Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2020 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

You do a very good job. That's why I call you for my rentals.

Report a concern   June 10, 2020 — Rated 10 out of 10 by Jodi Brown Zerorez Boise
What do you like about our products and services?

Friendly, knowledgeable and respectful. Always a pleasure!

Report a concern   June 10, 2020 — Rated 7 out of 10 by J.W. Zerorez Boise
What could we do to improve?

I have old carpet and the technician did as good a job, but I felt it the treatment was left very wet, and one particular area where I had issues before, is a bit worse than it was... however, no need for a return.

Response from Zerorez Boise:

Thank you for your feedback. Please give us a call at 2083831000 to discuss what went wrong!

Report a concern   June 10, 2020 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Great customer service. No residue on the carpet.

Report a concern   June 8, 2020 — Rated 10 out of 10 by T.S. Zerorez Boise
What do you like about our products and services?

They were very informative and felt comfortable having them in my home.

Report a concern   June 8, 2020 — Rated 10 out of 10 by Todd Meyers Zerorez Boise
What do you like about our products and services?

Never used zerorez before. Service was prompt and the tech was very informative. Carpets dried quickly and remained soft. Other cleaning companies have left my carpets still, requiring me to vacuum after they’ve dried.

Report a concern   June 8, 2020 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

Great service!

Report a concern   June 7, 2020 — Rated 10 out of 10 by V.C. Zerorez Boise
What do you like about our products and services?

Zerorez did a great job on my carpet, he got out spots that wouldn't come out with other carpet cleaners.
They arrived on time and was very professional and respectful to my home.

Report a concern   June 7, 2020 — Rated 9 out of 10 by April M Person Zerorez Boise
What do you like about our products and services?

Everything came out nice and clean and our serviceman did a great job. I noticed the next day that the carpet and furniture have a smell like musty or mildew.

Report a concern   June 7, 2020 — Rated 10 out of 10 by Skip Simmons Zerorez Boise
What do you like about our products and services?

Might take a few days to really see the results, but so far so good.

Report a concern   June 7, 2020 — Rated 10 out of 10 by Kelsie Garcia Zerorez Boise
What do you like about our products and services?

Zerorez was amazing! Craig was friendly and polite. He got the job done quick and it looks great! We are definitely going to use Zerorez in the future. Thank you!

Report a concern   June 7, 2020 — Rated 9 out of 10 by J.P. Zerorez Boise
What do you like about our products and services?

Both times I have used Zerorez, like how clean the carpets are, and for a reasonable cost

Report a concern   June 6, 2020 — Rated 10 out of 10 by lori lewis Zerorez Boise
What do you like about our products and services?

EXCELLENT!

Report a concern   June 6, 2020 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

On time. Did a good job

Report a concern   June 6, 2020 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Great results. Great prices

Report a concern   June 5, 2020 — Rated 8 out of 10 by R.G. Zerorez Boise
What could we do to improve?

Make your scheduling windows smaller. To me 4 hours is way to big. Should be able to cut it down to 2 hours.

Report a concern   June 5, 2020 — Rated 10 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

Very professional, did a great job!

Report a concern   June 5, 2020 — Rated 10 out of 10 by N.J. Zerorez Boise
What do you like about our products and services?

Outstanding Crew!

Report a concern   June 5, 2020 — Rated 10 out of 10 by N.J. Zerorez Boise
What do you like about our products and services?

Outstanding Crew!

Report a concern   June 4, 2020 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

I’m very great full at the amazing job that Andy did on my carpets. I waiting to check them when they were completely dry and was Very pleased. !!i would recommend them to anyone. Andy was very thorough and
Definitely knew his job. I will use zerorez again. Tnx so much great job Andy.!!

Report a concern   June 4, 2020 — Rated 10 out of 10 by J.G. Zerorez Boise
What do you like about our products and services?

It was quick, easy and turned out great! Also everyone I talked to from zerorez was so friendly.

Report a concern   June 4, 2020 — Rated 10 out of 10 by Kolleen Bray Zerorez Boise
What do you like about our products and services?

Showed up on time, did a very thorough job, professional technician. Didn't try to upsell me and charged me as quoted. What's not to like?

Report a concern   June 4, 2020 — Rated 9 out of 10 by R.U. Zerorez Boise
What do you like about our products and services?

I like that you are not using products that will leave a residue on my carpet afterwards. Once the drying was complete, my carpet was back to feeling soft and clean.

The service was great. Everything was explained clearly and options given to help the tough areas.

Report a concern   June 4, 2020 — Rated 10 out of 10 by U.M. Zerorez Boise
What do you like about our products and services?

Very professional and kind staff, followed protocols . My carpet feels super clean without so many chemicals and didn’t take too long to dry. Always happy with their services.

Report a concern   June 4, 2020 — Rated 7 out of 10 by K.D. Zerorez Boise
What could we do to improve?

Everything was done very good. Just a little pricey for an hours worth of service. 211.00 dollars.

Report a concern   June 3, 2020 — Rated 10 out of 10 by R.F. Zerorez Boise
What do you like about our products and services?

Our technician was professional & courteous. I love how the carpet looks and feels and that it doesn’t take forever to dry.

Report a concern   June 3, 2020 — Rated 10 out of 10 by T.L. Zerorez Boise
What do you like about our products and services?

Dave arrived on time and was very courteous and informative as to products available for our carpet. He finished the job in a timely manner and the carpet looks great!

Report a concern   June 3, 2020 — Rated 10 out of 10 by Joe Lamb Zerorez Boise
What do you like about our products and services?

They work and are great!

Report a concern   June 2, 2020 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

They were on time and efficient and did a great job

Report a concern   June 2, 2020 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

Great job Jordan!


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