- Phone: 208-383-1000
based on 11710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet cleaning is always superb.
Refreshing to do business with an employee and company that do what they said they would do. Can't wait to go back tomorrow to see how the carpets dried.
The past two times I've used your service, I have had to have you come back. My carpet looks much better now. My feeling is your guts need to slow down and a more thorough job will be done, especially in high traffic areas. Thank you for sending someone back out. ☺
We were very impressed with both the tech and product. We just bought a home and had no idea what the stains were or how long they had been there. The tech was very knowledgeable and got them out. Thank you so much
Everything smells fresh and clean and looks great.
Prompt and thorough.
Knowledgeable, kind, respectful staff. Excellent service, my carpets have never been so clean.
Excellence in service and results; Technicians were thorough in their knowledge of the products and took time to educate me about my Upholstery cleaning service options. They were friendly and professional and the results exceeded my expectations. I intend to use Zerorez Boise for all future needs and highly recommend them to others.
Your employee, he was a delight, so professional - the reason for the 5 is the rate is very high. I've had commercial buildings for 15-20 years and this was the most expensive carpet cleaning I've ever had - for an empty space - on one level -thank you
Carpet looks great and smells wonderful!
furniture is still dirty. Please send a different person
Thank you for your review. As we discussed, we are happy to return and re-clean at no charge. This cleaning must be completed within 30 days of the original cleaning. Please let us know when you are available for this re-service. Thank you! 208-383-1000
Our tech Andy did an awesome job!
Our carpet hasn't looked this good in years!
Do you have a 30 to 45 minute window of when you will be able to show up
Technicians are personable but professional. My home smells clean without any chemical residue or smells. Cory W. is AWESOME and AMAZING!!!🇺🇸❤⚾💙
So Jordan called me to let us know he was 30 minutes ahead of schedule and if we were ready for him to head over. He was very respectful showed up wearing booties and a mask the entire time he was in our home. The job was done very well and within our budget even with the recommended fiber protectant. The carpets dried quickly and look brand new. Very impressed! We will certainly be using your services again!
Matt was very friendly and showed up ready to work! He was very thorough and it appeared he very much enjoyed his job. Thank You!
Professional
Amazing service. I will surely contact Zerorez again next year.
Great service!
Clean carpets
employees are friendly
There isn’t any smell. It looks good. It didn’t take very long .
You are coming back on 4th. The carpet is streaked, showing obvious and dirty places.
Very professional and courteous. The next day, one room still had a bit of a funky smell and they came out right away and re-cleaned at no charge and really took the time to make sure I was happy. I mean he even got down and smelled the carpet in all the areas to make sure all was good! That's great service!
Very pleased with the service. On a 15-year-old carpet that has never been professionally clean before. It came out clean. Technician was professional and on time.
I appreciated that Zerorez sent reminders about my appointment and the technician was prompt and efficient.
Technicians are always very polite and do a wonderful job!
The cleaning works great, the associates are nice. Easy to use!
Technician was very knowledgeable and efficient. He did a good kob.
The technician was very professional and did an excellent job.