- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jacob was great.
Easy to schedule,reliable service.
Great service and result with a friendly and informative tech that you sent. I would definitely use your outfit again.
Thanks!
First name removed
The service worker who helped us was very nice and thorough. He explained everything in detail and left us with no surprises. It was also very quick.
Knowledgeable carpet cleaner
Everything!
Great service & carpets feel sooo clean😊
It was great. They got here exactly when they said they would be. My sofa and carpets look fantastic!!
Titan was an amazing tech! Went above & beyond! Was able to get out some pesky stains that several other companies were unable to clean! Great service & value!
We have always had excellent result after having carpets and tile cleaned. Cory is the best friendly and always on time.
Friendly technicians, thorough cleaning of carpets and rug, and dried quickly with no residue!
May have savedbus having to replace the carpet.
Carpet and chairs looked great. Technician Titan was knowledgeable and personable.
You guys did a really good job!
Effectiveness and conscientiousness.
Great Service. Jacob was an excellent technician.
The technician that completed our services was super friendly and very helpful. Explained all the different options available for cleaning the carpets. Even had to run to get another compressor because his wasn’t working. Never complained. Just went and got another one and got it done. I’m sorry I cannot remember his name though. Hopefully you have a record of Saturdays cleaning and can identify him. He was the best
Excellent job cleaning carpets and stubborn pet stains. Always friendly, hardworking, and fast service.
Your efficiency and cleanliness plus the courteous and knowledgeable staff!!!
The young man that came did an excellent job. He was very polite and hard working. We appreciate the good job that he did for us. Thank you again.
Rug doesn’t look much better than before the treatment. I don’t think an area of my room wasn’t treated since I could still see my vacuum marks. Disappointing
No chemicals, great customer service!
Tech did a great job. The carpets look good and it dried quickly.
good people —good product
Amazing service. Professional, effective and thoughtful!
Cleaned our carpets and rug. They look amazing! Thank you.
Excellent service technician, excellent result,
The technician was very friendly and for the most part the carpet was well done. But, there are two spots in my entryway that are a result of the cleaning. Admittedly my carpets are very old. One of the reasons I use Zerorez is because don’t use a lot of water. The spots are familiar to me. If someone stands on or puts equipment on an area of my carpet, the underneath stuff comes to the surface.
Also and most disappointing. This is the first time I have had you do a shower area. I see no difference which given the $175 price is not acceptable. I believe I deserve at least a 75% refund of the $175.00.
I would like to give a stellar review. Your employees show up on time. They are very informative about their product, what to expect from their services, other services that they off. They take the time to answer all questions. These guys are professional and very pleasant to have in your home. I am very happy with my furniture and carpets. We will definitely have them back.
Scheduling my carpet cleaning with ZeroRez was so easy to do online. I also appreciated receiving an estimate on the services I was scheduling. The technician arrived on time and did a great job on our carpet. He was thorough and efficient! Our family loves our fresh and clean carpets and we enjoyed the friendly and easy experience we had from start to finish.