- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very impressed with Zack. He was very knowledgeable about his services and his calm demeanor was an indication which helped
reassure that he would do a good job. I was very pleased with his work and when I have need of another carpet cleaning I will call Zerorez and request Zack. He is a very nice man and Kudo’s to your company for hiring him.
No harsh chemicals!
Customer service was great. The end results were awesome.
Our experience was fantastic! Zach did an awesome job and was just an all around nice guy to talk to as well. He made sure we knew exactly what he was doing and why. Our carpet looks and smells so much better! Thank you!
David was very helpful and thorough. My carpets look great and dried quickly.
The technician really had some good recommendations, and didn't try to oversell his service. The carpets were cleaned very well, and dried so fast it was amazing. I will use them again, and will recommend them to my friends. Thanks, Zerorez!
Larry was very informative about the process and a very pleasant person! My carpet looks totally different and there was no after-smell to deal with. The company and Larry stayed in touch regarding his timeline for arrival. He was efficient and I wish I could have seen the dirty water afterwards - well, maybe not.
Zach did a great job cleaning our carpets and rug.
Very fast and the operator was great about explaining the steps. He was respectful of the home and was on time.
Carpets are soft and fresh smelling after the treatment and Austin went out of his way to make our experience better than we’ve had in the past.
Zerorez was recommended to us by our carpet installer in the Spring. We're so glad that he shared the company and Dave, who cleaned and treated our carpet. Dave was definitely more professional and knowledgeable than other carpet cleaners we've used in our many years of home ownership. We will highly recommend Zerorez to our friends and neighbors.
Great service provider! Great job on my carpets!
The technician was friendly, knowledgeable and efficient. He answered all my questions, and the price was very reasonable. I have used Zerorez for several services now and my home feels and looks so much cleaner!
You always do a great job! Thank You!
Wow! I couldn’t be happier with Nick and everything about the Zerorez experience. He talked to us about every step of the service, from the nitty gritty details to the overall project. He explained things in a way we could understand, and answered all of our questions. He was courteous and kind and very conversational. I was blown away by his knowledge and friendliness. Truly top notch!
Listens to your concerns - tries to solve your rug cleaning problems. Efficient, helpful. Not necessarily pushing extra services or additional “add ons “ but there were some. My choice. Nontoxic cleaning, no residue.
They can get out any stain but I do feel like the prices are higher than most others but usually worth it. Hey
The carpets looked and felt cleaner than when they were new!
The science of the charged water!
No smell (sweet or dirty) after cleaning and dirt plus pet odor gone. thank you
Very, very impressed with the young man, Larry, that did the work. Very knowledgable and friendly. Looks great!
Carpet cleaner was very nice!
Quality, explained the details
Up front pricing based on my long/short term needs with my carpet. All questions answered BEFORE the work was started. Very respectful and friendly. My carpets look great and the pet urine smell is GONE.
My carpets were extremely clean. Tyler did a fantastic job. I have used you at least 3 times, but Tyler was the best! I will definitely use you again
I appreciated our technician (I'm sorry I can't remember his name), calling to say he was in the area a bit early and could start early if we were okay with that. He was friendly, polite, hard working and very thorough. Our carpets are 14 years old and I thought they'd still look a little "tired" after the cleaning. I was wrong. They actually looked and felt great! Keeping the windows and overhead fans on, they dried in 5 or so hours. We are very happy and would recommend Zerorez to others.
That was the second time to use your service. Larry was informative, pleasant and did a good job.
AMAZING
Great first visit! The technician was on time, efficient, and friendly!! Will definitely recommend
You consistently do a great job despite the age of my carpet and your tech.'s are always professional and friendly!