What our clients think of us!

Your guy tried to charge differ than I was quoted and you had been out here a number of times. We came to an agreement. After that it was all good!

I have had my carpets cleaned by other companies and they never got the hallway as clean as you guys did! The house smells good and all the carpets are really clean and I'll use you again!

My associate was very knowledgeable and spent much time answering questions for me. He was friendly, resprectful,and expeditious.

Very friendly and professional. Love the chemical free cleaning with no residue. John was very informative and did a great job!

My technician John was outstanding! He was very helpful and thorough. I would have him back for sure!

I couldn't print the invoice so would like for your service person be able to write one and give it at the time of the job. Carpet looks great.

I thought you did a very professional job and the results were fine.

My only complaint is the add on amount which I guess I thought was part of your regular service.

The gentleman who did the rug was professional, helpful and did a great job!

NOTHING

Excellent cleaning - our old carpet looked restored.

The carpet looks great, no chemical smells or residue, it dried incredibly fast, and Corbin was very friendly, knowledgeable, helpful, and professional.

No chemicals

Power water, no residue

Feels and smells clean when you're done.

No residue.

Everything!

BEST SERVICE I HAVE EVER HAD. TEC WAS VERY OUTSTANDING .GREAT GUY,

You were on time you came in the time frame given. Alex explained things before getting started and I paid the quoted amount. He was respectful and polite and best of all he did a great job on my carpets!

Service was fast, effective, and very customer oriented. I was so impressed with the technician that provided our service. He was so professional and friendly.

Would have appreciated being told in advance you were charging extra for a walk in closet. I expected all closets to be included.

this is my second reply to your feedback request

Zerorez did a great job cleaning my carpets. There was some streaking that I was concerned about. I called zerorez and they were at my home within an hour to reclean. They are courteous, friendly, agreeable and stand by their guarantee 100%. I will use them again and highly recommend their service. Thank you!

Reliable, good customer service, residue-free cleaning. I have used your services many times for my apartments--your staff has been friendly, responsive and competent.

My home always feels fresh when Zerorez, leaves. Your associate Nick is outstanding and I will recommend him to all of my friends and family.

Quick, thoroughly removed stains, didn't feel pressured to buy extra products, but was given enough info to make the call myself. Timely, friendly technician. Carpets look, feel, and smell great!

Alexander, the Service Tech was very polite and informative. He went straight to work, did a thorough job and did it in a timely manner. He pointed out a worn walking path in the hall. also he suggested about how long it would take to be dry enough to walk on the cleaned carpet. Also, he further offered information about other services your company offered. We did have him apply the protective coating on the carpet where there would need more protection, like the dinning area near the kitchen and others.
We heard about your service,often, from Paul J Schneider. Thank You, Name removed

Prompt efficient service

Price was a bit high

Prompt and great cleaning. The areas dry quickly

Very thorough job and the carpets look great. The young man that cleaned our carpets had a great personality and very professional.

carpets extremely wet when done..Left a musty smell