- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kenna was professional on the phone each time I spoke with her.
Jamie was prompt, professional & efficient. She gave me ideas for the future care of my carpet.
Your service men were SO NICE and helpful. We had moved all our furniture but I couldn’t move the excersize bike. One of your guys offered to move it and was very accommodating. They did a super job cleaning my carpets and protected all my corners so they wouldn’t get dinged. VERY VERY NICE GUYS!
The cleaning went much faster than we anticipated which is probably why we still have stains. Our master bedroom closet was not completed and I had to ask if it was done then it was rused through. I paid a lot of money and will not be recommending this company to anyone.
Matt was a very thorough and meticulous tech. He took care of everything and was very thoughtful and considerate of me.
Clean no order
It is a little early for us to review your work. However, your service was excellent. We are watching to see how effective the carpet stain guard works.
Very professional polite and did a great job. I will use them from now on.
Powered water so no soap residue; Steve, the cleaner guy, was personable and professional , and the carpet looks great !
David did an awesome job! My carpets look great.
The technicians went above and beyond. They were very timely and efficient.
Very friendly technicians. Used corner guards. We have older carpeting that will soon be replaced, so I requested they not move furniture. They did a great job of cleaning and getting the surfaces cleaned, considering the age of the carpeting. I will definitely have Zero Rez out to do the rest of the house in the near future.
We liked the friendly service. They were informative and explained their products and procedures. They were clean and neat. They even shoveled the front sidewalk! We were really impressed! Thank you for the great job in cleaning the items we asked them to clean!
Easy to schedule. Communication is excellent and the service is excellent.
You did not disappoint me!
Your service technician was very helpful and answered all questions in a knowledgeable manner and was nice to talk to. He was very conscientious about his work and doing a good job. We would be glad to have him do our floors again anytime. Thanks. Dan Last name removed
Techs did an excellent job and were fast and courteous.
Carpets were cleaned extremely well including high traffic areas that I didn’t think could come clean. The technician was very professional. Explained the entire process and carried it out very efficiently and effectively.
Makes the carpets fresh and clean.
The carpet cleaning was excellent. It looks very nice. The gentleman doing the job was professional. We had used the company before and will again.
Have to wait and see how the results are. Carpets were not as wet as previous companies used. Wearing shoe covers. Representative seemed very knowledgeable about products and passionate about his job.
It's the best floor cleaning we've had and there was no overpowering chemical smell.
Professional, kind, clean carpets with no toxic odor left behind
Matt was great. I would use him again for sure. Carpets look brand new
The technician was very nice and conscientious.
I scheduled on line and got an appointment the very next day. Great service
I love your products. The carpets are just as you advertise - after cleaning there is no sticky or crisp feel to the carpets. They look new and respond as a new carpet would. I was really impressed with the blood removal. Amazing!
Your customer service is awesome. Your technicians were very professional and knowledgeable. They explained the process and asked questions to make sure they understood my requests. They were also very efficient and were done in record time. My carpets, with the exception of one, have been in my home for 11 years. With these products and services, my carpets are so clean and fresh. You would think it was spring instead of January.
Our technician was wonderful!
Did a great job
Carpets are clean and fresh without soap and chemicals.
David was great took his time to explain how it works. He made sure we were happy with his service.The carpet looks and feels so soft not sticky like other companies that use all the soap and chemicals. We are very happy with ZeroRez and the service we received.David is a gem...
Thank you
Shane & Diane Holaday
Happy Customers 😊