- Phone: 208-383-1000
based on 11708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, good explainers, good responses to questions, speedy, polite - thank you!
First off the tech was great and very professional educated us and explained everything. This low ranking does not include our interaction with him. It comes down to the price and results. I was surprised that carpet cleaning did not include stain removal or the attempt to and then the price to try and remove the stain was a lot. Based on that I would not recommend Zerorez as the first option.
Showed up on time, was professional, listened to our needs and did a great job.
Always consistently great carpet cleaning! Professional and friendly techs.
The process was not satisfactory.
Ben is a great employee and he did his very best with the tools he had to work with.
Fast, thorough, and quick dry tome. Plus they give refills on stain remover product. Very professional.
I love the quality of care you offer. After 8 years with my carpet it was looking less than beautiful but after your cleaning it has restored to a decent look. It’s a lighter carpet so it shows dirt. Zerorez’s knows how to care for carpeting and the guys dedicated their time to giving me their best service. I have never been this pleased with my carpet cleaners from even your company. These guys worked hard for two hours. Thank you.
When I told the scheduler I had synthetic rugs I should have been told there was no real positive outcome with synthetic rugs. The technician spent most of his time telling me all the reasons not to do my rugs. So I said never mind then he said I can go ahead and do the living room rug. In retrospect, I wish I’ve just sent him on his way.
I have enjoyed Zerorez for years. My carpets always look great when they are finished and the carpets dry very quickly. I recommend them to anyone I hear wanting their carpets cleaned. They provide a great service
Quality service! Just wow!
The results are good.
Personalized service. Technicians knowledgeable.
I've used every type of carpet cleaning service and or equipment over the years doing apartment turnovers. The zeroez system is the best for getting the drying process started and not leaving your carpets with that crunchy feeling when it's dry
This is the first time I have used Zerorez as two of my friends have used it and liked it. The two young men who cleaned the carpets were very helpful and thorough. They did a good. I would use the service again.
My original bid included the stair landing and it wasn’t done. Plus, the quality of your cleaning seems to have gone down hill since the first time your served us
Dependable Service
The service is great.
Very efficient, great job
Courteous service. Made sure I was satisfied with work performed. No residual odor.
We thought the technician did an excellent job, and our carpet/furniture look beautiful.
Workers are very curtious and wear booties. My carpets look great when they are done
I did not care for the back door sales tactics. Some carpet areas not as clean as expected. The cost is expensive enough without adding on extra charges for stain removal. Disappointing.
My carpet looks really clean! The technician (Mike) was friendly, and thoroughly explained the process, including the benefit of adding the fiber protection. This is the second time Zerorez has serviced our home, and both times have been exceptional experiences!
They are able to clean the impossible.
Carpet was not cleaned correctly around edges of walls and doors, not impressed with the job that was done.
Service was great, the tech very knowledgeable and friendly.
Picked up my rug soon after I called and the rep was respectful and knowledgeable. Haven,t got the rug back yet but he did say it would take about 3 weeks.
Great customer service and carpets turned out really nice
Technician did a great job: Explained the process, went right to work, carpet looked great.

Great team and they did an amazing job our carpets look great! Can’t wait to have them back for some additional rooms!