- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Issac was very nice. Pet stains are gone.
You are very thorough, personal to my needs when it comes to carpet cleaning and you do a great job from start to finish. You are also fast in getting the job. We have been using you for years and are not about to quit using you.
I like that there is no residue on the carpet and it was dry that same evening! No soggy socks! Rick and his helper were friendly, responsive and did a great job! My carpet actually looks cleaner this time than the last time you were here! Your process seems to work even though I don’t understand how!
Thank you, I will use you again. I ended up paying more than my quote???? I didn’t dispute it this time but will get a definite quote before I use ZEROREZ again.
Cleans up carpet nicely. Quick and professional service.
Very friendly and efficient staff who do a great job
Your representative was very knowledgeable and did a very good job cleaning the carpet. I did request more services regarding the air ducts and have been put on the 6-month plan as well.
Glad I decided to you another try after the last cleaning.
Zerorez has been working its magic in our home for almost five years - love everything about what these guys stand for. True pros. Easy to work with. Always fully satisfied with the final product. Love the techs ... Mike has been to our home a few times now. He even remembered our dog!!!!
Good job, fast, nice and effcient
The spot treatment did not work
Great carpet or rug cleaning service as well as top notch customer service
Carpets look great. The smell was pretty overwhelming.
Prompt and professional! Great job!
Honest
Do a good job
John did a great job of explaining everything to me, and the carpet looks amazing!
They used black light to find the pet spots. I had not seen that done before.
My recent carpet cleaning was exceptional! Keagen was professional and efficient.
Cody was the best! My carpet and furniture look great and he was so accommodating. I will be using this company again in the future and will request Cody J again. Thanks!
Jacob did an awesome job cleaning our carpets and shower! He was professional, personable and friendly. I appreciated the communication he provided prior to arrival.
No chemicals. quick dry time.
Very professional and very efficient
Our carpet cleaner was professional, helpful and very polite. They were here on time and were very careful with furniture and walls. Carpet look new again and no perfume smells. Just clean!
Reasonably priced can be done on location or in shop.
Always a great experience when Zerorez comes to clean our carpets. We like the no-residue cleaning, and the drying time is minimal.
We are always pleased with the job zerorez does. They are the only professionals we call when we need our carpets cleaned.
Your tech did a fantastic job cleaning the carpets. While the pet odor from the accident on the carpets didn’t come out completely on the initial visit, Zerorez was quick to re-schedule and re-worked the pet stain. Great customer service!
Everything
The service man was helpful and efficient. He got to work and did a great job. Also he explained everything he was doing.
I've bragged about this company before; and will do it again. This time I had home carpeting, two beds/mattresses *(these gain several pounds of weight over a just a few years from human hair, shed skin cells, body oils, shampoos, creams, deodorants, all types of body fluids, dust, mites, pollens from the air, etc.) and my car's carpeting and floor mats, all thoroughly cleaned by Zerorez. Not only did their tech do a FANTASTIC job; but their cost was reasonable. The tech worked so hard, and was absolutely committed to QUALITY and not worried about the time it took him. This company truly CARES about your satisfaction. They take extra measures to protect your wall corners while cleaning your carpets; and are superb at answering your questions about their empowered water system and how it cleans and extracts toxins, pollens, dirt, etc. better than any other type of cleaning system available. In addition, they always accommodate the time of day I request my cleaning to be done. Your carpets and upholstery will look brand new when they're done cleaning them (unless your items are too old to look new.)
Zerorez is professional from start to finish. Scheduling is easy with the office. The techs are outstanding and the home is left clean as expected.
Always friendly, hard working technicians. Carpets look wonderful and dry quickly.