- Phone: 208-383-1000
based on 11785 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the first time I have used Zerorez as two of my friends have used it and liked it. The two young men who cleaned the carpets were very helpful and thorough. They did a good. I would use the service again.
My original bid included the stair landing and it wasn’t done. Plus, the quality of your cleaning seems to have gone down hill since the first time your served us
Dependable Service
The service is great.
Very efficient, great job
Courteous service. Made sure I was satisfied with work performed. No residual odor.
We thought the technician did an excellent job, and our carpet/furniture look beautiful.
Workers are very curtious and wear booties. My carpets look great when they are done
I did not care for the back door sales tactics. Some carpet areas not as clean as expected. The cost is expensive enough without adding on extra charges for stain removal. Disappointing.
My carpet looks really clean! The technician (Mike) was friendly, and thoroughly explained the process, including the benefit of adding the fiber protection. This is the second time Zerorez has serviced our home, and both times have been exceptional experiences!
They are able to clean the impossible.
Carpet was not cleaned correctly around edges of walls and doors, not impressed with the job that was done.
Service was great, the tech very knowledgeable and friendly.
Picked up my rug soon after I called and the rep was respectful and knowledgeable. Haven,t got the rug back yet but he did say it would take about 3 weeks.
Great customer service and carpets turned out really nice
Technician did a great job: Explained the process, went right to work, carpet looked great.
Through cleaning. Techs are polite and helpful.
Great clean with reliable and knowledgeable staff!
Your technicians are always friendly and attentive to any questions or concerns.
PLEASE don't laminate your "Successful aftercare tips" card. It's unnecessary and then the paper cannot be recycled. The plastic ends up in the landfill and it's a process and cost that you don't need to incur for great service!
Thank you,
First name removed
Jonathan was very helpful and thorough. It was a pleasure working with him.
Everything is perfect. If anyone asked I would say you’re the best. But not many in our 55 and older community have their carpets cleaned often.
Punctual, clean. Informative
Very professional and thorough service
Tech was friendly, an arrive when expected.
The process, products, and polarized water are the safest, non-toxic option for carpet cleaning in our home. And that is a huge plus for us!
As the name says there is no soap residue to attract dirt in your carpet.
My carpets are clean and not soggy wet!
everything was done with the upmost care he even put guards on the corners of my walls to protect the paint the man was polite and knew what he was doing, and my carpets were completely dry the next morning ready for my new furniture I can't say enough about how professional he was.
Carpet cleaning was very well done, looks 10x better that before, almost brand new!
I've used every type of carpet cleaning service and or equipment over the years doing apartment turnovers. The zeroez system is the best for getting the drying process started and not leaving your carpets with that crunchy feeling when it's dry