Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2020 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

The technician was absolutely fantastic and my carpets have never been so clean!

Report a concern   March 1, 2020 — Rated 10 out of 10 by Scott Glasgow Zerorez Boise
What do you like about our products and services?

We can’t get over how clean our house is now! We had carpets and tile cleaned. We are getting ready to welcome a baby and wanted to have the floors done so everything would be ready for her. The most surprising thing is how clean the grout is on the tile floors. Steve was so professional and did an amazing job. The services we had were worth the money!

Report a concern   March 1, 2020 — Rated 10 out of 10 by Lejla Masic Zerorez Boise
What do you like about our products and services?

The service was great. He did a great job spot treating our stains. Super friendly and wore his booties over his shoes. The entire process took about 2 hours for 90% of our home to be cleaned. We only left two rooms that we didn't clean. Will definitely use them again.

Report a concern   March 1, 2020 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

My tech was awesome. He showed up on time, was very helpful with educating me on products that would benefit my carpet and prolong the life span. Very kind and helpful. I will be scheduling an appointment 6 months from now!

Report a concern   March 1, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Service and results were excellent

Report a concern   March 1, 2020 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

Great service and value!

Report a concern   March 1, 2020 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

Our 15 year old carpet looks like new! Zerorez tech was friendly, professional, and did a great job!

Report a concern   March 1, 2020 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Zeroez technicians always do a great job with my carpet and furniture cleaning.

Report a concern   February 29, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Not only did you show up (unlike another company) but you even arrived ahead of schedule. You guys are awesome!!!!!!

Report a concern   February 29, 2020 — Rated 10 out of 10 by N.M. Zerorez Boise
What do you like about our products and services?

Very friendly and knowledgeable people! Carpets looks great

Report a concern   February 29, 2020 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Matt was great and he did an outstanding job!

Report a concern   February 29, 2020 — Rated 10 out of 10 by Juli Gleason Zerorez Boise
What do you like about our products and services?

On time, thorough, great job, smells good, friendly techs and great prices!

Report a concern   February 29, 2020 — Rated 10 out of 10 by J.J. Zerorez Boise
What do you like about our products and services?

They do what they say and don't leave wet stinky carpet or upholstery after cleaning.

Report a concern   February 29, 2020 — Rated 10 out of 10 by D.V. Zerorez Boise
What do you like about our products and services?

My cleaner was very personable and helpful, and easy to work with. He was able to remove a difficult spot on my run.

Report a concern   February 29, 2020 — Rated 10 out of 10 by Pat Grimmett Zerorez Boise
What do you like about our products and services?

Very pet friendly, both the product and the tech.

Report a concern   February 29, 2020 — Rated 10 out of 10 by N.S. Zerorez Boise
What do you like about our products and services?

Very pleased with the service!

Report a concern   February 28, 2020 — Rated 8 out of 10 by K.D. Zerorez Boise
What could we do to improve?

Not charge so much if some spots need extra work on them.

Report a concern   February 28, 2020 — Rated 10 out of 10 by M.A.J.B. Zerorez Boise
What do you like about our products and services?

David did a great job on the carpets and slate floor.Looks so much better.

Report a concern   February 28, 2020 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Appreciated the services and end result of recent carpet cleaning. Efficiently handled by provider, answered questions, and planned cleaning difficult portions together. Needed
some furniture moved; that did not happen but I could live with it. I don't think that moving furniture can be done easily with one service provider. Only wanted a couch and one chair moved; even had sliders. The comment was that it is probably cleaner underneath those
pieces of furniture than elsewhere. Probably true, but if I move any furniture around, that area would not have been cleaned. Just wanted uniformity.

Report a concern   February 28, 2020 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

Excellent customer service and knowledgeable technician. My rugs look brand new!

Report a concern   February 27, 2020 — Rated 9 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Your guys are prompt, courteous, and efficient. We really liked Anthony. Although our carpet is pretty old, it looks very good!

Report a concern   February 27, 2020 — Rated 10 out of 10 by S.D. Zerorez Boise
What do you like about our products and services?

Wonderful results, very professional everything was explained in detail

Report a concern   February 27, 2020 — Rated 10 out of 10 by F.C. Zerorez Boise
What do you like about our products and services?

Great customer service and quality carpet cleaning.

Report a concern   February 27, 2020 — Rated 10 out of 10 by Vicki Sullivan Zerorez Boise
What do you like about our products and services?

I have used Zeroez to maintain my white carpets for years. Even though they are now 15 years old, they are still bright, clean and look beautiful. This is amazing considering that my house was the hang out place for my son in high school!

Report a concern   February 27, 2020 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Your a company that will acknowledge a mistake and fix it, thank you

See ya next time

Report a concern   February 27, 2020 — Rated 10 out of 10 by Peggy Chrisman Zerorez Boise
What do you like about our products and services?

Most wonderful service and so happy to have Matt return to do the duct cleaning following the carpet cleaning for our house. All was so nice. Matt took time to explain the procedure to my husband and me, and he had a helper with him named Michael and both were very professional and went beyond caring.

Your the best, Peggy Chrisman

Report a concern   February 27, 2020 — Rated 10 out of 10 by N.W. Zerorez Boise
What do you like about our products and services?

I love that there are no harsh chemicals and that we received great service.

Report a concern   February 27, 2020 — Rated 10 out of 10 by T.P. Zerorez Boise
What do you like about our products and services?

Good value. Professional and friendly individual with a great product. Will definitely use him again.

Report a concern   February 27, 2020 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

Anthony was very personable. He explained everything he was going to do and after he was done, told us about other services Zerorez provides. He was on time & efficient. We will continue to use Zerorez.

Report a concern   February 26, 2020 — Rated 10 out of 10 by K.H. Zerorez Boise
What do you like about our products and services?

Tech arrived on time, explained several options available in addition to my normal cleaning.
Tech proceded to clean the rugs and then applied protectant.


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