Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2017 — Rated 10 out of 10 by T.M. Zerorez Boise
What do you like about our products and services?

Carpets looked great after the cleaning, the cleaning tech was very professional Ang courteous. I appreciated how he explained the additional cleaning services that were available but wasn't pushy about them. He just did a great job.

Report a concern   October 8, 2017 — Rated 10 out of 10 by M.Z. Zerorez Boise
What do you like about our products and services?

Your staff was very thorough. T they were attentive to our needs and why the extra mile! I have been singing your praises ever since.

Report a concern   October 8, 2017 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

The company was prompt and delivered excellent service

Report a concern   October 8, 2017 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

I've used Zeroez twice and both times my VERY old carpets look like new and they stay looking new for months despite having a preschool in my home and lots of little feet! I love that they don't use any chemicals either!

Report a concern   October 8, 2017 — Rated 10 out of 10 by C.S.K. Zerorez Boise
What do you like about our products and services?

both times we have used this company, the service personnel has been outstanding in their work ethic and helpfulness in regards to questions we asked. Our carpets look 110% better than what they did prior. We will definitely call and recommend them again.

Report a concern   October 7, 2017 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Carpet looks rejuvenated, carpet color bright, with pile fullness restored.

Report a concern   October 7, 2017 — Rated 9 out of 10 by V.S. Zerorez Boise
What do you like about our products and services?

Cleaned well

Report a concern   October 7, 2017 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Thorough, professional, left carpets soft and dry within only 2 hours of service. Highly recommend!

Report a concern   October 6, 2017 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

This is the first time I have used Zerorez for carpet cleaning. I am really impressed with the prompt service, care of the technician with details, and the wonderful way the carpet looks. It had been quite a few years since the carpet was cleaned and I am very happy with the results. I plan on having Zerorez back on a regular basis.

Report a concern   October 6, 2017 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

I was suprized what you could get out of the carpet that i couldn't get out i guess you made me relize what good tools a well trained people could do

Report a concern   October 6, 2017 — Rated 10 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

The service was fast and smelled good. My carpets look great. The guys were courteous and made sure I knew what they were going to do and when.

Report a concern   October 6, 2017 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

Nick was very knowledgeable and did a Great job!!! There are a couple of coffee spots in the bathroom that didn't come out, Nick said if they didn't't he would come back and work on them.

First name removed

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

I am very pleased with the attention to detail the technician showed when he cleaned my carpet. He went over and above his duty to be sure I was pleased. I have chosen Zerorez because the cleaning products used are plant based and non chemical.

Report a concern   October 5, 2017 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Carpets look great

Report a concern   October 5, 2017 — Rated 10 out of 10 by C.K.C. Zerorez Boise
What do you like about our products and services?

Your guys where on time and got right to work. They recommended the services that we need and cleaned a couple of areas that had pet stains.

Report a concern   October 5, 2017 — Rated 3 out of 10 by C.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

the pet odor in my carpet was still there after they did the pet treatment.... when I called to schedule someone to come back out... nothing was mentioned about having to pay more.... when the technician came out... he apologized for under biding it the first time and charged me another 130.00. I will be looking for a new carpet company.... 733.00 is a lot of money to waste on a company that doesn't stand by there service.

Report a concern   October 5, 2017 — Rated 10 out of 10 by S.K.L. Zerorez Boise
What do you like about our products and services?

the tech was awsome

Report a concern   October 5, 2017 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

The technician was outstanding. The carpets and couch looked great. I am anxious to see them dry.

Report a concern   October 5, 2017 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Perfect on-time record and we love the chemical-free cleaning.

Report a concern   October 5, 2017 — Rated 10 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

I am pleased with how my carpets turned out! I have older carpet and Zerorez made them look great. Thank you, I will be calling again in the future.

Report a concern   October 5, 2017 — Rated 9 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

The results were beyond expectations.

Report a concern   October 5, 2017 — Rated 5 out of 10 by K.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The front room dried and still doesn't look very clean. The tech was very polite and professional just not happy with outcome.

Report a concern   October 4, 2017 — Rated 10 out of 10 by T.T. Zerorez Boise
What do you like about our products and services?

No heavy odor or residue and the tech came out was really friendly and not pushy

Report a concern   October 4, 2017 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Thanks,everything!!!!

Report a concern   October 3, 2017 — Rated 9 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Carpets get cleaned very well, reasonably priced.

Report a concern   October 3, 2017 — Rated 10 out of 10 by H.D. Zerorez Boise
What do you like about our products and services?

Everything was awesome! Quick and easy and my 10 year old carpets got some life back in them!!

Report a concern   October 2, 2017 — Rated 10 out of 10 by R.M. Zerorez Boise
What do you like about our products and services?

Fast and efficient! I liked how when I called you guys called back asap! I also like how easy the scheduling was and all questions answered without feeling like you guys were in a hurry to move on to the next customer. I also liked how you were able to schedule weekends! That was a huge help with us on our end! Will definetely be using you guys again! Thanks!!!

Report a concern   October 2, 2017 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Clean, no chemicals, no crunchy carpet

Report a concern   October 2, 2017 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

They did a great job. I will hire them again when I need The carpets cleaned. Fribadly tech who answered all my questions

Report a concern   October 2, 2017 — Rated 10 out of 10 by K.D. Zerorez Boise
What do you like about our products and services?

My carpets turned out great! The guy that did our carpets was very efficient and professional. He also asked if there was anything else he could do to improve his service. I like the urine enzyme treatment where if my cats pee on the carpet it can be vacuumed up. He did a great job!


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