- Phone: 208-383-1000
based on 11710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great, but your price $50.00 per gallon for spot remover is ridiculous!! The stain came out but the smell didn’t.
Our guy was very friendly, knowledgeable, and our carpets look great. Excellent service
everything
Jack was very professional and did a great job thank you
We love the friendly and knowledgeable technicians.
We have used Zerorez since 2013 at least every two years, but lately once a year. Our carpets are always restored to "like new" and never "crunchy". Will only use them for our carpet cleaning needs because we have been so satisfied. There was one time when we had a particularly bad pet stain that they treated which ended up just getting "diluted" and spread further. I reported this within 48 hours and true to their guarantee they came back and made it right, free of charge.
Couldn't recommend Zerorez more highly!
The technician was very polite and diligent. I was disappointed that the process did not restore more shine to the marble.
Zerorez products do the job! My carpets are so clean and the house smells so fresh. The technicians are on time and very efficient! Thanks, Zerorez
Efficiency, price, kind service!
On time, quick drying, with in budget pricing.
Amazingly easy to schedule, on time & courteous technician, and beautiful, clean fresh carpets!
No chemicals and cleans nicely.
Great job, and a great carpet tech that cleaned our carpets. Excellent customer service
Professional, quality service. Competitively priced. Better results.
Very friendly efficient service. Well done
Slick invoice process, transparent, professional scheduler and tech, I like the outcome
Very informative and did a nice job
Professional people, pet safe quality products, quick dry time and great communication.
Professional, friendly and hard working technicians.
Nick is always very informative, professional and does a fantastic job with our carpets.
Great experience from booking the appointment, having to change the date of the appointment and the technician who took care of our carpets. We had three rooms, hallway and stairs. We added an area rug after the process started. Please with all the information, given an idea of reasonable expectations and reminded several times to call if we noticed any problems. We felt taken care of through the entire process.
The serviceman who came to our house was great! I think it was Anthony? He was very nice and did a fantastic job on our carpets. Thanks so much.
Fast, professional and end result is fantastic.
Very professional and did a great job
He was very attentive to our carpet and home needs making recommendations to help us improve our carpet life as well as reduce residue buildup.
quality work
Andy was GREAT! Both personal and professional. Your services were on par with the company that we have been using for the last five years (Chem Dry). We tried Zerorez because it was less expensive. I was thankful for "no hidden costs" or pressure to upgrade beyond our needs. You'll be hearing from us next year.
We are always happy with the services Zerorez Boise provides.
Thank you!
Everything went smoothly. The test will be what it looks like a month from now. We only had two small spots and sadly they are still visable (they've been there for years so not your fault)!
Excellent service!
Very happy.