Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2018 — Rated 10 out of 10 by J.O. Zerorez Boise
What do you like about our products and services?

Love the finished product and how professionally the technicians treat our home.

Report a concern   November 17, 2018 — Rated 0 out of 10 by H.R.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I used Zerorez because the Stanley Steamer Company leaves the carpet too wet; however the Zerorez solution does not take out stains as does the Stanley Steamer. The only reason I felt it was necessary to have the carpet cleaned now was because of the two stains in the living room. The two stains in the living room look the same or worse than they did before it was cleaned. It was a complete waste of money. The young man said the carpet was worn there, but that is not the case. You are welcome to inspect the stains if you wish, but I will work on them myself before our Thanksgiving guests come. I would need a partial refund to make things right.

Report a concern   November 17, 2018 — Rated 9 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

Good honest people, informative, clean equipment

Report a concern   November 17, 2018 — Rated 10 out of 10 by Bruce Rolfe Zerorez Boise
What do you like about our products and services?

The people in the office were very friendly and helpful. Erin was excellent to work with.

Report a concern   November 17, 2018 — Rated 10 out of 10 by Susan Mcgrath Zerorez Boise
What do you like about our products and services?

You were able to come soon after I called to my house and my son's condo. You did an awesome job and were very careful with our house. Thanks!

Report a concern   November 16, 2018 — Rated 10 out of 10 by Trudy Garringer Zerorez Boise
What do you like about our products and services?

The service is great and the end result is even better!

Report a concern   November 16, 2018 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

Your staff are courteous and don't complain if we ask to have something redone. I am usually satisfied. Thank you.

Report a concern   November 16, 2018 — Rated 9 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

The Service Reps were excellent, very professional and helpful. So nice to have previous carpet soap out and the carpets look great.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Erin Rolfe Zerorez Boise
What do you like about our products and services?

Everything looked beautiful.

Report a concern   November 16, 2018 — Rated 10 out of 10 by Susan Mcgrath Zerorez Boise
What do you like about our products and services?

They did am amazing job on an off white couch and carpets that had been mistreated by many Air B & B customers! Very curteous employees. I highly recommend Zero Rez!

Report a concern   November 15, 2018 — Rated 10 out of 10 by Don Dutton Zerorez Boise
What do you like about our products and services?

Fast, efficient, friendly service. Cleaning was thorough and carpet looks great.

Report a concern   November 15, 2018 — Rated 9 out of 10 by Pam Wintrode Zerorez Boise
What do you like about our products and services?

The customer service was amazing. They called before arrival and reported after they were finished. My carpets look and smell fantastic.

Report a concern   November 15, 2018 — Rated 10 out of 10 by P.N. Zerorez Boise
What do you like about our products and services?

Great customer service

Report a concern   November 15, 2018 — Rated 10 out of 10 by Lauren Brown Zerorez Boise
What do you like about our products and services?

Non toxic

Report a concern   November 15, 2018 — Rated 8 out of 10 by L.G. Zerorez Boise
What could we do to improve?

Not much

Report a concern   November 15, 2018 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Carpet's look great

Report a concern   November 15, 2018 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

The employee was very professional and knowledgeable. So far, we're happy with the results!

Report a concern   November 14, 2018 — Rated 10 out of 10 by Taylor Laude Zerorez Boise
What do you like about our products and services?

The tech was knowledgeable and fast! He interacted with my son, when my son wanted to watch the carpets being cleaned. He was respectful of our home as well, leaving no dirt from his shoes or dinged up corners from the hoses. Thank you!

Report a concern   November 14, 2018 — Rated 10 out of 10 by Pam Fike Zerorez Boise
What do you like about our products and services?

Our carpets are always clean and your staff is always courteous and does an excellent job paying attention to details!

Report a concern   November 13, 2018 — Rated 9 out of 10 by G.G. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   November 13, 2018 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

Technician was very friendly and thorough

Report a concern   November 13, 2018 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Everything was great. Nick was on time and very nice and most obviously knew what he was doin. My furniture is CLEAN, and I'm not suffering a migraine because of fumes.

Report a concern   November 13, 2018 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Responsive, friendly, effective.

Report a concern   November 13, 2018 — Rated 10 out of 10 by Annie Meyer Zerorez Boise
What do you like about our products and services?

Friendly technician that did a great job! Thanks so much for your help during my breast cancer treatment!

Report a concern   November 13, 2018 — Rated 10 out of 10 by R.P. Zerorez Boise
What do you like about our products and services?

The technician was very thorough and very helpful. He cleaned up a stained that your last guy couldn't get out

Report a concern   November 13, 2018 — Rated 5 out of 10 by P.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Cost to clean sofa was hi
Otherwise you did a good job

Report a concern   November 13, 2018 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Great employees, great customer service and beautifully clean carpet!

Report a concern   November 12, 2018 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

They were great! Really happy with the results.

Report a concern   November 12, 2018 — Rated 10 out of 10 by V.A.J.A. Zerorez Boise
What do you like about our products and services?

The tech was grea....can't remember his name
On time, polite, efficient and fast
Carpet loos great.

Report a concern   November 12, 2018 — Rated 10 out of 10 by Tj Stevens Zerorez Boise
What do you like about our products and services?

The technician was very concerned about doing his best job. He made sure that we were happy with the results for every room. He did an EXCELLENT job with our old stained carpet. Good as new!


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