Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 1, 2017 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

I like that my carpet gets clean with NO residue and it doesn't take long to dry.

Report a concern   October 1, 2017 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

The tech was great and the carpets look great!
Thanks Zerorez!

Report a concern   September 30, 2017 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

Prompt, fantastic service. Great information from the technician about the rug as well.

Report a concern   September 30, 2017 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

On time. Keeps the customer well informed. Service people very professional and c are about my carpets.

Report a concern   September 29, 2017 — Rated 5 out of 10 by P.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Price too high!

Report a concern   September 29, 2017 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

You guys did a great job and the cleaner was super nice!

Report a concern   September 28, 2017 — Rated 9 out of 10 by B.H.H. Zerorez Boise
What do you like about our products and services?

Nic is very well versed in the products you have available. Thank you for taking care of my clients!

Report a concern   September 28, 2017 — Rated 10 out of 10 by V.S. Zerorez Boise
What do you like about our products and services?

The phone call to set up an appointment was quick and hassle free. The technicians called ahead and were prompt. John and Jason were professional, helpful, and took the time to explain all the products and services that Zerorez offers. Our home smells and looks wonderful. Thank you!

Report a concern   September 28, 2017 — Rated 8 out of 10 by G.W. Zerorez Boise
What could we do to improve?

Price was higher than your competitors. However, I choose Zerorez based on the ability to meet the time frame I needed. That said, the job done was really done well. The service technician that came to my home was professional and personable. It is highly likely I will recommend Zerorez.

Report a concern   September 27, 2017 — Rated 10 out of 10 by R.W. Zerorez Boise
What do you like about our products and services?

Customer service and great product

Report a concern   September 27, 2017 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

I found the service on time and did a great job and the staff was friendly and not intrusive.

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

Good service and prices. carpet is clean.

Report a concern   September 27, 2017 — Rated 9 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Technicians are very knowledgeable and friendly. Services are quick and efficient and get the job done. I have used your service twice now and I have been very pleased on both occasions.

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.P. Zerorez Boise
What do you like about our products and services?

Customer service is great, always within the first part of appointment time, friendliness of the techs, carpets always cone clean sand three techs are willing to go the extra step to be sure they are clean.

Report a concern   September 25, 2017 — Rated 9 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

polite.We'll see how good of job they do cleaning it...........

Report a concern   September 24, 2017 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

Quick

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Service was great!

Report a concern   September 24, 2017 — Rated 10 out of 10 by B.W. Zerorez Boise
What do you like about our products and services?

The technicians are very professional yet friendly.

Report a concern   September 24, 2017 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Very punctual and professional! Carpets looked great and friendly service!

Report a concern   September 24, 2017 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

We have used Zerorez twice now. Their friendly staff is very knowledgeable and efficient. Love Zerorez!
First name removed

Report a concern   September 24, 2017 — Rated 10 out of 10 by N.B. Zerorez Boise
What do you like about our products and services?

I very knowledge young man named Mike came to my house to clean my carpets. I had never used Zeroriz before, but after checking some of the reviews on line I called them. It is sometimes hard to get to them. I had to call several times to make the appt.
He did an awesome job and my carpets look like new to me. I highly recommend you give this company a try.

Report a concern   September 24, 2017 — Rated 8 out of 10 by M.B. Zerorez Boise
What could we do to improve?

The technician wasn't very friendly and there was a lot of pressure to get the extra pet treatment for a stain. My friend who recommended your company had Sebastian as the technician and said that he was amazing.

Report a concern   September 23, 2017 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

Love the way Zerorez cleans! Employees are very friendly and professional, and continually making sure I was happy with what they were doing. They clearly communicated services (no hidden costs).

Report a concern   September 23, 2017 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Sebastin Addington has cleaned my carpets three times. Each time they looked like new. The
Zerorez process is the best.

Report a concern   September 22, 2017 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

No chemical smell, nice service person

Report a concern   September 21, 2017 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

Our technician was thorough, conscientious, and careful. The carpets and furniture look fabulous. We highly recommend Boise Zerorez. The

Report a concern   September 21, 2017 — Rated 7 out of 10 by B.S. Zerorez Boise
What could we do to improve?

The appointment process was a mess up. Said they would be out at 9 am but then called and said it would be between 8:30 and 11:00. You need to figure out how to schedule an appointment. not everyone is a stay at home mom.

Report a concern   September 21, 2017 — Rated 10 out of 10 by F.T. Zerorez Boise
What do you like about our products and services?

We had our clubhouse carpet cleaned at Heritage Grove HOA. It had not been cleaned in over 2 years and was very dirty and had lot of spots on it. After it was cleaned it looked almost like brand new and every stain and stop was removed. We were very surprised and happy at the results from zerorez. Your representative did an excellent job, arrive right on time and was very helpful and friendly. Thank you.

Is there any way to put our clubhouse on a 6 month call program where you would email me every 6 months to remind us to clean our clubhouse carpet?

Name removed
teelites @ yahoo.com
Heritage Grove Home Owners Asslocation

Report a concern   September 21, 2017 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

I would recommend Michael with Zerorez to any commercial business... He has all the attributes that I like to have when someone is doing a SERVICE for my business.

He was willing to stay until I was completely satisfied!!!

He was respectful, friendly, and I could tell he loves his work...

Name removed

Report a concern   September 21, 2017 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

I liked everything about my carpet cleaning experience - the technician was a joy to have there and his main concern was that I was happy with the job. The only thing I didn't like was it took 24 hours for my carpets to dry. It could have been because it was raining and humid, but it seemed a long time.


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