Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11710 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2020 — Rated 8 out of 10 by J.B. Zerorez Boise
What could we do to improve?

I think the service is good. I am going to do some price comparisons. I try to wait for a special. I have a small place and I don't necessarily feel I need to pay as much as I do to clean it compared to other size houses.However I am never disappointed in the results

Report a concern   September 30, 2020 — Rated 10 out of 10 by N.P. Zerorez Boise
What do you like about our products and services?

Positive attitude of employees. Customer service and satisfaction is top priority.

Report a concern   September 30, 2020 — Rated 10 out of 10 by M.L. Zerorez Boise
What do you like about our products and services?

Zeroerez did a wonderful job on my aging carpet. He was upfront on the cost due to additional treatments needed for pet spots. He was on time and did an excellent job. Thank you so much.

Report a concern   September 30, 2020 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Carpet is soft and clean. Looks great. Carpet technician did a great job explaining all options and products/services available.

Report a concern   September 28, 2020 — Rated 10 out of 10 by C.T. Zerorez Boise
What do you like about our products and services?

I'm very pleased with the overall results of this cleaning service

Report a concern   September 27, 2020 — Rated 10 out of 10 by B.S.S. Zerorez Boise
What do you like about our products and services?

Excellent friendly service and great clean carpets

Report a concern   September 27, 2020 — Rated 10 out of 10 by Berta Neely Zerorez Boise
What do you like about our products and services?

The service was quick, efficient and polite. There was not odor from cleaning products. Thankful that it was animal friendly.

Report a concern   September 27, 2020 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

Greg was very kind and informative. He answered all of my questions and was very thorough. Very nice young man. He is an asset to your company.

Report a concern   September 27, 2020 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

No chemical residue or Scents left by the chemicals.

Report a concern   September 26, 2020 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Friendly and thorough.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Angel Bautista Zerorez Boise
What do you like about our products and services?

Customer service.
Cleaning process
Green company
Upholstery cleaning

Report a concern   September 26, 2020 — Rated 10 out of 10 by Dewaine Hale Zerorez Boise
What do you like about our products and services?

Great communication. Technicians were very thorough and made sure the job was complete. Pricing is very good for the services received.

Will definately use this company again.

Report a concern   September 26, 2020 — Rated 10 out of 10 by Lori Volz Zerorez Boise
What do you like about our products and services?

My experience was wonderful and I really enjoyed working with Andy. My carpet looks so much nicer, and I thought I needed new carpet( not now). Thank you
Loti Volz

Report a concern   September 25, 2020 — Rated 10 out of 10 by Cara Stanislaw Zerorez Boise
What do you like about our products and services?

Third time using Zerorez and we love it!

Report a concern   September 25, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

The carpets look great

Report a concern   September 25, 2020 — Rated 10 out of 10 by K.P. Zerorez Boise
What do you like about our products and services?

Your employee, Tim, completed the carpet cleaning in a very satisfactory manner. Thank you.

Report a concern   September 25, 2020 — Rated 10 out of 10 by D.B. Zerorez Boise
What do you like about our products and services?

No residue. You do a great job. Sebastian was awesome!!

Report a concern   September 25, 2020 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

The tech was on time for the appointment and very quick to get the cleaning complete so as to not disrupt our office too much. He was very friendly and professional.

Report a concern   September 25, 2020 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Great service and technician was very good friendly and informative

Report a concern   September 25, 2020 — Rated 10 out of 10 by K.K. Zerorez Boise
What do you like about our products and services?

Fantastic experience! Thank you

Report a concern   September 25, 2020 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

The technician, Ezekiel, was very expert at his job and did a terrific job cleaning our carpets on two occasions during the month of September. On a rating of 1-10, he is definitely a 10! We hope he is still working for Zerorez when it's time to clean our carpets again.

Report a concern   September 25, 2020 — Rated 10 out of 10 by Tayna Bader Zerorez Boise
What do you like about our products and services?

Great service. My carpets look and feel great. They dried quickly and no "cleaner" smell. Our tech Sebastian was friendly and knowledgeable. I will definitely use them in the future.

Report a concern   September 25, 2020 — Rated 10 out of 10 by P.W. Zerorez Boise
What do you like about our products and services?

cleaning was done in a timely manner and the technician explained every step as he went through his process. Very friendly and courteous. Carpet was cleaned with no chemicals and no after smell on the carpet.

Report a concern   September 25, 2020 — Rated 10 out of 10 by Hannah Stone Zerorez Boise
What do you like about our products and services?

Friendly, fast and clean carpets!

Report a concern   September 24, 2020 — Rated 10 out of 10 by K.V. Zerorez Boise
What do you like about our products and services?

Well pleased with the cleaning job. Neighbor inquired about the Company, and may be interested in having theirs done also. (Toby and Julie Thompson Phone number removed.

Report a concern   September 23, 2020 — Rated 9 out of 10 by Debbi Stadler Zerorez Boise
What do you like about our products and services?

The carpet looks amazing. Didn’t take much time to dry. It didn’t take much time for the technician to complete.

Report a concern   September 23, 2020 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Josh was on time, polite, and efficient. He followed the Covid protocol by wearing a mask (although vented, which you should be aware does not protect the customer from him since he is able to exhale through it), and booties. Please suggest that your techs wear un-vented masks. I was pleased with the overall cleanup. There were a couple of areas which I requested Josh hit once more and that improved the quality. There was a discrepancy over pricing which needs to be addressed. The cleaning occurred on the weekend so I was told it will be handled during this week. I am hopeful that this will be resolved today. Overall, I am a huge zerorez fan!
Thanks!

Report a concern   September 23, 2020 — Rated 10 out of 10 by H.S. Zerorez Boise
What do you like about our products and services?

Prompt, professional, and reasonably priced service.

Report a concern   September 23, 2020 — Rated 8 out of 10 by T.B. Zerorez Boise
What could we do to improve?

Have a deal for partial room cleaning.

Report a concern   September 22, 2020 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

I really love the customer service, professional, the brushes they use and fans for your carpet, my carpet is 15 years old, and when Verorez comes out it stills looks great, the overall experience was great!
Thank you


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