What our clients think of us!

Great cleaning service! Technician was friendly, on time and did an awesome job! Our second time using Zerorez, we will use them again.

Jacob did a super job. Really went the extra mile taking time to get the carpets as clean as he possibly could. We are very pleased with the work.

Levi was extremely polite and tried his best. We both agreed that my house didn't smell like urine, but I told him that I had a cat and and older dog that had seizures. He offered to use the black light and he did indeed find several spots both from the cat and dog. There were a few spots upstairs but the majority was in the closet under the stairs. And it was significant, I was shocked, because it didn't have a smell and I suspected that was because we periodically spot treated the area while she was living here and assuming she missed her litter box. Boy, were we wrong. He quoted me a price to remove the spots/odor. I asked if it would be worth treating or if I should just replace it. He assured me that he could treat the areas and that he would need to go over them many, many times, while smelling each area along the way to be sure the smell was gone. What that did was resaturate and ignite the dried urine and the smell was overwhelming! I woke up a 2am with my eyes and throat burning. The carpet was sodden because of all the passes in an attempt to remove the odor. I immediately ripped out the carpet to find the subfloor was also soaked. I paid to have to odor removed and had i known this was going to happen, I would have rather taken out the dry carpet and replaced it and saved my subfloor. Now, I not only have to replace the carpet, which should have been recommended, but not my subfloor. And I paid to have the odor removed with assurance. My entire weekend ruined from the newly released urine smell. Every person that has come over can smell it at the door. Except Levi, he did ackowledge that the torn out carpet did 100% have urine odor still on it. Again, Levi was just doing his job with the equipment he has. But with his experience he never should have proceeded with treating that area and assure me that it would be odor free due to the subtopical treatment. Nobody could achieve that, there was just too much. I've never experienced damage like that to carpet, I was trusting the professional on what would the best choice. What a huge mistake.

Easy to make an appointment. The tech was careful to not cause damage to furniture and walls. Thoroughly cleaned carpet.

Even after having everything vacuumed and cleaned we found a lot of hair and small items in the carpet. I am still working on cleaning it.

I recommend a better explanation of the cleaning procedure - and expected results - at the time of initial call. In our case, we had floor tile & grout cleaned, and had expectations the tile would be more vibrant and glossier than what actually resulted.

The service technician did the best job she could do with the floor and was courteous and professional throughout.

Friendly and courteous guys who did the carpets/furniture cleaning. They did an outstanding job of cleaning. They arrived as scheduled, which is a plus. I highly recommend this cleaning company. Top notch!

Both Joshua and Ash were beyond my expectations. Did a great job and were personable and hard working. My carpet looks new !!

Great customer service.

Kegan with Zerorez was friendly and professional. He was very knowledgeable and did a great job.

I like the amazing customer service and the ease of making appointments.

I appreciate that chemicals are not used, just pure water. The carpets were relatively dry with only a few spots wet to.touch. it dried overnight. The technician was polite and respectful. Very pleased with the results.

He told me what to expect.

I WAS THRILLED WITH THE CARPETS... AND THE GENTLEMAN WHO DID IT HE WAS VERY NICE AND DID A WONDERFUL JOB.

Carpets look great. Dried quickly.

Good job!!!

On time arrival, technicians wore booties, sofa looks much better, dried in just a few hours.

None of the stains came out of my carpet even though the sales person said they would. The manager was rude and condescending and did not do anything to fix or remedy the problem. I would never recommend this company to anyone. Their products don’t work and their customer service is terrible.

Always friendly techs & fantastic cleaning job!!!

The technicians are very skilled and friendly

Victor was a very friendly and professional young man who explained everything before, during and after the carpet cleaning. Kudos to him! Great service!

Girst the young man was so polite , very personable . H e was always smiling. Spent time addressing my concerns . He worked couple hours snd my floors look great. Will definitely use again.

Thoughtful tech. Big job well done!

Carpets look very clean! Carpet cleaners were very responsible, knowledgeable, and pleasant!

Ease of scheduling and professionalism of employees.

The customer service and our tech Victor was AMAZING. He helped me understand why I wasn't able to fully remove some. orders and after investing some initial yikes cash I COULDN'T BE HAPPIER He spent 2 hours on a 400 square foot area and that was tackling the spots. For the first time in a couple of years I can walk through my house Happy!
Kudos to Victor on spending time educating me, gaining trust and then the results were fantastic.

I'll see you in 6 months!!

Happy with my service thank you

I like the pre treatment that was put on, smells fresh and citrusy. Logan that did the carpet was very nice and professional. Explained what all he was putting on, how non toxic the products are that they use. Walked through the house first to make sure he got all the areas I wanted.
I would use them again, my carpet feels amazing with bare feet and my carpet is 15 years old, they really brought it to life.

The carpet was being cleaned due to a water leakage. I was expecting the water to be extracted as requested. The carpet was left with a large amount of water still in place.
I had to extract the additional water and place fans on carpet for 48 hours to dry.

Zerorez cleaned our tile spotless!!! They are professional and affordable.