that quickly. This was definally not worth the $300.00 cash we paid for your service.

Report a concern   November 1, 2016 — Rated 10 out of 10 by Joyce Hagerty Zerorez Boise
What do you like about our products and services?

Cleaners do a thorough job.

Report a concern   October 31, 2016 — Rated 10 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

Technician was very friendly and professional

Report a concern   October 31, 2016 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

They got the items cleaned that I needed.

Report a concern   October 31, 2016 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

The tech was very helpful, right on time and did an awesome job!...My carpet looks great!!

Report a concern   October 30, 2016 — Rated 10 out of 10 by T.W. Zerorez Boise
What do you like about our products and services?

I love the way the carpet looked after the cleaning! I feel very secure in knowing my dog and family will be safe knowing there are no chemicals that will hurt them!

Report a concern   October 30, 2016 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

I was impressed with the service rep that came to our house. He was very nice and did his job well. Great customer service!

Report a concern   October 30, 2016 — Rated 9 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Fast and informative.


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