Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 17, 2018 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Courtesy; thoroughness — Good job!

Report a concern   June 16, 2018 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

Good service and results. Thanks.

Report a concern   June 16, 2018 — Rated 10 out of 10 by Paula land Zerorez Boise
What do you like about our products and services?

Friendly and professional. Zach did a great job. My carpet is clean and chemical free. Thanks Zerorez!

Report a concern   June 16, 2018 — Rated 10 out of 10 by Richard Croft Zerorez Boise
What do you like about our products and services?

The work was done professionally and the gentleman that cleaned the furniture and friendly and informative.

Report a concern   June 16, 2018 — Rated 10 out of 10 by B.R. Zerorez Boise
What do you like about our products and services?

Carpets were dry within 2 hours and furniture could be replaced

Report a concern   June 16, 2018 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

I was very pleased with the results and the technician. Everyone commented on how great my carpets looked and how soft they were. I am very sensitive to chemicals, so I was thankful for this option. The technician took his time and was very efficient.

Report a concern   June 15, 2018 — Rated 10 out of 10 by Sue Megran Zerorez Boise
What do you like about our products and services?

The service is awesome. Your techs are polite and helpful. Thanks to Zach our experience was great. Highly recommended.

Report a concern   June 15, 2018 — Rated 10 out of 10 by D.A. Zerorez Boise
What do you like about our products and services?

Price was competitive. Service person was on time, would have been early if i had been available. Service person was professional and personable.

Report a concern   June 14, 2018 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

No chemicals, carpet is so soft after the cleaning.

Report a concern   June 14, 2018 — Rated 10 out of 10 by J.F. Zerorez Boise
What do you like about our products and services?

Safe for children and pets. Dried quickly. Friendly service.

Report a concern   June 13, 2018 — Rated 10 out of 10 by D.T. Zerorez Boise
What do you like about our products and services?

Professional and job done well

Report a concern   June 13, 2018 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

Techs were friendly and communicated with me throughout the process. Great job!!!

Report a concern   June 13, 2018 — Rated 10 out of 10 by Sandy Thorp Zerorez Boise
What do you like about our products and services?

Very happy with the whole process
Prompt friendly excellent service!
David did a wonderful job!
Sandy

Report a concern   June 12, 2018 — Rated 10 out of 10 by P.J.S. Zerorez Boise
What do you like about our products and services?

Pricing and it works

Report a concern   June 12, 2018 — Rated 10 out of 10 by Frank Mansuetto Zerorez Boise
What do you like about our products and services?

Extremely thorough on time and friendly

Report a concern   June 12, 2018 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Like how the carpet feels

Report a concern   June 12, 2018 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Nice guy cleaned our carpets.
He was polite, professional, and productive.

Report a concern   June 12, 2018 — Rated 10 out of 10 by A.Z. Zerorez Boise
What do you like about our products and services?

The house looked great!

Report a concern   June 12, 2018 — Rated 2 out of 10 by A.E. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I was not impressed with the actual cleaning done. I appreciated the courteousness, the promptness, and the easy online scheduling. But when all was said and done, my loveseat didn't look cleaner than when they started. It seemed like the job was rushed. Disappointed because the customer service and scheduling was really great.

Report a concern   June 12, 2018 — Rated 10 out of 10 by Scott Rairigh Zerorez Boise
What do you like about our products and services?

Outstanding. The Techs that were here explained everything and answered all my questions. The cleaning was outstanding. We had stains in our carpet that have been professionally cleaned in the past and the stains would not come out, but with your service the stains are gone.

Report a concern   June 11, 2018 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

The rug tech was very efficient explaining the system and going over the price with me, etc. He did a thorough job and was friendly too. The cleaning system did clean the rugs pretty well considering how dirty they were. This was done before we moved in to this new house. He also cleaned the stairs twice as they were so dirty. I did think calling the master closet a room was a bit far fetched so he agreed not to charge me another $30 dollars for it. All in all a good experience.

Report a concern   June 11, 2018 — Rated 0 out of 10 by J.A.T.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

You did not charge us what was quoted. You broke a solar decoration in the yard and never said anything. My mom watched you break it and then pick it up and place it back like you didn't do it. That is dishonest and you thought no one was looking. Lack of integrity in your employees will spell death for this business.

Report a concern   June 11, 2018 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

Technician were on time, got right to work and they finished in a timely manner.

Report a concern   June 11, 2018 — Rated 10 out of 10 by H.W. Zerorez Boise
What do you like about our products and services?

Staff was very friendly and professional. Very efficient and helpful. My carpet looks great and does not smell like chemicals which I was very happy about!

Report a concern   June 11, 2018 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

The Zerorez team was able to promptly provide carpet cleaning services in a pinch and the did a fantastic job.

Report a concern   June 10, 2018 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

Pleasant appointment person and Shawn, the person that cleaned carpet and chairs. Did a good job in good time. Like that it's not wet for a couple of days.

Report a concern   June 9, 2018 — Rated 8 out of 10 by C.M. Zerorez Boise
What could we do to improve?

When compared to my previous carpet cleaner, your price was considerable more and I do not believe the carpet is as clean. Sorry..

Report a concern   June 9, 2018 — Rated 10 out of 10 by M.N. Zerorez Boise
What do you like about our products and services?

Both times your staff have been extremely professional and polite. They do a great job and the no soap process is the best.

Report a concern   June 9, 2018 — Rated 9 out of 10 by B.W. Zerorez Boise
What do you like about our products and services?

This company uses a special type of water and I use as few toxic chemicals in my home as possible

The technicians are friendly and do a great job explaining what they are doing.

Report a concern   June 8, 2018 — Rated 10 out of 10 by P.A. Zerorez Boise
What do you like about our products and services?

Your technician was courteous and prompt, however after he left I saw that the leading edges of the steps could have been cleaner. I would still use your services again.


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