- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning is very good and the technicians are all very friendly and professional.
Very friendly and honest
The service man sent was very professional, friendly and experienced. He did a very good job cleaning the carpet. This was my first experience hiring a carpet cleaning company and was surprised by all the other up selling they are sent to do. I thought when I told the operator when i scheduled the appointment about the 3 minor stains I had that was added onto my estimate, not that it would be another 40$ each stain or extra stuff to put on to stay cleaner longer. I wasn't sure after seeing it's application that it's worth the extra 35, but we'll see.
Professional tech. Did a good job and carpet looks great!!
Very happy with the service. Pet stains came out of the carpet and it looks as good as new. The technician was very polite and professional and took time to explain the services provided. Would definitely use your service again and recommend to friends!
Pet stains were completely gone, house smelled clean, and technician was very professional and friendly
Zach was great and did a wonderful job. He made sure to walk me through before and after. My only feedback is I feel like $188 was a lot for two rooms, a living room, and hallway. Our home is only 1143 sq ft and I'd say only about 700-800 of that sq ft is carpeted. Only 88 yards of carpet. But great product and amazing service.
The tech was knowledgeable and thorough. The carpets looked great and dried quickly.
Very professional, and no chemicals.
The tech did a great job being quick but thorough. Thanks very much!
Every time I have used Zerorez the service people have been so polite and professional.
You sent someone back to remove stains that didn't come out the first time and unfortunately didn't come out again. Other than that issue, everything looked great!
Sean was great and really knew his stuff. He worked diligently and thoroughly. The results were outstanding.
Just based on price. Way more than I ever pay. And way more than my friends will want to pay.
1. Price can jump from $150 for the first quote on the phone, 2nd quote $180 to final quote on the phone at $240!! Very clean but also most expensive brand in the valley.
2. The agent came to my place is very nice and knowledgeable But if he can be more careful during cleaning will be much appreciated. After the cleaning, I have a lot of mark left on my side wall from the tools that he used. I have to clean all the mark using the eraser after he left.
Our technician was excellent! Love how clean the house smells!
Kyle did a very good job and paid attention to detail. Thank you, Kyle.
Showed up on time, very professional and very nice. Carpet and rug look great.
I liked the fact that my carpet and furniture didn't feel stiff afterwards. The technician was very knowledgeable and made sure I was satisfied with his work before he left.
All the staff was very friendly and courteous. They evaluated the area and recommended products for our home but were never pushy salesmen. They got the job done quickly but thoroughly. Zerorez did a beautiful job on our carpets and we will use them again in the future!
We are definitely satisfied with the quality of carpet cleaning Zerorez provided. Our carpet didn't have a sticky residue after being cleaned and the "traffic areas" were fluffy and newer-looking. Our whole house smelled better but not overpowering with fragrance. Clean! Thank you!
Friendly, quick service
Quick and thorough. Your sales allow me to consider it. I'm grateful that the man cleaned the top surfaces of my recliner, too, in place of a third carpeted room I don't have.
Great customer service both on the phone and in person service!
Davisndid an excellent job on upholstery, chairs, spots, etc. I was super pleased
The cleaning rug consultant called 30 minutes in advance to let me know he was on his way. He arrived on time, introduced himself, asked to look at the carpets, checked what type of carpets, wool, Berber, etc., and provided an estimate, and once I approved, he went to work. He noticed a few heavy duty spots, and pointed them out, and I replied “do the best you can”. And he did. Eric, the consultant/cleaner was very professional, knowledgeable, and courteous. Three hours later we did a walk-thru, and I was extremely pleased with the results.
I also want to mention that the telephone representative I contacted at Zerorez Boise (Elizabeth) to inquire about their services was pleasant and helpful. I highly recommend Zerorez for your cleaning needs. Thank you very much! A satisfied customer.
Professional and easy to deal with.
I like the empowered water and equipment you use to remove pet spots down to the pad. Even more impressive is the commitment of the technician to give the customer the best cleaning possible. My carpet is the cleanest it's been in years! I am so pleased!
The price just seems high. To clean our carpets took less than 2 hours but the cost was $424 with no special treatments applied.The carpets appear clean but the price is higher than other similar services that we have had in the past. We did not notice any appreciable difference in the carpet or smell than other companies we have used making us wonder if the price is worth it.
Friendly personnel, clean carpet with no odor