- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable, friendly and professional staff.
We were very impressed with how our service tech described everything he was going to do beforehand. He went out of his way to add a service we hadn’t originally scheduled and that required additional equipment be delivered from his office. Everything was well protected, including corner guards on the walls. A very positive experience.
Greg was great - very polite; respectful of the fact that both my husband and I were working from one and had to juggle our office space with meetings, etc.
Results were excellent. Very happy with dry time. Also very happy to know there were not chemicals used, etc.
We'll be back!
My service technician was highly professional and courteous, the process is more in depth and thorough than any carpet cleaner I’ve encountered—ever! And my carpets are beautiful! I’m just delighted & will only use ZeroRez in the future.
Zerorez was quick to schedule our appointment, they came on time and did a great job cleaning all the surfaces we asked for.
Jack did a pretty good job on my carpets. He worked himself into a sweaty, grinning, hard working soul.
Technician was great!
I was not super impressed! The technician was nice enough, but the spots he said where gone were absolutely not gone. Because I was instructed to wait 4-12 hours before walking on my carpets upstairs, I did not go and inspect until late in the evening. I paid extra for two spots to be removed and they do not look any different. Very bummed. I am okay if a spot won’t come out, however, upon leaving, the technician said the spot lifted nicely. I just would rather have the truth.
Thank you.
We have 10 kids, 8 of whom are boys and we homeschool so we're in this house all the time except for when you're outside tracking in dirt dirt. When you guys leave my floor is clean and my house smells nice. It's a little on the pricey side but worth it.
It is the best clean we have gotten. We started using you about 6 ears go. Our carpet is 25 years old and light beige. I love that there is no residue and it comes beautifully clean. Our most recent cleaning was the best ever. So perhaps there is a difference in how your trained employees use the method. Blue was our cleaner and the carpet and stairs look great. We had to call you back one time because the stairs didn't look clean and we were told that it's just old and worn I believed it until Blue cleaned them! Still love the company and would highly recommend you.
Everything went smoothly and we were very pleased with the end results.
The carpet cleaner that came was very professional. Took time to explain everything and answer questions. He was efficient and thorough.
You guys always do a fabulous job and our house always feels refreshed when you leave!! Thank you!
Great service! Very friendly technician. :)
Appointment was from 4-7, but got a call a bit after 1 saying he was ahead of schedule and could come early. Came quite a bit early and was done by 3ish. Friendly and professional service. I would use zerorez again in the future.
The carpets are clean and the workers were considerate and efficient.
I enjoyed not being aggressively sold on services. I prefer being provided options and the power to make my own decision regarding which services I want. Our home did not smell damp or musty after the clean which was great. I feel that I received what I paid for.
Professional service, timely, no strong odors
We have used your services in the past
Sebastian did a wonderful job and did a good job of making me aware of some of the other services Zerorez provides.
Work was done in a very timely manner. Your services are great and we will definitely use your company again.
No soap products used. Easy to schedule. Fast and friendly associates.
I have been using Zeroz for over 20 years (I started when I lived in Seattle). The carpet always looks great when they are done cleaning it, and it dries very quickly. The technicians are always wonderful and very thorough.
This company is awesome! I’m so pleased with the way my carpets look!!
Really appreciated the thought of no residue. Made our carpets look and smell new. Very pleased.
The technician was so polite and took great care with our walls and floors before starting to clean carpets. 5 stars for Ezekiel!
Andy was great and explained the process very clearly. The carpet looks good and it dried quickly and without residue. We will see how it holds up but so far so good.
They do a great job, work fast.
Nick was thorough, knowledgeable friendly and concise. We were very happy with the end result.
Fast, friendly and affordable.