What our clients think of us!

You are all about the customer. Courteous service, the technician wore booties, placed corner guards around wood services as he vacuumed and explained step-by-step what he was doing. And he was thorough.
My carpets look amazing.

Thank-you, Trevor and Zerorez

Excellent Service and product! David you are awesome and very professional. You did an excellent job! I'm also impressed with the product and new no shampoo system. I'll be calling back for sure!!! my carpet is so soft, fresh and clean. Thanks, Guys! PS your phone operator Tina is an excellent customer service rep. She is very nice and very helpful. Happy holidays :)

Have not bought any products from you bet have used your service twice and have bee very satisfied.

you got the carpets cleaned. In a few days I will know for sure. After other cleaners have cleaned the carpets a few days later the dirt begins to resurface. Good job Thanks.

I paid to have my family room carpet cleaned. It looks pretty good except for the area behind the chairs where the tech did not clean it. It's not an area 'behind' where you would have to move furniture out. There is a walk area behind our furniture. I could tell it wasn't cleaned because I picked up a couple things off the carpet that would not have been there had it been cleaned. Also, there is a small area from our family room into our master bedroom that doesn't look like it was cleaned. Since the tech cleaned our master bedroom I would have expected him to clean that small area of carpet.
Thanks,
Name removed

Thank you.

Very good service ! We have used them before and they are very polite and Professional. John was our technician and was great, did a very good job.

First name removed R. Last name removed

Excellent

Overall the experience with zerorez was great! There was some miscommunication regarding the price of the biotreatment, I was under the impression it was $185 total for the treatment and the cleaning, so was a little taken back when my total was $299. One of the rooms still doesn’t seem to be very clean, so I’m curious to know what the warranty includes. Overall the technician was friendly, on time, and quick.

Great people and the quality of the rug cleaning was great!!

Promptness, professional, friendly service.

Arrived at lead edge of scheduled “window.” Courteous and efficient representative. Excellent results.

Zeroes technicians are very attentive and detail oriented. They are always on time, call before arriving.

Carpets were very dirty prior to the service. Very satisfied with the look of the carpets after the service.

I would highly recommend Zerorez and would definitely use them again. The gentleman that came was very professional. I him walked through the areas to be cleaned and I informed him of our trouble areas. He listened and did a tremendous job doing extra on those areas. We had a pretty bad spot where our dog pee’d many many times. The area stunk and was so very dirty. He worked that area very well and now you can’t even tell or smell the urine.
Our carpet was incredibly dirty and stunk but after the service I was highly impressed with how clean our carpets looked. Our home now just feels so much cleaner and fresher.
Thank you for a fantastic job!

The fact that I was not happy with a few spots after the cleaning and you came back and made it right. I appreciate that.

Techs are always polite and go the extra mile!

Quick & effective

Everything looks and feels very clean!

My initial encounter was mediocre but I was just going to drop it. Zerorez contacted me afterwards to see how it went and wanted me to be 100% happy. The manager came out to re-do the work and he went above and beyond. My carpet looks great now and he gave me a credit towards future service for my trouble. Best customer service I’ve had in a long time! I will give them another shot next time as I believe the first run was not typical and they really care about their customers.

The carpet is cleaner, but not as clean as other cleaners have gotten it. In general, not impressed with the service.

Travis was efficient, informative, on time, helped move my heavy sofa and was very pleasant while he was here. I certainly will call you again!

I was able to set up an appointment for the day I wanted my carpets cleaned. The tech called before he came and asked if he could come early, which was awesome for us! Kind knowledgeable technician. My carpets look awesome! Great service!

Our Tech was great! (I believe his name was David). He was very friendly and knowledgeable. We like that there is no soap left behind and that our carpet was left looking and smelling fresh and clean.

From making my appointment to having a problem and having zerorez successfully satisfy my request for further cleaning, all my needs were met with the results I expected. Thank you, Alex, for working hard to remedy the problem.

Products smell great and dry quickly. Machines get rid of even old stains in carpet. Service is really friendly and thorough.

Very good clean carpet.

Products that are safe for my kids and effective are most important to me in deciding what products and companies to work with.

The technician was friendly and made a point of introducing himself to not just me but my visiting father. He also took the time to express why he was excited And working hard to increase donations to the Idaho food bank. That says a lot about not just him but the company.

I'm super happy with how clean they were able to get my tile floor in the kitchen. The grout was almost black in the high traffic areas. Very pleased.

Great Technician, fast service, respectful of our home, and best of all the pet odors are gone!!!
Overall great service and will only use zerorez from here on out.