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Our carpet is only 6 years old. We have no pets and it is just the two of us. We do not wear our street shoes in the house. The carpet didn't look any different after the cleaning than before we had it cleaned. The last time we got the carpet cleaned we used Zerorez and they left the fans on the carpet until the following day then came back to get them. We were disappointed they didn't do it this time. The technician wasn't very professional. He was scheduled for 8:30 and called us at 8:34 and said he needed to stop for coffee and would get there by 9:00 to 9:15 at the latest. He was friendly and did wear his booties but he was so into his podcast he was listening to he was laughing out loud. It just didn't appear he had his mind on his job. We've already decided the next time we need our carpets cleaned we are going to get all wood floors instead. We just feel like it was a waste of money because it doesn't look any better than before.
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