- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technicians have always been very knowledgeable and helpful and we have been able to remove every stain!
I was amazed that half the time that he was here, he was on his cell phone, call me old-fashioned, but I think that's just rude. He did do a fairly good job of explaining what he was doing and why he was doing it. The carpets look and smell good, so I guess overall I am satisfied.
I thought the employees were extremely friendly, helpful,professional and mental all my expectations.
Results were like new and friendly staff member
Great company to work with!
You guys get all stains removed and the carpet is almost dry by the time you leave. Not like other carpet cleaners who leave a swamp behind.
Very nice professional staff.
Serviceman arrived on time, was knowledgeable and very friendly. We have used Zerorez in the past and will continue to use you in the future.
Outstanding service, knowledgeable techs, friendly staff, and great follow through. I will use no other service for cleaning carpets and tile.
Im always happy with the clean you are able to achieve with my carpet tile and area rugs. Outstanding!
Your company was referred to me by Shirley Bradford. I was very pleased with the tech being on time and he was very professional and knowledgeable! The carpet and tile cleaned up better than I expected.
Thank you!
I like the quality of what you do and the timely service!
Courteous and effective technicians.
All stains came out of the carpets. Friendly and knowledgeable techs.
professionalism and quality work
pretty pricey but good job
Loved how clean and fresh the technician made our carpets in our new/used home.
My technician did a very thorough job!
The technician was great. I really appreciated the communication and honest feedback while he was assessing the condition of my carpets. He did a great job. I love that the process with Zerorez is chemical free and therefore safe for my children and pets. Additionally the stain where able to be removed and the carpet now looks great! I would definitely recommend Zerorez to anyone who needs their carpets done.
Treatment was fine, I had multiple cat urine areas that needed treated. first the tech said his black light didn't work well, only used his nose. Which if smelling the carpet too fast, spots could have been missed. They slightly used a phone to look for areas then marked the carpet with his hand to make a circle around it, but crawled over areas so circles were not apparent anymore. He told his worker he usually uses paper mark areas but did not have a menu to rip up. I offers some paper to mark areas, which they did use, definitely not professional, which was my main reason for needing my carpets cleaned! But after the first time they suck up the liquid the paper is no longer there. Some areas needed to be soaked again and had to question if areas were cleaned or needed soaked again, like they knew a spot needed treatment but not sure where.
I did expect to have a more through job done finding the cat urine areas and making sure each one was treated.
Also there was a trail of liquid on our wood floor when they took out the hose when finished and letting the carpet dry with the fan, not sure if it was the clean or dirty liquid, just not a good feeling to have to clean up after a professional who cleans floors.
No chemicals !
Technician was great. Sebastian was very informative and trustworthy. I would use zerorez again because of how thorough he was. My carpets looked incredible and he really took the time to do everything right.
Clean and professional
Our carpet and furniture look great since you cleaned it.
The service was excellent, and I do not like cleaning my carpet with soap. The person providing the service was not pushy or trying to get me to buy more services, just educated on what services were provided.
You guys have your act together from appointment reminders to friendly techs.
Professional services
Customer service and knowledge at its best. Thank
Fast and reliable. No residue.
Quicker turn around - 2 to 3 weeks for 4 rugs? That's tough wait. :(