Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2017 — Rated 7 out of 10 by L.S. Zerorez Boise
What could we do to improve?

Offer more pricing options for smaller areas

Report a concern   June 19, 2017 — Rated 10 out of 10 by M.O. Zerorez Boise
What do you like about our products and services?

No smells of cleaners

Report a concern   June 18, 2017 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Prompt service. Very good all around.

Report a concern   June 18, 2017 — Rated 10 out of 10 by K.M.S. Zerorez Boise
What do you like about our products and services?

Explained process & answered questions
Did a thorough job in locating, treating, cleaned no, and protecting stained areas
Cleaned the carpet like new
Very personable & friendly

Report a concern   June 18, 2017 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

The fact that everything is clean. Carpet is really clean for being over 21 years old. Rusty explained every step of the process and what to expect. He offered suggestions on additional services and products to enhance the end results. He was very professional and personable.

Report a concern   June 18, 2017 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

great services great job .very happy with the services.

Report a concern   June 17, 2017 — Rated 10 out of 10 by D.N. Zerorez Boise
What do you like about our products and services?

Worked well on the spots, and the whole carpet looks like new. Thanks so much.

Report a concern   June 17, 2017 — Rated 10 out of 10 by H.J. Zerorez Boise
What do you like about our products and services?

I appreciate being squeezed into the schedule so quickly. The guys were very informational about what they were doing and what to expect.

Report a concern   June 16, 2017 — Rated 10 out of 10 by A.E. Zerorez Boise
What do you like about our products and services?

Knowledgeable, kind, and went above and beyond! Great service!

Report a concern   June 16, 2017 — Rated 10 out of 10 by K.F. Zerorez Boise
What do you like about our products and services?

The technicians were very informative and friendly. They totally put my needs in the forefront.

Report a concern   June 16, 2017 — Rated 10 out of 10 by E.A. Zerorez Boise
What do you like about our products and services?

Very professional

Report a concern   June 16, 2017 — Rated 10 out of 10 by E.G. Zerorez Boise
What do you like about our products and services?

I liked how the technician Adam was very knowledgeable and respectful during the cleaning process. I was very happy with the results of the cleaning as well. My carpets also felt and smelled great without the crusty residue from regular cleaning services.

Report a concern   June 16, 2017 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Quick and clean

Report a concern   June 15, 2017 — Rated 10 out of 10 by H.B. Zerorez Boise
What do you like about our products and services?

That it isn't saturated and no harsh chemicals.

Report a concern   June 14, 2017 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

The carpet had not been cleaned in 5 years. My tenant took good care of it, but still, it had been five years. Your employee took extra care to do his best and I appreciate his efforts.

Report a concern   June 14, 2017 — Rated 8 out of 10 by J.A. Zerorez Boise
What could we do to improve?

The estimate on over the phone was MUCH lower that when technician came and quoted.

Report a concern   June 14, 2017 — Rated 10 out of 10 by K.J. Zerorez Boise
What do you like about our products and services?

Jake was prompt (early even, after calling to see if the earlier time was convenient of course), he was efficient, honest, and the service was everything we wanted, impeccable.

Report a concern   June 13, 2017 — Rated 10 out of 10 by T.R. Zerorez Boise
What do you like about our products and services?

Friendly customer service and very helpful.

Report a concern   June 13, 2017 — Rated 8 out of 10 by L.C. Zerorez Boise
What could we do to improve?

Less upselling

Report a concern   June 13, 2017 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

Love that you use non-toxic products

Report a concern   June 13, 2017 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Friendly technician, quick service and very competent.

Report a concern   June 12, 2017 — Rated 10 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

Very professional and the job was terrific

Report a concern   June 12, 2017 — Rated 10 out of 10 by Verlene Kaiser Zerorez Boise
What do you like about our products and services?

Timeliness and follow-up. The agent sent to our house was professional, friendly and helpful. Thank you.

Report a concern   June 11, 2017 — Rated 3 out of 10 by J.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

You visit was less than 20 minutes to clean a room. You didn't move easy to move furniture but charged 76 dollars anyways. No I won't be back

Report a concern   June 10, 2017 — Rated 10 out of 10 by Lynda Warren Zerorez Boise
What do you like about our products and services?

Very nice employee...respectful and did a great job!

Report a concern   June 9, 2017 — Rated 9 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

They got me in quickly. Just did not enjoy that my house smells like a wet dog now and we don't own pets

Report a concern   June 9, 2017 — Rated 10 out of 10 by Chris & Toni Tipton Zerorez Boise
What do you like about our products and services?

Very efficient.

Report a concern   June 9, 2017 — Rated 10 out of 10 by L.J. Zerorez Boise
What do you like about our products and services?

Loved that products/services were offered and explained, but didn't feel pressure to buy them/add them on.

Report a concern   June 8, 2017 — Rated 10 out of 10 by B.E. Zerorez Boise
What do you like about our products and services?

I appreciate the honesty and forthrightness of the employees. I prefer to use products that are environmentally friendly, which is Zerorez provides

Report a concern   June 8, 2017 — Rated 9 out of 10 by Elaine Johnson Zerorez Boise
What do you like about our products and services?

You are thorough and your technicians are professional.


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