Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11710 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 27, 2018 — Rated 9 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

Thorough

Report a concern   November 27, 2018 — Rated 10 out of 10 by Randy Brower Zerorez Boise
What do you like about our products and services?

Fast, great job. Smells so clean when done!

Report a concern   November 27, 2018 — Rated 10 out of 10 by Marya Price Zerorez Boise
What do you like about our products and services?

Fast, friendly, and cost effective!! My husband and I have always rented the DIY carpet cleaners from the local grocery store but this time we opted to have a professional come take care of it and boy are we glad we did. Once you rent the machine, purchase the pretreater, pet stain remover, and soaps you have spent the exact same amount of money as just having a pro come out BUT YOU STILL HAVE 4 HOURS WORTH OF WORK TO DO.

I will NEVER rent the grocery store DIY machine again. The gentleman who showed up at our home was extremely pleasant and knowledgeable, the work was done in less than half the time it normally would have taken me and my carpets are cleaner than they have ever been. Very happy customer!!

Response from Zerorez Boise:

Thank you for your review! I love your comments! It is true, that often it is the same cost to rent the grocery store machines, and the detergents, and your own labor, as it is to have us come out and clean for you.

We are thrilled you had such a good experience, thank you for sharing!

Report a concern   November 26, 2018 — Rated 9 out of 10 by Clint Stevens Zerorez Boise
What do you like about our products and services?

Very professional fast friendly quick drying clean

Report a concern   November 26, 2018 — Rated 10 out of 10 by Helen & Richard Wright Zerorez Boise
What do you like about our products and services?

You returned to take out stains the first man did not know how to remove./ Thank you.

Report a concern   November 26, 2018 — Rated 10 out of 10 by Christina Zamora Zerorez Boise
What do you like about our products and services?

Fast and efficient. He was knowledgeable and I will be using them again next year.

Report a concern   November 26, 2018 — Rated 8 out of 10 by A.H. Zerorez Boise
What could we do to improve?

Zack was professional and completed the job in a timely manner.

Report a concern   November 24, 2018 — Rated 6 out of 10 by L.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Edan did a good job...BUT I had requested Sean for a reason ..(which was not that
I just liked him)...I was cleaning the carpets at my residence as they had been laid /were the same and used the length of time as my rental you had just cleaned...There is a dispute with the renter on his deposit...With the comparison of the two jobs..It would have been evident that the renters had abused them,

I hear your last minuite message left on my cell that Sean called in sick...and I understand that...But I did not get the results/information for this special circumstance.

0nce your house is turned upside down for cleaning you really cant wait until Monday .
Name removed

Report a concern   November 24, 2018 — Rated 10 out of 10 by W.S. Zerorez Boise
What do you like about our products and services?

Carpets look great

Report a concern   November 23, 2018 — Rated 10 out of 10 by B.E. Zerorez Boise
What do you like about our products and services?

Dried quickly and looks great!

Report a concern   November 23, 2018 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

Your employee did a great job and was very professional.

Report a concern   November 23, 2018 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

On time and polite.

Report a concern   November 23, 2018 — Rated 10 out of 10 by B.A. Zerorez Boise
What do you like about our products and services?

Price was a little high. I’ll know if the value is there after I can tell if the spots come back in a few months.

Employees were very respectful and careful not to damage the walls or furniture. They were also early which was very nice.

Report a concern   November 23, 2018 — Rated 10 out of 10 by K.A. Zerorez Boise
What do you like about our products and services?

On time, great product and very clean carpets. They deliver what is promised.

Report a concern   November 22, 2018 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

On time
Thorough
Thoughtful asking for anything else needed before departure
Removed 15 year old dirt path

Report a concern   November 22, 2018 — Rated 10 out of 10 by J.K. Zerorez Boise
What do you like about our products and services?

On time! Friendly! Communicative on our problem areas and possible solutions and implications. We will recommend Zerorez.

Report a concern   November 22, 2018 — Rated 10 out of 10 by S.A.P. Zerorez Boise
What do you like about our products and services?

Tech was extremely professional, on time and did a wonderful job.

Report a concern   November 21, 2018 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

The results

Report a concern   November 21, 2018 — Rated 10 out of 10 by Dennis Weipert Zerorez Boise
What do you like about our products and services?

Dave Ford did a wonderful job on my unsightly rugs. He worked hard, was very courteous and the rugs look terrific! Kudos to Dave and to Zerorez!

Report a concern   November 21, 2018 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

Great job in cleaning our vents. The employee was friendIy and professional.

Report a concern   November 21, 2018 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

It was easy to schedule.

Report a concern   November 21, 2018 — Rated 9 out of 10 by A.K. Zerorez Boise
What do you like about our products and services?

The service technician was friendly and professional. He did a great job. I just think the service was overpriced for the area I had cleaned.

Report a concern   November 20, 2018 — Rated 10 out of 10 by John Ferronato Zerorez Boise
What do you like about our products and services?

Good job, good people.

Report a concern   November 20, 2018 — Rated 10 out of 10 by N.W. Zerorez Boise
What do you like about our products and services?

Easy to work with. On time. No long wait.

Report a concern   November 20, 2018 — Rated 10 out of 10 by M.G. Zerorez Boise
What do you like about our products and services?

Austin was very hardworking, nice and friendly, and really focused on doing his best work. Overall I thought the quality of work turned out great.

Report a concern   November 20, 2018 — Rated 10 out of 10 by Alex and Amber Balderas Zerorez Boise
What do you like about our products and services?

Awesome

Report a concern   November 20, 2018 — Rated 10 out of 10 by Sharon Rogers Zerorez Boise
What do you like about our products and services?

Prompt courteous professional and did a very good job I'm very happy with the results thank you

Report a concern   November 20, 2018 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

The Sanitizer for my sofa made my sofas smell so fresh and clean! David cleaned them in no time! He was respectful, friendly, and knew what he was doing! I highly recommend Zerorez!

Report a concern   November 19, 2018 — Rated 10 out of 10 by Jacque Graven Zerorez Boise
What do you like about our products and services?

Our tech was very courteous and prompt to quote us exactly what our charges were going to be for the service. He was also quick. His estimated time to complete our service was right on target. He's a great representative for your company. Our carpet looks fantastic.

Larry Polowski
365 E. Brookhollow Drive
Boise, Idaho 83706

Report a concern   November 18, 2018 — Rated 10 out of 10 by Alan Toncray Zerorez Boise
What do you like about our products and services?

We had heard about Zerorez for many years from Paul J on 670 KBOI,. and finally had a chance to be able to experience it,..and it was worth the wait. Zach was and is very professional, and did a fantastic job.
My advice,....if you need a carpet cleaned,..there is only one place to call,..and that is Zerorez,..thanks again,....


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