Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2024 — Rated 10 out of 10 by Candice Norris Zerorez Boise
What do you like about our products and services?

That no soap scum is left behind

Report a concern   June 19, 2024 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

I like the fact that you do not use a lot of chemicals during the process.

Report a concern   June 19, 2024 — Rated 10 out of 10 by Debra Dietsch Zerorez Boise
What do you like about our products and services?

This service was the best carpet cleaning service I’ve experienced. Our technician, Cody, showed up on time and provided excellent results. We have a combination of natural and synthetic rugs. Every rug looks fabulous. I highly recommend ZeroRez.

Report a concern   June 18, 2024 — Rated 10 out of 10 by P.H. Zerorez Boise
What do you like about our products and services?

they did a great job on both duct cleaning and carpet cleaning. Very helpful.

Report a concern   June 18, 2024 — Rated 10 out of 10 by R.L. Zerorez Boise
What do you like about our products and services?

Dryer quick, looked good

Report a concern   June 18, 2024 — Rated 10 out of 10 by T.G. Zerorez Boise
What do you like about our products and services?

Dillon was awesome, staff can make or break a business. You are only as good as the people that work for you.
Dillon was that good!

Report a concern   June 17, 2024 — Rated 10 out of 10 by Meg Gorham Zerorez Boise
What do you like about our products and services?

The whole process was just very efficient. From scheduling to confirmation to previewing the invoice. My technician was personable and knowledgeable and did a great job. I had several favorable referrals on Zerorez but as a first time customer I was more than pleased and happy to pass a good referral onto others.

Report a concern   June 16, 2024 — Rated 10 out of 10 by Pat Koleini Zerorez Boise
What do you like about our products and services?

Love the zero residue that your cleaning leaves behind. My sofa looks great after your cleaning!!

Report a concern   June 16, 2024 — Rated 10 out of 10 by Andy Kingston Zerorez Boise
What do you like about our products and services?

Our service technician was friendly and did a great job explaining every detail about the process of cleaning.

Sicily did an amazing job on our carpet as well as making our couch look brand new!
She worked hard and got all the areas we had concerns about as well as other areas.

Definitely will be using ZeroRez and will be requesting her!!

Report a concern   June 15, 2024 — Rated 10 out of 10 by Kelly O'Callaghan Zerorez Boise
What do you like about our products and services?

Great service and quality work every time!

Report a concern   June 15, 2024 — Rated 0 out of 10 by B.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

To many extra charges!!!!!

Report a concern   June 14, 2024 — Rated 9 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

The gentleman you sent out was great. He was friendly and helpful. Our rugs look really good. We'll use your services in the future and recommend your company to everyone.

Report a concern   June 13, 2024 — Rated 10 out of 10 by Cheryl Gypin Zerorez Boise
What do you like about our products and services?

You do an amazing job every time and no harsh chemicals

Report a concern   June 13, 2024 — Rated 10 out of 10 by Sally Unrau Zerorez Boise
What do you like about our products and services?

Very professional. Easy to arrange appointment online. Cody, our tech, was thorough, informative and very polite. I’m sold on Zerorez because our carpets look amazing and they dried really fast. I’m telling my friends because our previous carpet cleaning company couldn’t get the traffic areas clean and basically said we were stuck with the gray shadow in the traffic areas. Zerorez cleaned them up perfectly!

Report a concern   June 13, 2024 — Rated 5 out of 10 by B.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The cleaner's van left oil stains on our driveway and on the street in front of our house.

Report a concern   June 12, 2024 — Rated 10 out of 10 by A.O. Zerorez Boise
What do you like about our products and services?

Was able to schedule quickly and my carpets looked amazing after cleaning!

Report a concern   June 11, 2024 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

The technician was very informative and thorough. He answered all my questions.

Report a concern   June 11, 2024 — Rated 10 out of 10 by Suzan Hadfield Zerorez Boise
What do you like about our products and services?

Carpet cleaning. The Tech did a very thorough job

Report a concern   June 11, 2024 — Rated 10 out of 10 by Heather Norris Zerorez Boise
What do you like about our products and services?

They did a great job cleaning our worn out carpet and got out a few stains that were stubborn!! Such a refreshed look.

Report a concern   June 10, 2024 — Rated 10 out of 10 by S.R. Zerorez Boise
What do you like about our products and services?

Non toxic. No residue, cleans well for my needs. Personable service reps.

Report a concern   June 10, 2024 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

Punctual. Professional.
Used them 3rd year in the row. Removed stains did not reappear!

Report a concern   June 10, 2024 — Rated 5 out of 10 by T.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I cleaned my carpet with you and a week later I spilled wine on the carpet. I called your company because you did such a great job cleaning and your customer service was impeccable. Granted I spilled the wine but to charge me over $100 to clean a wine spill was absolutely ridiculous. I will not use your company again and I will not recommend you to anyone else. I quit using Stanley Steemer because your cleaning was so much better and your customer service was so much better. I hope others read this and find out the all mighty dollar is so much better than treating your long time customer with a little more respect.

Report a concern   June 9, 2024 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Excellent job, knowledgeable, helpful, respectful, offers suggestions and help, I plan to be a repeat customer!

Report a concern   June 9, 2024 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Our service tech arrived on time. Communication was GREAT! He was efficient and careful not to damage our house. He was clean and friendly. Highly recommend

Report a concern   June 9, 2024 — Rated 10 out of 10 by Joanne Courtial Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   June 9, 2024 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Did an excellent job with the clean. NO SMELLS !!

I gave already recommended you to two people, one with a fourplex rental.

Report a concern   June 8, 2024 — Rated 8 out of 10 by L.N. Zerorez Boise
What could we do to improve?

Every 6 months have a special price for cleaning rugs in 2 rooms and a hallway.

Recommend your service to 5 friends and get a discount on next cleaning.

Have a fall cleaning special with discount cleaning rugs for holiday season and cleaning air ducts before we turn on furnace

Report a concern   June 8, 2024 — Rated 9 out of 10 by T.D. Zerorez Boise
What do you like about our products and services?

Love the service and results. A bit pricey though

Report a concern   June 7, 2024 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Job well done.

Report a concern   June 7, 2024 — Rated 10 out of 10 by T.V. Zerorez Boise
What do you like about our products and services?

Service tech was great! She did a wonderful job - was carefully and cleaned up as she went along.


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