Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2024 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

I appreciate that the cleaning ingredients are non toxic and the customer service has been so wonderful!

Report a concern   June 29, 2024 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

Excellent product, excellent technician, punctual and friendly service....what's not to like?!?😊😊

Report a concern   June 29, 2024 — Rated 10 out of 10 by Jinyoung You Zerorez Boise
What do you like about our products and services?

Great service

Report a concern   June 28, 2024 — Rated 5 out of 10 by B.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Very very expensive. Plus, very dirty afterward in select rooms where ducts were cleaned. Need a high powered vacuuming after service

Report a concern   June 28, 2024 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Company speedily redid sofa cleaning.

Report a concern   June 28, 2024 — Rated 10 out of 10 by Anne-Marie Furrey Zerorez Boise
What do you like about our products and services?

I have a friend in Arizona who has used ZeroRez for 24 years. The main attraction I had for your product deals with the fact that you DO NOT use soap when you clean carpets. Soap leaves a residue, which in turn attracts dirt to a carpet. I really like the "no soap" feature.
*Another offer I appreciated & like is a customer can request an In-Facility carpet cleaning. Yes, it's more expensive. However, this method provides a thorough, & deep carpet cleaning, especially on carpets that are in heavily traffic areas.

Report a concern   June 28, 2024 — Rated 9 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

You were very responsive to our needs and booked appointment for our cabin carpeting cleaning on short notice. The techs did a very good job.

Report a concern   June 28, 2024 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

Carpet was really dirty and looks fantastic! Technician was really great!

Report a concern   June 27, 2024 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Our carpets look great. The technicians were friendly, professional and respectful. They completed the job in a timely manner and I won't hesitate to use them again.

Report a concern   June 27, 2024 — Rated 10 out of 10 by GAyle Austin Zerorez Boise
What do you like about our products and services?

Great service. Thank you

Report a concern   June 27, 2024 — Rated 10 out of 10 by P.G. Zerorez Boise
What do you like about our products and services?

Keegan did an excellent job. He was so good I booked him today to clean my daughters carpets next month.

Report a concern   June 27, 2024 — Rated 10 out of 10 by J.I. Zerorez Boise
What do you like about our products and services?

Cicilee did a great job

Report a concern   June 26, 2024 — Rated 3 out of 10 by J.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I am disappointed! The carpets are still damp in areas. They feel sticky under my bare feet. The carpets still look dirty too. Not at all like the 1st time I used Zerorez.
I worked extra hard to make sure there was minimal clutter to work around.
Will be using a different company in the future.

Report a concern   June 26, 2024 — Rated 8 out of 10 by M.W. Zerorez Boise
What could we do to improve?

Carpet looks great. We were a bit uneasy with your representative picking up papers off of our kitchen counter and commenting on them.

Report a concern   June 26, 2024 — Rated 10 out of 10 by Traci Trefaller-Smith Zerorez Boise
What do you like about our products and services?

We love everything about Zerorez. They're always on time, the technicians are knowledgeable and helpful and our carpets look like new when they're done. Best place in Boise to have as your carpet cleaning service.

Report a concern   June 26, 2024 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

Friendly tech, good job on carpets, like the non soaking wet carpet cleaning...

Report a concern   June 26, 2024 — Rated 6 out of 10 by L.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The couch doesn’t smell any fresher

Report a concern   June 25, 2024 — Rated 10 out of 10 by G.H. Zerorez Boise
What do you like about our products and services?

Based on my experience with this company, they always do a good job and are in/out quickly and efficiently. Very considerate of the customer.

Report a concern   June 25, 2024 — Rated 10 out of 10 by Alicia Finnegan Zerorez Boise
What do you like about our products and services?

Professional and friendly. The end result is always beautiful. Their work products are environmentally safe. Overall, a company I can recommend and will continue using.

Report a concern   June 25, 2024 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Good for the environment and animals! Quick drying! Friendly service!

Report a concern   June 24, 2024 — Rated 10 out of 10 by Echo Mansfield Zerorez Boise
What do you like about our products and services?

Friendly and efficient staff. Great value for the price.

Report a concern   June 24, 2024 — Rated 8 out of 10 by C.P. Zerorez Boise
What could we do to improve?

Traffic areas needed more attention. Very little was done to improve those areas.

Report a concern   June 24, 2024 — Rated 10 out of 10 by G.P. Zerorez Boise
What do you like about our products and services?

You guys clean carpets the best way!!!

Report a concern   June 23, 2024 — Rated 2 out of 10 by H.I. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My carpets are now crusty and hard even after vacuuming them many times. I told the tech that I wasn’t concerned about blue light stains as much as I was about just general dirt cleanup. He sprayed way too much pretreatment.

Report a concern   June 22, 2024 — Rated 5 out of 10 by L.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I had my carpets cleaned and they came out very nice, but when I had my couch, cleaned, it looked more stained and dirtier after the process.

Report a concern   June 22, 2024 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

I’ve been a loyal customer for years. The quality and service keep me coming back no matter where in the valley I live.

Report a concern   June 22, 2024 — Rated 10 out of 10 by Kim Kaine Zerorez Boise
What do you like about our products and services?

Truly no residue, carpet dries quickl

Report a concern   June 21, 2024 — Rated 10 out of 10 by L.Z. Zerorez Boise
What do you like about our products and services?

Best carpet cleaning I've ever had and technicians were thorough and professional and courteous.

Report a concern   June 21, 2024 — Rated 9 out of 10 by Tammera Peloquin Zerorez Boise
What do you like about our products and services?

The guys that came out were very helpful and got my ducts cleaned in no time.

Report a concern   June 21, 2024 — Rated 10 out of 10 by Jennie Rylee Zerorez Boise
What do you like about our products and services?

As usual, ZeroRez did a great job cleaning our furniture. We appreciate the careful, detailed job


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