Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11141 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2024 — Rated 10 out of 10 by A.O. Zerorez Boise
What do you like about our products and services?

Was able to schedule quickly and my carpets looked amazing after cleaning!

Report a concern   June 11, 2024 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

The technician was very informative and thorough. He answered all my questions.

Report a concern   June 11, 2024 — Rated 10 out of 10 by Susan & Kent Hadfield Zerorez Boise
What do you like about our products and services?

Carpet cleaning. The Tech did a very thorough job

Report a concern   June 11, 2024 — Rated 10 out of 10 by Heather Norris Zerorez Boise
What do you like about our products and services?

They did a great job cleaning our worn out carpet and got out a few stains that were stubborn!! Such a refreshed look.

Report a concern   June 10, 2024 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Non toxic. No residue, cleans well for my needs. Personable service reps.

Report a concern   June 10, 2024 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Punctual. Professional.
Used them 3rd year in the row. Removed stains did not reappear!

Report a concern   June 10, 2024 — Rated 5 out of 10 by T.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I cleaned my carpet with you and a week later I spilled wine on the carpet. I called your company because you did such a great job cleaning and your customer service was impeccable. Granted I spilled the wine but to charge me over $100 to clean a wine spill was absolutely ridiculous. I will not use your company again and I will not recommend you to anyone else. I quit using Stanley Steemer because your cleaning was so much better and your customer service was so much better. I hope others read this and find out the all mighty dollar is so much better than treating your long time customer with a little more respect.

Report a concern   June 9, 2024 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Excellent job, knowledgeable, helpful, respectful, offers suggestions and help, I plan to be a repeat customer!

Report a concern   June 9, 2024 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Our service tech arrived on time. Communication was GREAT! He was efficient and careful not to damage our house. He was clean and friendly. Highly recommend

Report a concern   June 9, 2024 — Rated 10 out of 10 by Joanne Courtial Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   June 9, 2024 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Did an excellent job with the clean. NO SMELLS !!

I gave already recommended you to two people, one with a fourplex rental.

Report a concern   June 8, 2024 — Rated 8 out of 10 by L.N. Zerorez Boise
What could we do to improve?

Every 6 months have a special price for cleaning rugs in 2 rooms and a hallway.

Recommend your service to 5 friends and get a discount on next cleaning.

Have a fall cleaning special with discount cleaning rugs for holiday season and cleaning air ducts before we turn on furnace

Report a concern   June 8, 2024 — Rated 9 out of 10 by T.D. Zerorez Boise
What do you like about our products and services?

Love the service and results. A bit pricey though

Report a concern   June 7, 2024 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Job well done.

Report a concern   June 7, 2024 — Rated 10 out of 10 by T.V. Zerorez Boise
What do you like about our products and services?

Service tech was great! She did a wonderful job - was carefully and cleaned up as she went along.

Report a concern   June 7, 2024 — Rated 10 out of 10 by W.A.P.K. Zerorez Boise
What do you like about our products and services?

The technician that comes out to clean the carpet

Report a concern   June 6, 2024 — Rated 10 out of 10 by Ron Walsh Zerorez Boise
What do you like about our products and services?

Efficiency and professionalism.

Report a concern   June 5, 2024 — Rated 5 out of 10 by D.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Tech left some spots of what looks like dirty water on the carpet around the back door. It’s pretty obvious now that it’s all dried.

Report a concern   June 4, 2024 — Rated 3 out of 10 by J.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

the cost nearly doubled during the process

Report a concern   June 4, 2024 — Rated 10 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

Cody was friendly and explained how the carpets would be cleaned. It took a while as we had quite a few puppy pee stains that needed to be taken care of. It was an hour before they started cleaning. No pressure from Cody to upgrade the pet product or get the stain protection. I was glad to hear he uses his own company's product on his carpets at home. Thank Cody. We'll be calling you guys next time. The carpet dried super fast and no soapy residue!

Report a concern   June 4, 2024 — Rated 10 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

Professional, wore buries, put protections on my corners to protect my paint. They did a great job cleaning my tub/shower en closure!

Report a concern   June 3, 2024 — Rated 10 out of 10 by H.G. Zerorez Boise
What do you like about our products and services?

Informative, Green, thorougg

Report a concern   June 3, 2024 — Rated 10 out of 10 by A.P. Zerorez Boise
What do you like about our products and services?

Service techs were amazing!

Report a concern   June 3, 2024 — Rated 10 out of 10 by Dana Ellis Zerorez Boise
What do you like about our products and services?

HVAC

Report a concern   June 3, 2024 — Rated 5 out of 10 by K.F. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Didn’t get stain out tech said he could

Report a concern   June 2, 2024 — Rated 10 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Cleanliness of product

Report a concern   June 2, 2024 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

From a friend.

Report a concern   June 2, 2024 — Rated 10 out of 10 by Renee Ribis Zerorez Boise
What do you like about our products and services?

My initial call was answered quickly and I didn’t have to wait too long for an appointment. The technician was timely and thorough. I will definitely use their services again.

Report a concern   June 2, 2024 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

Service was timely and the technician was awesome!

Report a concern   June 1, 2024 — Rated 10 out of 10 by J.A. Zerorez Boise
What do you like about our products and services?

Always show up when they say they will.
Consistent service.
Polite


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