- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Feels like family!
No residue to attract dirt.
Carpet looks and feels great. Tech was efficient, friendly, thorough. Just the right approach on explaining the protectant.
Carpet looks amazing now.
friendly, informative and efficient technician - thank you!
Hello we just had our carpets done, I'm not sure if our carpets are just in that bad of shape there are quite a few stains on carpets still. The stairs just don't look clean to me. The gentlemen that came out look like they were doing a great job.
Great service, but the price is little high.
The guy that came to my house was very friendly and we chatted about mutual interests
I was very impressed. I heard about your company thru Karen Fox, a person I trust. I had to schedule long distance thru email and found you very responsive. Your technician called in advance as promised and he was very polite and professional when he arrived.
My carpet is very old so I was concerned. I ended up very impressed with the results. The outcome was better than I expected AND the carpet was remarkably dry when I got home 5 hours later.
Awesome service!
We are new customers and were glad to see all the services you provide that we can access in the future.
No perfumes. No dies.
I like the fact you don’t use much water...my carpets get cleaner and dry quicker. And I think you have the nicest staff in the valley!!
The technician was very nice and explained everything he was doing. He gave me some great tips to take better care of my carpet. He got a stain out that I thought was never coming out!! Very happy with my experience!!
Good service and can remove almost any stains I've had and carpet is not stiff with a soapy residue.
Rusty did a great job! He called when he was on his way, was right on time and was kind and professional. I love having our carpets cleaned by Zerorez!
I like that you don't use soap. It doesn't seem to track back up as fast.
Our technician was friendly, professional and had meticulous attention to detail! Our carpets looked great and smelled so clean and fresh afterward. I would recommend Zerorez to family and friends.
Your technician Sebastian was on time and very knowledgeable and polite. He explained the whole process well. I like that we were offered the protective product for our carpets at a reasonable price. He also explained in detail some tips on keeping the carpet clean and the importance of annual care. Sebastian did a great job on our carpets, the stains came out and it looks great!
All in all it was a good well done. There was one spot that had a liquid stain that I wished could have been handled better, but it may have had to do with the amount of time the stain was there
Still smell urine in the area treated.
Thank you for your feedback! We are sorry to hear that the treatment option you chose wasn't sufficient to take care of the soiling and smell issues that you had because of the urine from you dog. As we discussed, we are trying to be mindful of your budget as well as get the odor out of the carpet, and didn't "go nuclear" on it this time, in the hope that a more minor treatment would be sufficient. As we discussed, we are happy to return to do another treatment, and get that last little bit out.
No residue.
I really thought, for the amount of work, time and square footage that was cleaned at my appointment, the cost was very reasonable!!
Always great service and clean carpets.
no complaints. Job appears to be very satisfactory.
I love the email you send before you come out so you know what to expect. The follow up email and your employees are very friendly.
Quick, efficient
Friendly an very professional technician!
Did a wonderful job on a what I thought would be a tricky well-traficked spot. Timely and quick service balanced by a professional and informative tech.
Your cleaners are very skilled and pleasant.
We are very happy with your product, our carpets look great and the price is right.