- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
He did a great job. It looks great
The technician was very friendly and efficient and the results were awesome!! My rugs and carpet haven't looked so good in a long time.
Lowering prices. Competitors have better rates. 3 to 4 weeks waiting on throw rugs too long.
Shawn was great! Friendly, knowledgeable and worked very hard.
Sean was great! He was very knowledgeable and honest. The carpets look great and they were cleaned fast. Thank you!
Very timely and efficient service. The technician was very helpful and friendly this company was a joy to work with and had the proper tools to get my carpets looking great. Then a real plus to have them so dry when Zerorez left on time.
Prompt and professional.
There were a few animal pee stains cat and dog that were cleaned up pretty dang good. I actually can go into the rooms without wanting to gag. Very friendly and professional and walks you through the steps of what their doing.
The carpets are really clean and your service tech was on time.
That the cleaner doesn’t have a smell.
Zach was able to come early (which was a good thing), he was very professional, got the job done very quickly and it dried very quickly. All good.
I was able to get an estimated cost and schedule an appointment online. Communication via phone and email regarding the upcoming appointment was good. Eric, my technician, was pleasant and respectful, communicating well prior to and during the cleaning. Another technician arrived later to assist and did a good job. Overall, I am pleased with the entire experience and would recommend Boise Zerorez : ).
Technician was polite, careful and efficient. One caution to ALL technicians, while cleaning tile in bathroom be sure liquid doesn't splash into shower. It makes shower floor very slippery. Normally I would have had a shower curtain up and this wouldn't have happened. I don't blame technician but I think this should be considered in training. He was very careful to wipe up residue splashing onto laminate floor next to the tile but I'm sure it couldn't be seen splashing into the shower. I am very happy with cleaning results.
Our technician was extremely knowledge and very personable.
Zerorez doesn’t use soap to clean carpet.
Professional service and carpet looks fantastic
Make sure technicians are correct when they quote company policy regarding products.
I liked how your company used it's own per made solution of molecularly distilled water that had under gone electrolysis, for a more pure none chemical clean. At least I think that's how it's done.
The price was a little expensive
Everything
Friendly and fast
We love that you don't use chemicals to clean the carpet. Our house smells clean and fresh without perfumes. Our technician Sebastian was beyond wonderful. He was helpful and accommodating. Great experience, we have used you 3 times and will continue to.
Wonderful customer service! Great results!
Dave was a very great communicator, friendly and a hard worker. I was very pleased with this cleaning and would recommend you to others! Thank you!
very profesutal.
Service was good and friendly. Price was up front and I knew what to expect. I'm still not sure how clean carpets are and still have some smell in one room. I'm not sure that this is the best company to clean up pet messes. Everything else seems good, but not knowing where the previous tenant's dog had peed seemed to make it more difficult to clean our dark carpet.
Well, the first time we used Zerorez our attendant was extremely thorough. We would start to move things around for him and he would tell us not to worry about it, that he would take care of it. He cleaned every nook and cranny. This time around, my husband assumed it would be the same way. It was not. Our attendant didn't even move simple (table type) chairs nor did he ask my husband if we wanted anything moved. My husband let him go about his business. When i got home from work and saw that the cleaning was just basically "trail" cleaning and for what we paid for that to be done i was quite disappointed to say the least.
Nick was fantastic! So glad he came and helped clean the carpets!!
Perfect job,
early to appt. Tech friendly, knowledgeable.
Professional, carpets turned out awesome .