- Phone: 208-383-1000
based on 11494 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The whole process! You guys make the experience so easy!
The carpet tech was friendly and very knowledgeable! Our carpets look amazing!
The gentleman who came into my home was very professional and did a fantastic job.
Always a fantastic experience when we use Zerorez!
I was really impressed with the services. I got my carpets cleaned and Tim did an excellent job. And he wore a mask and shoe protectors! Thank you Tim for the job well done! I will definitely be using Zerorez again!
On time and good service !!!!
My office carpet has horse sized brown pee spots on it. After talking to your office, you scheduled a visit 7 days later to look at it?
Lots of people are looking and shaking their head at this ugly mess.
Great customer experience. Very profesional and detailed when explaining the services
The technician was very friendly & polite. He explained the process & provided me an itemized invoice sent to my email with a link for payment once the job was completed. There was no pressure to purchase any extras which was great. We are satisfied customers, he did a wonderful job! Our carpets are fresh, clean & fluffy.
I had never used Zerorez before and I was amazed with the process.
Thank you for coming and doing a good job on our carpets. You were right on time and the carpets look good.
We have used ZerorRez three times personally on different houses and have referred them several times to others.
Andy our technician did a great job!
The carpet turned out good especially considering it's starting condition.
Andy worked really hard on a few tough stains and should get a big E for effort.
Thanks ZeroRez and Andy!
Great service, fast and efficient!
I like that they don’t use a bunch of chemicals
The high traffic areas don't really seem to look better at all. And a puppy spot (dog pee) that happened the day before our cleaning and pointed out to the tech who did the job (Jack), is still visible and smells like urine. I really expected some improvement to be evident for the money spent and the time Jack spent on the job, but it sadly feels like a waste of precious funds. Maybe I was holding onto too high expectations considering the age of our carpet. I can send you pictures of the master bedroom high traffic areas if you'd like.
Personable technician who was efficient and did a great job. Will absolutely hire zero res again!
Great Job!
Carpet cleaning was great!
Jack provided awesome, professional customer service. We were pleased with how our carpets looked when he was done. Thanks!
Great job. Carpets are clean.
On time, superb job, courteous technician.
Great results, great service!
Services are personable, professional and every time I learn something new. The technicians go above and beyond with great attention to detail.
Promptness and professionalism. We had a great technician, friendly and knowledgeable. My only suggestion would be not to try to sell or entice us to purchase additional items. Maybe you could leave a pamphlet, page or small brochure with other items you have for sale.
I can't remember his name but the technician was /is very good at his job. He is very dedicated and his customer service skills are on point. The carpet looks great and dried fast.
Very professional! They did a great job getting the stains out of the carpet and they were fast! Will recommend and use service in the future.
No residue...
We refer Zerorez to all our real estate clients.
Thanks,
Buffy Crowell
Silvercreek Realty Group
Phone number removed
www.BuffytheRealEstateSlayer.com
Great customer service friendly staff and awesome end result. Thanks again guys great job
Your employees ALWAYS provide excellent, courteous service! Our home looks great, smells good...and that makes us happy! THANKS, ZEROREZ.