Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11484 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 14, 2013 — Rated 10 out of 10 by E.D. Zerorez Boise
What do you like about our products and services?

Clean fresh smell.

Report a concern   July 13, 2013 — Rated 5 out of 10 by K.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The carpets were not clean, left very wet, and even though a manager came right out to do it again (and they were much better after that), I would be hesitant to recommend Zerorez to a friend since they weren't cleaned well the first time. I will probably try the company again because they did make it right but will be careful to see that they are cleaned well the first time.

Report a concern   July 11, 2013 — Rated 10 out of 10 by S.K.L. Zerorez Boise
What do you like about our products and services?

no harsh chemicals or odors after the service

Report a concern   July 10, 2013 — Rated 10 out of 10 by J.V. Zerorez Boise
What do you like about our products and services?

That there everything I need and cant get from anywhere BUT ZEROREZ. That I and my pets adhere to a life of Natural Health and Wellness, we rely on ZEROREZ. it is our only option for green, cleaning: AND WE LOVE IT. OUR HOME IS SPOTLESS ANS SANITIZED....MY DOGS ARE SAFE. MY DOGS LUVVVVVVVV your tech. Basically, Our health and wellness relys upon our clean home and indoor environment that only ZEROREZ can offer and GURANTEE...

Response from Zerorez Boise:

Thanks Joanie! It is always a pleasure to get to see you and your dogs! They are such good, big dogs, and so friendly!

Report a concern   July 8, 2013 — Rated 9 out of 10 by H.M. Zerorez Boise
What do you like about our products and services?

Employee very considerate and friendly. Took care to leave things neat.

Report a concern   July 8, 2013 — Rated 10 out of 10 by Y.G.E. Zerorez Boise
What do you like about our products and services?

I like the freshness and knowing my carpet isnt full of chemicals.

Report a concern   July 8, 2013 — Rated 9 out of 10 by S.S. Zerorez Boise
What do you like about our products and services?

Professional and good

Report a concern   July 7, 2013 — Rated 10 out of 10 by Roderick Carr Zerorez Boise
What do you like about our products and services?

Perfect job! Our technician Ray was professional and courteous.

Report a concern   July 6, 2013 — Rated 9 out of 10 by A.D. Zerorez Boise
What do you like about our products and services?

cleans carpets with no soapy residue or stiffness.

Report a concern   July 6, 2013 — Rated 10 out of 10 by Glenna Polk Zerorez Boise
What do you like about our products and services?

Very professional and thorough technician. Our carpet is truly clean, with no soap residue left behind. You can really feel the difference.

Report a concern   July 5, 2013 — Rated 10 out of 10 by A.K. Zerorez Boise
What do you like about our products and services?

Friendly staff and no chemicals! My carpet has never looked better!

Report a concern   July 5, 2013 — Rated 10 out of 10 by Tom Simmons Zerorez Boise
What do you like about our products and services?

Pleasantly surprised with the effectiveness of the cleaning. We used consumer carpet cleaners several times and never achieved that result.

Report a concern   July 3, 2013 — Rated 10 out of 10 by G.N. Zerorez Boise
What do you like about our products and services?

Friendly, efficient, professional technician. Great results. Perfect timing. Clear description of services and prices. Expect to use your services again.

Report a concern   July 2, 2013 — Rated 10 out of 10 by Brian Paris Zerorez Boise
What do you like about our products and services?

really impressed with the service and how well organised Zerorez is. The carpet looks like new.

Report a concern   July 1, 2013 — Rated 1 out of 10 by J.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

There's a dark mark in the middle of one of the carpets which were cleaned, which wasn't there before it was cleaned. At first I assumed that the carpet was still wet. It is completely dry now, and the darkish circle is still there. I would like to speak with someone in the Boise office about this. Name removedPhone number removed

Report a concern   July 1, 2013 — Rated 10 out of 10 by Jodene Seamons Zerorez Boise
What do you like about our products and services?

Prompt service time, friendly and accommodating serviceman, superior work, beautiful results!

Report a concern   July 1, 2013 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

Really clean carpets and how hard your technician worked.

Report a concern   June 30, 2013 — Rated 9 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

Our carpet looks so much cleaner and newer. The technician was polite, punctual, fast and thorough, and the cost was less than I expected. There is one spot that needed special treatment which he failed to notice. I wish I had called his attention to it but I didn't see that it was still there until after he left.

Report a concern   June 30, 2013 — Rated 10 out of 10 by Maureen Karamales Zerorez Boise
What do you like about our products and services?

Quality product, carpets are like new again, friendly, professional staff!

Report a concern   June 29, 2013 — Rated 9 out of 10 by J.V. Zerorez Boise
What do you like about our products and services?

Technician was friendly, on time and did a good job!

Report a concern   June 29, 2013 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

No chemicals, sanitizes and brightens the carpets. Very courteous, trustworthy, hard working guys. Chris and Ray are quick, quiet and friendly. They get things done and took care of my furniture. Thank you.

Report a concern   June 29, 2013 — Rated 9 out of 10 by R.F. Zerorez Boise
What do you like about our products and services?

No chemicals

Report a concern   June 29, 2013 — Rated 10 out of 10 by Brad Biegert Zerorez Boise
What do you like about our products and services?

The process is effective in cleaning and was dry in a much shorter time than other carpet procedures.

Report a concern   June 29, 2013 — Rated 7 out of 10 by J.D. Zerorez Boise
What could we do to improve?

Be careful on extra charges not to exceed what it can do.

Report a concern   June 29, 2013 — Rated 9 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

Your associate was nice, polite, hard working, and just overall great. I will use you again because of him. My carpets look great.

Report a concern   June 28, 2013 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

The service was very good, and the carpeting looked like new again.

Report a concern   June 28, 2013 — Rated 10 out of 10 by L.T. Zerorez Boise
What do you like about our products and services?

Number one is your employee Raymond, he was great in explaining Zerorez. He was also very knowlegable about his job. The work was great and we will be calling soon to get the couch and chair cleaned.

Report a concern   June 27, 2013 — Rated 9 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

Cleans and deod carpets..
Experienced pleasant tech
with $99 special ..afforable.

Report a concern   June 27, 2013 — Rated 9 out of 10 by L.S. Zerorez Boise
What do you like about our products and services?

friendly service, knowledgeable staff, prompt, use water only.

Report a concern   June 26, 2013 — Rated 8 out of 10 by C.H. Zerorez Boise
What could we do to improve?

Nothing really. It was good to hear the water fee was dropped. That was a pleasant surprise. thanks


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