- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaners were great! Very professional gentlemen (1 of them was training and was very up front about the fact that he was still learning, which i appreciate). They both kept me updated on what they were doing and were quite efficient in getting their work done. My carpet looks great, I'm sure I will use ZeroRez again!
The technicians were very nice and respectful. They were clear about how they will go about cleaning and explained the process. The work was through and they get a great job.
Eric did a very good job. Clear explanation. We are very happy with clean air and carpets :) Thank you!
The carpet in the rental are really clean
Very polite, knowledgeable and friendly staff. Loved the corner covers.
Zerorez could have come early, but I wasn't ready for them. I appreciated the call. Dave was great! The carpets and couch dried very well. There was a fresh smell in the house. With family present over Easter, they asked about the carpets and I recommended Zerorez to them.
After the carpets were dry I went back over the treated area and picked up an entire vacuum cleaner bag of debris. Maybe I have unrealistic expectations, but an entire bag?
Our carpets look great and we’ll be calling you again in the future.
No soap residue, high pressure hot water, dries quickly, very professional personnel. Good job
Love your staff & quality of service
Affordable, fast, and professional service.
The technician did an excellent job cleaning the carpets and went to an extra effort to ensure that our furniture and floors were not impacted while performing the work. I will definitely use again.
We love that it's just water and chemical free! Won't use anyone else!
Technician was extremely knowledgeable and had great advice to give.
You guys always do your best to make my carpets clean...friendly guys, listen to me..even tho I watch them a lot, just habit. Anyway I recommend you to all I know...my sister in law, Lois Knigge is getting you guys because I recommended you to her...so thanks, even tho that one stain my living room won't disappear, I can live with it better now, knowing it's clean. We just put a big throw rug over it anyway, until I can afford new carpet....thanks again.!!!
I’m very pleased with the way my carpets look, feel and the freshness you bring back to my home. Zeroez has very personable, professional employees doing an A+ job.
Thakyou
Zack was very professional and explained what he saw and didn't make promises he couldn't keep. He was courteous and completed his job expeditiously. Very happy with his professionalism.
The Tech was early, called to let me know he would be there in 30min, was kind enough to wait for me because he got there before I did. He was very friendly, answered all my questions, called me after he finished to let me know he was done and how the condition of the carpet was. Sent the invoice right away. Mostly due to the tech's warm and friendly attitude is why I would recommend to my family and friends!
The associate who cleaned my carpet was very courteous and professional.
Great customer service and helpful technicians who take pride in their work!
Carpets look wonderful; technician was on time, very professional, personable, and very efficient.
Our carpets were dry within hours and look and smell clean! They don’t feel sticky like with other companies. The cleaner was professional and knowledgeable. Price was great. Thanks!
Great job! Eliminated the pet smells immediately!
Great service and Job was done very well 😎
No chemicals. Professional and efficient service by Eric. Thanks.
Robert was really great. He explained about the different treatments that were available and was extremely helpful.
The carpets looked so clean when done. Fast, friendly and knowledgeable. Will recommend.
It was quick, the technician was polite, my house smells great, and the carpet looks good.
it is not all right for you to use my name I should've got a discount for recommending somebody got a discount for the next time I use you ☹️
Hi, thank you for your feedback, and letting us know how we can improve. As we discussed, we will work on tightening up our communication with you in the future. And you will get the credit for your referral on the next cleaning, as he cleaned after you cleaned your carpet, this go around. Thank you for taking the time to talk with me, and I am glad you are thrilled with the way the carpet turned out, and the smell of the cleaning process. Thank you for your business, and we look forward to serving you in the future!
Green products
No residue left behind
Friendly technician
Good results