Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 4, 2018 — Rated 10 out of 10 by Troy Lambert Zerorez Boise
What do you like about our products and services?

Very efficient, on time-even early--and professional and helpful.

Report a concern   October 4, 2018 — Rated 10 out of 10 by H.L. Zerorez Boise
What do you like about our products and services?

You can usually get a tech to come clean on short notice. Eric did a great job on our carpet this past Wednesday. Many thanks! I continue to recommend Zerorez to my friends.

Report a concern   October 4, 2018 — Rated 10 out of 10 by L.A.J.M. Zerorez Boise
What do you like about our products and services?

I like the prompt service and the good results.

Report a concern   October 4, 2018 — Rated 10 out of 10 by H.B. Zerorez Boise
What do you like about our products and services?

The knowledge of the representative thank you Sebastian for doing a great job. My carpets look and feel brand new again

Report a concern   October 3, 2018 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

Loved Eric. He was friendly, professional and worked very hard. I like the fact that no soap is used and no fragrance.

Report a concern   October 3, 2018 — Rated 10 out of 10 by E.R. Zerorez Boise
What do you like about our products and services?

The technician was very friendly and helpful, and listened to my needs for my carpet cleaning. he was patient with any questions I had since it was my first time having my carpets professionally done. He was very thorough and worked diligently on the job. as long as this technician is still there, I think I'll be using Zerorez for all my carpet cleaning needs in the future.

Report a concern   October 3, 2018 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

No chemicals or soaps

Report a concern   October 3, 2018 — Rated 4 out of 10 by D.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Parts of my carpet are hard and crusty for some reason after the cleaning

Response from Zerorez Boise:

Thank you for taking the time to fill out our survey. We would be very happy to come back out and take care of your carpets. We have tried to reach out to you to get this set up. Please give our office a call at 208-383-1000, so we can help make your carpets soft again.

Report a concern   October 2, 2018 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Very good quality work done quickly and with friendly answers to questions.

Report a concern   October 2, 2018 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

The technician was very friendly and knowledgeable. Service was performed professionally and fast. One pet stain is now history! I Will definitely use Zerores again. Great job.

Report a concern   October 2, 2018 — Rated 10 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

Efficient service and cleaned surface repels dirt.

Report a concern   October 2, 2018 — Rated 10 out of 10 by K.D. Zerorez Boise
What do you like about our products and services?

Technicians are polite and thorough. They make sure my needs are met. I like that there is no residue and that carpets don't take as long to dry. Carpets look new when the cleaning is done.

Report a concern   October 2, 2018 — Rated 10 out of 10 by Sandra Augsburger Zerorez Boise
What do you like about our products and services?

I love that you don't use harsh chemicals. You are so friendly and you go the extra mile to do a great job!

Report a concern   October 1, 2018 — Rated 10 out of 10 by Renee Ramirez Zerorez Boise
What do you like about our products and services?

Very professional and courteous and they did a great job.

Report a concern   October 1, 2018 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Zak did a great job!! My mom will be using zerorez as well!

Report a concern   October 1, 2018 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Did quality work and addressed and answered all of my questions.

Report a concern   September 30, 2018 — Rated 10 out of 10 by Ron Boge Zerorez Boise
What do you like about our products and services?

The tech was very efficient and a pleasure to have in my home

Report a concern   September 30, 2018 — Rated 10 out of 10 by Mike Koch Zerorez Boise
What do you like about our products and services?

The carpets look great. They dried quickly, and did not leave a smell. The representative asked me what I wanted and did exactly that. Very courteous and professional. In and out quickly and a fair price. I will recommend this service to others.

Report a concern   September 30, 2018 — Rated 10 out of 10 by Robert Harrison Zerorez Boise
What do you like about our products and services?

good job

Report a concern   September 30, 2018 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Tyler was prompt, personable, and efficiently did the job. He explained the cleaning process and answered my questions. The carpet looks great.

Report a concern   September 30, 2018 — Rated 10 out of 10 by J.E. Zerorez Boise
What do you like about our products and services?

Cleaned carpet well and were professional and helpful.

Report a concern   September 29, 2018 — Rated 10 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

Timely technician. Polite, knowledgeable, and considerate. Cleaning was awesome and dried very quickly.

Report a concern   September 29, 2018 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

The service outstanding! Kyle was on time,fast and efficient!
My carpets look new again!

Report a concern   September 29, 2018 — Rated 10 out of 10 by Mike Killary Zerorez Boise
What do you like about our products and services?

Service was quick friendly and professional.

Report a concern   September 28, 2018 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

My floors look wonderful and I don't have to worry about our fur baby being on the carpet and having any reactions to what's on itQ

Report a concern   September 28, 2018 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

I can't yet speak to the quality of the cleaning process. Sebastian just picked up my area rugs on Wednesday. This review is regarding Sebastian's professionalism and thoroughness. He did an excellent job of informing me of the cleaning process and my cost options.

Report a concern   September 28, 2018 — Rated 10 out of 10 by Laurie Hobbs Zerorez Boise
What do you like about our products and services?

Fantastic Service! Great results. We use every year!

Report a concern   September 28, 2018 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

The representative that came to do the cleaning was extremely nice very professional and thorough. While I suspect the cleaning was done as it should have been even with the additional pet treatment, it is unfortunate that it appears to have not worked, The room still smells like dog urine.

Report a concern   September 27, 2018 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Friendly person who cleaned carpets, explained things, good job.

Report a concern   September 27, 2018 — Rated 8 out of 10 by L.W.K. Zerorez Boise
What could we do to improve?

Lower the price a little? I thought I was getting a $87 dollar special and it ended up being $362.


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