Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 2, 2017 — Rated 9 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

No chemicals and no soap.

Report a concern   January 2, 2017 — Rated 9 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

My carpet looks clean and all the stains are gone. The guys were pleasant to work with.

Report a concern   January 2, 2017 — Rated 10 out of 10 by Sarah McCulloch Zerorez Boise
What do you like about our products and services?

They did a good job, got right back to me, returned my phone call immediately, they were friendly, got me on the schedule right away, and they were very professional.

Report a concern   January 2, 2017 — Rated 10 out of 10 by L.A.T. Zerorez Boise
What do you like about our products and services?

I was very impressed with John who cleaned our carpets. He went above and beyond the call of duty and even moved the furniture.

Report a concern   January 2, 2017 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

no chemicals

Report a concern   January 1, 2017 — Rated 8 out of 10 by J.W. Zerorez Boise
What could we do to improve?

Don't leave my garage door open when I'm not home

Report a concern   January 1, 2017 — Rated 9 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Seems like it did a good very quickly

Report a concern   January 1, 2017 — Rated 10 out of 10 by P.C. Zerorez Boise
What do you like about our products and services?

Carpet was in a rental and in poor shape but they did a great job and he was very helpful

Report a concern   December 30, 2016 — Rated 10 out of 10 by Cindy Ries Zerorez Boise
What do you like about our products and services?

The results are fantastic. My 20+ year old carpets were beyond help.....I thought, but Zerorez has given them new life!

Report a concern   December 30, 2016 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

Friendly staff - Sebastian is great. Cleaned better than we expected

Report a concern   December 30, 2016 — Rated 10 out of 10 by Michael & Sheryl Hillman Zerorez Boise
What do you like about our products and services?

Our old carpets came very clean, we were very impressed with your system, will definitely use Zerorez again! The young men who came to our home were courteous and knowledgeable.

Report a concern   December 30, 2016 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Everything about the company and products is amazing! They suggest things but are not pushy about upsales.

Report a concern   December 30, 2016 — Rated 10 out of 10 by Laurie Frost Zerorez Boise
What do you like about our products and services?

Stains come out with ease.

Report a concern   December 28, 2016 — Rated 10 out of 10 by Laurie Hilliard Zerorez Boise
What do you like about our products and services?

Very friendly and fast. Did a great job!

Report a concern   December 28, 2016 — Rated 10 out of 10 by H.M. Zerorez Boise
What do you like about our products and services?

My carpets are clean and have stayed clean even after the holidays and parties. The ugly spots that always show back up after a regular cleaning have stayed gone.

Report a concern   December 27, 2016 — Rated 10 out of 10 by Carl Jamrog Zerorez Boise
What do you like about our products and services?

I have used ZEROREZ for several years, both in my home and my Day Spa business, and can say without hesitation they are the very best at what they do. They are on time; they are professional; they are courteous; and they have always gone out of their way to ensure complete satisfaction. Their system, featuring their patented 'Empowered Water" far outstrips anything else I have tried (and I tried ALL the other companies).
Thank you, ZEROREZ, for being there!
Sincerely, Carl Jamrog

Report a concern   December 27, 2016 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Sebastian was great - friendly and informative. Your prices are reasonable, too.
Your

Report a concern   December 27, 2016 — Rated 0 out of 10 by J.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

NOT THOROUGH!!. Skipped areas. Soaked space carpet completely through that took 3 FULL
DAYS and NIGHTS to dry! We have since discovered other rug cleaners at least help move furniture, yours, did nothing. A few other infractions I will not mention. J.Last name removed

Response from Zerorez Boise:

I'm sorry you were disappointed in our services. I appreciate the time you took to discuss your concerns with me. I will take them into consideration as we move forward in our goal to always be improving our service to you, our customer. Thank you for your feedback, it was very helpful!

Report a concern   December 26, 2016 — Rated 10 out of 10 by Kuuipo Evans Zerorez Boise
What do you like about our products and services?

The service you provide is beyond compare. Corbin was amazing. He shovelled my whole driveway before I even got to the house. He was so professional and efficient! We got a basic carpet cleaning done to the house we just bought and the difference was wonderful. The change of smell was huge. We will definitely have Zerorez help us upkeep our new home! Corbin is a wonderful asset to you company!

Report a concern   December 23, 2016 — Rated 10 out of 10 by Tami Kelly Zerorez Boise
What do you like about our products and services?

Technician was very friendly. My carpet looks great

Report a concern   December 23, 2016 — Rated 8 out of 10 by J.S. Zerorez Boise
What could we do to improve?

I was charged twice on my credit card and will be calling today 12/23/2016 to get the second charge removed.

Report a concern   December 20, 2016 — Rated 10 out of 10 by A.G. Zerorez Boise
What do you like about our products and services?

Chem free , friendly , knowledgeable staff, professional

Report a concern   December 19, 2016 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Our service tech was very prompt, friendly, helpful and courteous. He shared info with me about other products and services offered by Zerorez. We will be sure to use Zerorez again! We hadn't even moved into our new home yet; and there was a fresh layer of snow on the ground. Our tech took the time to shovel the snow so he wouldn't track it into our home. He also took the time to shovel my drive and walkway to make it safe to for me!

Report a concern   December 19, 2016 — Rated 9 out of 10 by P.E. Zerorez Boise
What do you like about our products and services?

No odor. Hold judgement till had 3 months experience. Person who came to the home was very nice, knowledgeable and took great care not to scuff corners, etc. So far we are happy about the service.

Report a concern   December 18, 2016 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Guy was on time and did a great job on Rugs and carpet.

Report a concern   December 18, 2016 — Rated 10 out of 10 by Charlie King Zerorez Boise
What do you like about our products and services?

On time, explained thoroughly, and answered my question

Report a concern   December 18, 2016 — Rated 10 out of 10 by A.K. Zerorez Boise
What do you like about our products and services?

I love the results and that the carpet was not too wet when finished.

Report a concern   December 18, 2016 — Rated 10 out of 10 by Karen Schaeffer Zerorez Boise
What do you like about our products and services?

The carpeting is very clean, and dried quickly with the exception of the spots that were specially treated for get older. The gentleman who came to take care of our floors was very professional and was very accommodating to our needs. He was a pleasure to work with. This is our second time using Zerorez and we will be calling you in the future. You can't get a better Carpet Cleaning Service.

Report a concern   December 17, 2016 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

They are pure water, they don't leave a residue and my carpets always look amazing after the treatments.

Report a concern   December 16, 2016 — Rated 10 out of 10 by Joan Easton Zerorez Boise
What do you like about our products and services?

Wow!!! My carpets look amazing. The young man was very professional and extremely knowledgeable about this service...I will call them again for all my cleaning needs


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