Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 16, 2024 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

Jacob did a wonderful job! He was very thorough, courteous, well organized. I'm pleased and would happily recommend his zerorez service to anyone!

Report a concern   January 16, 2024 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

Always professional, informative, and quality work!

Report a concern   January 16, 2024 — Rated 10 out of 10 by Suzanne Shipley Zerorez Boise
What do you like about our products and services?

Friendly, courteous, good results, and no surprises!

Report a concern   January 14, 2024 — Rated 10 out of 10 by Hector Hernandez Zerorez Boise
What do you like about our products and services?

Tech was very informative. The job was done very well. Looks sharp!

Report a concern   January 13, 2024 — Rated 10 out of 10 by Hector Hernandez Zerorez Boise
What do you like about our products and services?

Carpet very clean and soft. No crunch feeling! The tech was awesome!

Report a concern   January 13, 2024 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

quick - no obnoxious smell - friendly service - dries fast

Report a concern   January 12, 2024 — Rated 10 out of 10 by Peter Sumner Zerorez Boise
What do you like about our products and services?

Joshua did a great job in our home. Very impressed with his professionalism. I'll use him and recommend him in the future for sure.

Report a concern   January 11, 2024 — Rated 10 out of 10 by John Blaisdell Zerorez Boise
What do you like about our products and services?

Great job easy to contact especially over the Internet and easy to send set up appointment

Report a concern   January 10, 2024 — Rated 9 out of 10 by Liam Spencer Zerorez Boise
What do you like about our products and services?

Easy to a schedule
Good cleaning

Report a concern   January 10, 2024 — Rated 10 out of 10 by A.R. Zerorez Boise
What do you like about our products and services?

communication

Report a concern   January 10, 2024 — Rated 10 out of 10 by Jana Becerra Zerorez Boise
What do you like about our products and services?

Furniture and carpets look and smell exceptionally fresh, clean. Technician (Victor) provided excellent customer service, was friendly and timely and did a thorough job.

We have used Zerorez in the past and will do so in the future, as well.

Report a concern   January 10, 2024 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

No soggy carpets and long drying time.

Report a concern   January 6, 2024 — Rated 10 out of 10 by Monty Wynn Zerorez Boise
What do you like about our products and services?

The technician Austin, he was thorough, very polite and knew his job. The cleaning was quick and outstanding

Report a concern   January 5, 2024 — Rated 10 out of 10 by Chris Arnoldussen Zerorez Boise
What do you like about our products and services?

I’m surprised by how well the cleaning worked

Report a concern   January 5, 2024 — Rated 3 out of 10 by C.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I used zerorez before and was very happy. This time I was busy packing and I didn’t observe the cleaner but when he left, he never went into corners or moved lightweight objects. Then, when I vacuumed the next day, I picked up a bag full of dirt. I don’t know if he vacuumed first. Pretty sloppy job, but I didn’t have time to call him back because I shad an open house scheduled.

Report a concern   January 4, 2024 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Matt was friendly and very helpful. He did a great job. Our carpet was horribly filthy and now it looks like it did when it was new. Thank you.

Report a concern   January 4, 2024 — Rated 10 out of 10 by M.D. Zerorez Boise
What do you like about our products and services?

Excellent work, knowledgeable, and efficient.

Report a concern   January 3, 2024 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Kegan did a great job.

Report a concern   January 3, 2024 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

My floors are super clean without the chemicals and sticky feeling

Report a concern   January 3, 2024 — Rated 8 out of 10 by N.F. Zerorez Boise
What could we do to improve?

Service was fine. Just had more personable technicians at past visits.

Report a concern   December 30, 2023 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Friendly, professional, knowledgeable and timely. Carpets are always spotless with no chemical smells and drys quickly!

Report a concern   December 30, 2023 — Rated 10 out of 10 by Victoria Lauritsen Zerorez Boise
What do you like about our products and services?

Great price with promotion, quality work and kind staff.

Report a concern   December 30, 2023 — Rated 7 out of 10 by M.J. Zerorez Boise
What could we do to improve?

Text billing did not work. Your representative completed my payment on his phone. I have not received my receipt.

Report a concern   December 28, 2023 — Rated 10 out of 10 by Ken Fisher Zerorez Boise
What do you like about our products and services?

Very professional and on time!

Report a concern   December 21, 2023 — Rated 10 out of 10 by Gail Singh Zerorez Boise
What do you like about our products and services?

Friendly cleaner, Love how clean my carpets look and how quickly it dries.

Report a concern   December 20, 2023 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

The tech did a great job and was very informative

Report a concern   December 20, 2023 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Service was fast and the tech was professional and polite, didn't try to oversale their products I will definitely have them back

Report a concern   December 17, 2023 — Rated 10 out of 10 by Karen Evers Zerorez Boise
What do you like about our products and services?

I have found Zerorez to be the BEST carpet cleaning company I've ever used in my life. It's the
special empowered water and process they use to clean your carpets, etc. The reasons I will always utilize Zerorez are: 1) Your carpets are consistently cleaner than other companies render; 2) they stand behind their guarantee of satisfaction - or they will redo your carpet cleaning until you are satisfied; 3) they willfully accommodate my day/time of day time frame requests for carpet cleaning; 4) their technicians are very well trained, professional, and caring; 5) they often run specials to save customers money on the project they need to have done; and 6) I can request the technician I want to clean my carpets (techs that I like, who have cleaned my carpets before. I have had Zerorez clean my couch upholstery; and I know that they also clean grout, tiles, and all kinds of floors. This company is committed to customer service, bar none.

Report a concern   December 16, 2023 — Rated 9 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

Great knowledgeable technicians. Excellent process. Clean carpets.

Report a concern   December 16, 2023 — Rated 10 out of 10 by Karie Ann McCleary Zerorez Boise
What do you like about our products and services?

Prompt and professional.


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