- Phone: 208-383-1000
based on 11708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appreciate the lack of chemical residue that other carpet cleaners leave.
It is very thorough.
Good delivery of requested services by a very good expert.
Did the Young fellow Scotchgard my two chairs please advise at Phone number removed!
Nice to have multiple services
At the same trip ( furniture, carpet and tile and a large wool area rug)
Technician Cory was very helpful being sure I got the correct pricing
Great customer service with excellent results
Good communication, arrived as expected. Provided great service, carpets looked fantastic after cleaning and dried quickly so we could get everything put back in place.
Excellent customer service! Very happy with our carpet cleaning. Thank you!
Always friendly and professional service. Clean carpet without residue like companies that use carpet shampoo!
Our service guys were GREAT!! The lead guy explained everything and was very thorough and very personable. Great job!
All around really great and great technician. I would just recommend adding another technician to help him out so he's not here for almost 5 hours.
The service is always outstanding and professional. Their techs are friendly and helpful. They know their products and services. My carpets are alway clean and fresh smelling after the cleaning. I have them come every six months
Thank you
The gentleman who did the carpets was super helpful, polite, and professional. Bravo and thank you!
Quality of cleaning products.
Pre-stain treatment and final protecting spray. Expertise of the conscientious service providers.
Excellent results, reliable, I am SO HAPPY with Zerorez carpet cleaning!
Knowledgeable crew and very efficient work ethic.
Easy appointment process, efficient and polite technician, fast dry process
The young men arrived on time. They listened to my carpet cleaning needs and took care of what I wanted. I had several rooms & area rugs cleaned. They look great.
Your service is ALWAYS spot on, on time, love your product since it keeps our carpet looking and feeling new. Austin did a super job getting our grass stain out, thanks to our dog. Reasonable pricing and good deals as well. Been using you for years and will continue to do so.
Thank you!
Convenience. Reliability. Great customer service. ⭐️⭐️⭐️⭐️⭐️ technicians Thoroughness. Knowledgeable about their trade. Cleaning is safe for my family. So helpful for seniors in moving heavy furniture. I would never use anyone else.
Victor and his guy were great. Very professional, did a very good job and welcomed feedback back.
Thank you.
I love that you clean my carpet without leaving chemicals behind. Very easy to schedule an appt and everyone that has been to my home has been courteous, professional and on time.
Thank you
Prompt, polite, and thorough
There are lines in carpet and still ink stains
Joshua and Nicholas did a great job of carpet cleaning and Joshua was knowledgeable about the chemistry related to the job They were committed to taking the time to do the job the best way. Results are great.
We have used Zerorez in the past, but this was our first truly wonderful experience. Kai was heads above any other technician. H took the time to observe the troubled spots on my carpet and gave us details of his approach to eradicate the stains. He also tested the carpet to ascertain its composition as that helps him to clean it more throughly. Then finally, this is the first time that my carpet dried in a timely manner. They always say it will dry in about four to five hours and yet it's always still wet the next day. Not this time! Even though the weather was mild my carpet dried in the four hours time frame.
I am a totally satisfied customer.
The first two rooms and the stairs were fine. I was upsold certain products for the master room but for the third room I was not in a position to buy anything else and told the tech I was out of money for extras and to just do his best . It was almost like the guy just went over the room with water to Quickly to get it done. It was still so dirty. I had to go in with my little hand held cleaner and I got so much dirt up with that. It also took forever for the carpets to dry. Like 24 hours. Not sure what it was but the first time we used zero rez the tech did a great job. I’d Probly try zero rez again but round need a better result or will go somewhere else.
I have used Zerorez three times now, in two rental properties and my own home, and have been happy with the results. The technicians have been friendly, and all three did a good job. My own carpets and couch were noticeably cleaner after they were finished, and there was no chemical odors left behind.
The service rep was very thorough and after consulting with me about the engineered hardwood determined it best to use the hardwood cleaning technique. He was very thorough with all floors cleaned. He offered different cleaning techniques for the high traffic areas. I highly recommend ZEROREZ
Nice clean smell, carpet looks fresh and they really work hard trying to get the dirt out. They were very friendly and answered any questions we ask. They never rushed but took their time to make sure the best possible job was done and the customer was satisfied. Since the carpet was damp it dried in a matter of 4-6 hours.