- Phone: 208-383-1000
10978 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service and results. Thanks.
Friendly and professional. Zach did a great job. My carpet is clean and chemical free. Thanks Zerorez!
The work was done professionally and the gentleman that cleaned the furniture and friendly and informative.
Carpets were dry within 2 hours and furniture could be replaced
I was very pleased with the results and the technician. Everyone commented on how great my carpets looked and how soft they were. I am very sensitive to chemicals, so I was thankful for this option. The technician took his time and was very efficient.
The service is awesome. Your techs are polite and helpful. Thanks to Zach our experience was great. Highly recommended.
Price was competitive. Service person was on time, would have been early if i had been available. Service person was professional and personable.
No chemicals, carpet is so soft after the cleaning.
Safe for children and pets. Dried quickly. Friendly service.
Professional and job done well
Techs were friendly and communicated with me throughout the process. Great job!!!
Very happy with the whole process
Prompt friendly excellent service!
David did a wonderful job!
Sandy
Pricing and it works
Extremely thorough on time and friendly
Like how the carpet feels
Nice guy cleaned our carpets.
He was polite, professional, and productive.
The house looked great!
I was not impressed with the actual cleaning done. I appreciated the courteousness, the promptness, and the easy online scheduling. But when all was said and done, my loveseat didn't look cleaner than when they started. It seemed like the job was rushed. Disappointed because the customer service and scheduling was really great.
Outstanding. The Techs that were here explained everything and answered all my questions. The cleaning was outstanding. We had stains in our carpet that have been professionally cleaned in the past and the stains would not come out, but with your service the stains are gone.
The rug tech was very efficient explaining the system and going over the price with me, etc. He did a thorough job and was friendly too. The cleaning system did clean the rugs pretty well considering how dirty they were. This was done before we moved in to this new house. He also cleaned the stairs twice as they were so dirty. I did think calling the master closet a room was a bit far fetched so he agreed not to charge me another $30 dollars for it. All in all a good experience.
You did not charge us what was quoted. You broke a solar decoration in the yard and never said anything. My mom watched you break it and then pick it up and place it back like you didn't do it. That is dishonest and you thought no one was looking. Lack of integrity in your employees will spell death for this business.
Technician were on time, got right to work and they finished in a timely manner.
Staff was very friendly and professional. Very efficient and helpful. My carpet looks great and does not smell like chemicals which I was very happy about!
The Zerorez team was able to promptly provide carpet cleaning services in a pinch and the did a fantastic job.
Pleasant appointment person and Shawn, the person that cleaned carpet and chairs. Did a good job in good time. Like that it's not wet for a couple of days.
When compared to my previous carpet cleaner, your price was considerable more and I do not believe the carpet is as clean. Sorry..
Both times your staff have been extremely professional and polite. They do a great job and the no soap process is the best.
This company uses a special type of water and I use as few toxic chemicals in my home as possible
The technicians are friendly and do a great job explaining what they are doing.
Your technician was courteous and prompt, however after he left I saw that the leading edges of the steps could have been cleaner. I would still use your services again.
Courtesy; thoroughness — Good job!