- Phone: 208-383-1000
10977 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a stain that was not able to get up. It seemed like having our carpets cleaned made the stain worse
No soap.
Knitting Factory Concert House has been using Zerorez to maintain our carpets for over 5 years. We have upwards of 1000 people through our doors every night and our carpets take a beating. Zerorez brings them back to life every time. We highly recommend Zerorez in Boise!
Best,
Name removed
General Manager
Knitting Factory Concert House
Service is expensive -- final bill was nearly twice the price quote I got over the phone. However the technician was friendly, knowledgeable, polite, professional, and did a great job.
I really like that you don't use soaps in the carpet, and i really appreciate that you stood by your guarantee to make right any dissatisfaction. Prompt service is a real plus, and the professional representation really gave us more peace of mind.
Thank you.
Everything was a good service
Great company and service! Awesome job on my carpet, tile and floors.
Professional, and on time, quick and efficient.
The tech was thorough... And provided great options to choose from that met our carpet cleaning needs.
The young man explained what he was going to do and did it in a timely manner and was very polite.
Best carpet cleaning we have ever received. We will be interested in how the fiber protector application will effect vacuuming results.
We recommended you to our neighbor.
Very pleased not having the harsh chemicals. The two gentlemen that cleaned the carpets were very friendly, asked questions and were very respectful of the house and my husband and I.
The serviceman showed up on time and did a great job. Please schedule him for us the next time you do our carpets.
The knowledge your people have about the science behind your product is astounding. Very professional!
Friendly and knowledgeable staff. And the carpets and couch turned out great!
Great results! My carpet looks new again!
friendly, helpful and informative employees. my carpets have never looked better. I will never go back to chemical cleaning! I have 2 cats that hack up hair balls that I felt ruined my carpets. I was getting ready to budget for new carpets. I was amazed how your service got rid of the stains that I cringed when I looked at them! This is the second time I've used your service and they did another outstanding job. I think I'll be able to use that money I was saving for carpet on something else. Thank you zerorez!
Consistently great results. Pleasant technicians.
Carpets look great. No wet carpets, dry in a few hours. No stiff, YUCKY carpet from soap residue.
My technician did a great job. Carpets are clean house smells great.
Quick and efficient!
Zerorez carpet cleaners use pet friendly producs that leave no harsh smells. They are efficient and professional with thier service. Nick was on time, and thoughtful about offering additional services for other places to use your companies products. I recommend their service to anyone who wants to get the longest life out of their carpets or furniture.
I had all my carpets cleaned and treated yesterday along with a couch and reclining chair. The man that came was very efficient and did a very good job. There is only one carpet cleaning company I have called for 5 years and that is Zeroez because of the job they do on cleaning and the trust I can put in their employees while they are here.
Thanks for a job well done!
We have four big dogs and five (indoor/outdoor) cats. That's a lot of paws tracking in dirt. I vacuum regularly & clean up vomit & accidents right away. The recently cleaned spots showed how dirty the carpet had gotten. I thought of Zerorez, because they use no chemicals. Dave was great to work with. I live in Weiser and had two other friends who wanted their carpets cleaned also. He reduced the travel charge because they would be in the area. My friends and I were able to split the travel cost. John, the cleaning tech, was very pleasant & super nice. He was able to explain & answer all questions. He showed me a picture of my carpet when he was 1/2 way through. It was a little embarrassing, but boy could you tell a big difference! I am very happy & next year more of my friends want them to do theirs when they come over. I know I can make a day of it for them.
Very polite and efficient service tech. The carpet looks fantastic.Good job
I appreciated that the tech took the time to show me problem areas of my floor and how to stop the damage to the carpet. (Old owners had an office chair with no pad. He was very efficient and professional. He also offered a consoling pat to my dog who is not a fan of “vaccuums” I’m very glad my friend referred me to zerorez and I will also refer and use zerorez in the future. Thank you!
I forgot his name but your service man was very through and did a great job.
This was without doubt the best carpet cleaning I've ever had.
Nick did an awesome job and was a pleasure to have in our home.
I had a black filtration line down a couple walls of off white carpet, and he totally removed it. The carpet looks like new I will definitely call Zerorez for all my future carpet cleaning
Name removed
Your technician was great. He explained how everything worked and answered any questions I had.
I would recommend your company. Nice to hear your commercial on Mix 106.
I work for a newspaper in Weiser and don't know how far you advertise but there is a lack of good quality floor cleaners in the area.
I was very happy with the carpet cleaning and the tech that did the carpet cleaning (Dave).. He was very friendly and professional. Real nice guy and he did an excellent job on my carpet. I was thinking of tearing out my carpet and getting new but thanks to you I dont have to now.. Thanks Zerorez and Dave