- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was friendly, prompt and knowledgeable and the job was done efficiently. Our carpets were mostly dry by evening time. And last, but not least, we had our whole 4000 sq ft house carpets cleaned for under $400. Ask for the special!
Joshua is absolutely wonderful. He worked so hard to get the chocolate smoothie out of our carpet. He was so patient while training Ash. We're so grateful to him.
Quality, efficiency, scheduling, results.
Ease of booking. Reasonable rates. Terrific technicians! Always communicating. Great experience every time!
Our appointment was from 11-2. Although he did communicate with me, our carpets didn't get cleaned until about 3:30. In addition, there are still dark spots on the carpet, almost as if we didn't get them cleaned.
Your employees are polite and ready to explain what needs to be done and why without being "pushy." They are careful and thorough. The strong fans help carpets dry more quickly.
Quoted one price, invoiced for another.
Good dependable service
He was very thorough and worked very hard to get the carpets clean. We were very satisfied with the results.
Excellent service
It was easy to schedule. The onsite associate was informative and helpful. The entire process was easy, stress free, and simple. Well worth the expense.
Didn't have to wait long to schedule. They are prompt and honest.
Everything went smoothly and the service technician was professional and courteous. I appreciated how efficient and good they were at cleaning my carpets. The carpets look amazing and the work was done quicker than I thought.
Love my clean carpets. They have a great team! They arrived on time and completed it quickly. Affordable and great to work with!
Friendly, efficient service and a very professional job.
Known product, on time
Great service / great products.
Great customer service, knowledgeable, and fabulous cleaning job.
Technician friendly, communicated confidence in knowing what he was doing. Respectful, informed me of how is day was going and that he would be later than anticipated.
We signed up for an 800 dollar apartment cleaning, urine was activated in the carpet, so it ended up costing 3K, many extra hours, and the odor was still pungent. What could you do to make it right at this point? We moved out shortly thereafter and the carpet probably had to be replaced.
Victor did a really nice job on my carpeting!
Great knowledge people who work there to clean carpets!
Brian and Christy Authority Real Estate
The best part of our experience was our technician, Mike. He was very personable, polite and provided us with great education. He also did an excellent job cleaning our carpet. We will request him the next time we need carpet cleaning services.
Friendly service and very thorough.
My contact with staff to set up appointment was professional and helpful. Very knowledgeable & thoroughly addressed all my questions.
Technician Cecelia (sp?) Was timely, explained process, and ask if I had questions.
She did an excellent job cleaning the carpet.
My entire experience with Zerorez was superb.
Thank you,
Great employees, quality work and always do their best to please the customer.
Efficient and friendly!
They did such a great job! Got out all my sticky stains from my dog eating on my rug 🙄. It looks even better than when I used another company last year on the same rug. My bedroom carpet looks like it’s never had a stain in its life when they finished even with a pet. The guy was very nice and professional.
We have used Zeroes several times now and the carpets come out nice every time. Their staff. Is always professional and efficient.
Easy to make an appointment, great techs who know what they are doing, value added services should we need them. Overall great experience!
A nice young man came to clean my carpets. Mt sons dog had made spots, so some chemical treatments were needed. After 5 hours of cleaning he finished. Next morning giant brown stains on the carpet. He returned and tried to clean the big stains. He left and as it dried, we still have big stains.
I cannot have him return tomorrow as I have guests
Which is why I called to have carpet cleaned.