- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am very pleased with the overall outcome!
Product worked pretty well, and technician came back to service a few areas that needed additional work due to pet smells that had previously gone undetected. Much appreciated! My technician Matt was super nice and worked hard to do a great job. Thank you
Our technician, Matt, was AMAZING! Great customer services. Friendly. Kind. Hard working. Matt did a meticulous job on our house.
You do well, ask any questions necessary before and after doing the job.
I started using Zerorez for carpet and upholstery cleaning years ago because I liked the idea of cleaning without chemicals. I have used your services in two different homes and have always been pleased. This time was no different. Steve was extremely courteous and personable. He did a great job and explained all the extra services in detail. I have recommended you in the past and will continue to do so.
First name removed M., Meridian, ID
I love there was no residue left! My carpets are now clean and soft to walk on.
Zerorez gets the job done. It's the 2nd time I have used their carpet cleaning service with a great end result.
We have used other services and they were fine. But, honestly our carpets have never been as clean as they were after Zerorez was done. We ended up having Zerorez do our chairs as well and they look brand new. Thank you!
Our serviceman was also extremely educational, personable, and seemed to really believe in what he does. Asset to Zerorez..
They are friendly and eco friendly.
Your staff is super helpful and knowledgeable. They are personable as well. I appreciate the courtesy call that got the ball rolling on us scheduling the cleaning this year. Thank you for being proactive
Fast and efficient
Ezekiel was a hard worker. The best part is the price.
Technician was very knowledgeable about treating stains. He was very professional and friendly. My carpet looks amazing. I will definitely recommend Zerorez to all my friends and family.
Y’all are just great. Steve was wonderful..
We already recommended you to family and friends?
I am so impressed with how kind and helpful your guys are in our home! Their work is excellent and I am more than happy with the results! Zerorez has been our choice for several years both in Boise and Tucson, Arizona. Our carpets are twenty years ola and look like new! How great is that!
I like the low pressure approach. We don’t feel forced in to breaking the bank. My carpets are cleaner and my bank isn’t empty!! For this reason zerorez will be my go to for carpet and wood floor cleaning.
Carpet always looks brand new. Employees go above and beyond. I always recommend zerorez and I've never seen better results. It's really easy to schedule appointments online.
I feel my carpet should have been cleaner
They do a thorough job and have good customer service
The protocols for the service from appointment to technician arriving is perfect.
Your technicians are very informative and engaging.
Nick was so professional and helpful during our appointment. Will definitely be using Zerorez again!
Thank you,
Happy customers!
Zerorez is a great product with excellent results. I appreciate that you hire and train your employees well!
they do a really great job at a very fair price .
David put pylons down to protect corners, which I appreciated. And he did a thorough cleaning of our upholstered items as well as the carpets. I do wish that Zerorez disposed of its wastewater in an environmentally sustainable way. But I appreciate that the receptionist asked the question of technicians and was honest in her response. Our old carpet cleaner flushed wastewater down our toilet to be treated. Unfortunately, he retired and we haven't found a cleaner who follows this practice.
Technician did a very thorough job.
Great service
The service man was very polite and did a great job.
The guys were great and friendly. I must have missed the part online where it says there is a minimum for a house call. The website probably shouldn’t let me book if it’s not accurate.
If it were just that, I’d probably give it an 8 or 9. However, my carpet smells worse now after the cleaning 😞 it’s only two years old.
Thank you for your review, and for giving us the opportunity to fix the problem!
All natural, no crunchy carpets. I was disappointed that the technician was so late though. I had to check in twice because I was not given an update. I know that these are unusual times, but it’s always helpful to provide good communication. :)