- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez has always been my go to for carpet cleaning. My carpets always are clean with no residue left over. Technicians are always professional and knowledgeable. Thank you Zerorez!
Aidan was terrific - I had a lot of questions about the pet stains from ‘accidents’ in several of the rooms. Aidan answered each of them prior to agreement to treat and his advice turned out to be credible. The carpets turned out wonderfully. The pet odor is gone. The carpets look like new. Thank you to the team.
There is no residue
Helpful, efficient, professional service with results. Our carpets dried quickly and they wonderful.
Thank you, our carpets look great, no complaints. Zach, I think his name was did great job.
tech was friendly and called to see if he could show up before our scheduled time
Sebastian was the best Zerorez employee we have ever had in our home
Zach was great! He was super knowledgeable and I would 100% request for him the next time we have our carpets cleaned!
No residue
David did a wonderful job. He arrived earlier than anticipated which worked better for my schedule. He was quick but efficient and I loved the results. Thank you, David and all of the folks at Zeroerez.
The fact that the carpet dried in a resonable ant of time whereas some take a lot longer. Great job
My husband and I were both very impressed with your employee, Larry, who came out to clean our carpets. He did an outstanding job, and our carpets look wonderful. Thank YOU!
Very professional
Friendly informative staff
Even though I was not satisfied with my cleaning, Zerorez is sending someone out to redo it at no further charge. I am happy that they take my satisfaction seriously and I will use them from now on.
The highest regard for customer satisfaction.
responsive
Product does an excellent job of cleaning , leaving carpet pure with no residue. Technician was very professional, arriving on time and extremely careful not to damage anything. Very well done.
Austin was on time, which is important to me. He was friendly but got right to work. He did a thorough job, asking if there were any trouble spots or anything else I wanted him to do. He was careful, very clean and overall, I was very pleasant and satisfied with his work. I think you have a very wonderful employee there!
I love how clean your carpets get. I also like that they dry quickly. Also, this company seems to be well organized & run efficiently.
Still have pet odors coming from the room we just had done.
Larry was great! He was courteous and knowledgeable. He explained everything well and worked in a timely manner.
The representative did an excellent job of explaining everything and did an excellent job with the cleaning.
Great product and the person who came and did the cleaning was super friendly, was very honest with me about what I needed and didn’t need for my carpet treatment which I hugely appreciate and he did an amazing job, my carpet looks brand new!!! Thank you!!!!
No residue. Eco-clean
The best carpet cleaning I have used.
Your technician was very knowledgeable and explained everything to us. He was efficient and did a fantastic job. My old carpet looks darn near new. No crunchies!!!
I was quoted a price range when scheduling my appt. that was nowhere near the actual cost.
How professional and knowledgeable your team is.
The carpets smelled clean.
Capet looks amazing and new again!

Quality of service, availability, prompt, friendly