- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You're people do a good job.
Very pleased with the results of our carpet cleaning. The technician was professional and courteous, even applying corner protectors to avoid chipping the walls and woodwork. I have already recommended Zerorez to my adult children.
Customer service was great and they were quick and to the point. Got the stains out easily and odor was removed with a simple topical treatment. Highly recommended!
No odor left.
Nice employees
Professional and friendly service!
Results were outstanding!
I will use Zerorez for all my carpet cleaning needs!
The professional behavior of the employees and their attention to detail. They have been incredibly polite.
I like the detergent free cleaning. Our carpets look great and feel soft. No chemical smell. Our technician was friendly and gave us helpful information about the process. An excellent experience overall.
The two guys that came to clean my carpet did a fantastic job. I'm very pleased with results.
They did a very good job and were courteous and didn't waste time.
I appreciate the fact that no harsh chemicals are used.
It was awesome! He showed up on time and did a walk through for discussion prior to starting. The discussion allowed us to both be on the same page about what was to be expected with the cleaning. The carpet looks great and I would definatley call them again!
I like that there isn't any chemical smell and the carpet doesn't feel crunchy or sticky. I appreciated that the young man, Larry?, Was very respectful and kept us informed while working.
The technician was very nice and worked very hard. I like the fact that they do not use chemicals in their cleaning solution. My carpets look like new again. I would recommend them to everyone, and have done so in the past.
I am so happy with how clean my carpet is! The Zerorez person was prompt and very professional. He did an excellent job and I highly recommend them!
Prompt scheduling, thorough but efficient. Carpets are so clean and stay clean longer.
Extra Attention from the Carpet Cleaners to Spots and Rooms before Starting to Clean
Exact Quote on Price before Cleaning the Carpets
Pointing out any problem areas as they cleaned
Wore Booties and were careful of wood floors
Moved some heavy furniture to clean under or around
Put Blocks under Antique heavy table and rocking chair
Most Polite and Efficient
The Carpet areas dried within 4-5 hours and our family was able was able to move furniture back by evening for us (8 hours)
THANK YOU ZEROREZ ..... Looking forward to having our 5 Royal Carpets Back Soon!!
Professional employees, no chemicals, soft, clean carpet after cleaning.
There was no discernable odors, the carpets got clean (even the pet spots) and dried in short order.
Clean and dry. Hard-working service person. Conscientious.
David did an excellent job. Fair price, on time, work done as requested, even on a Labor Day holiday! Our old carpet looks brand new, high traffic area dirt is gone, looks fresh and clean.
Rick did an awesome job and the carpets look great.
Thank you, First name removed & Jack Last name removed
Great service. Loved coming home to a fresh house.
On time, courteous, professional, expert=EXPERT, thorough
No bad smells, fast and courteous.
Experienced, polite technicians who are willing to go over areas a second time just to make sure we are satisfied.
5-Star for Excellence in service, professional attitude & manners, from office staff, Kenna, to technicians, Sean & Charlie, high quality work done in timely manner. Truly employees reflect reputation & pride of ownership of Zerorez Carpet Cleaning Services Boise. Thank you!
Eric did such a great job! Was very thorough, and professional he went above and beyond to take care of my furniture.
Thank you again
The smell of the cleaning product was not overwhelming. The look and condition of the carpets after the cleaning was amazing, considering the age of the carpet.
Great customer service and super job!!

Representative not only arrived on time, but was early.
He was friendly and informative.
He did a very good job of cleaning our rugs.