Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2021 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

No smell
Friendly cleaner named Greg

Report a concern   January 7, 2021 — Rated 10 out of 10 by Jim Hawkins Zerorez Boise
What do you like about our products and services?

Excellent service from a quality man. The end product meets our expectations.

Report a concern   January 6, 2021 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Clean and knowledgeable

Report a concern   January 6, 2021 — Rated 10 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

Very professional, very efficient!

Report a concern   January 6, 2021 — Rated 10 out of 10 by Hilary Hixon Zerorez Boise
What do you like about our products and services?

Our technician, Jack, was running early and called ahead of time to see if we were available . We were, so he came about 30 minutes before the scheduled time. He was courteous by asking if we wanted him to wear a mask, and wore it without complaint even though it was extremely warm inside. He wore protective booties so as to not make any further mess of the carpet.

Along the way he told us everything he was doing, He even showed us what he vacuumed up. It was disgusting. I thought I have a pretty good vacuum, it is nothing compared to what he had. Jack took pictures as he was gong along and showed me, it was amazing. My carpets haven't been professionally cleaned in over 7 years so I knew they needed it. The transformation was above and beyond what I thought was possible.

Thank you!

Report a concern   January 6, 2021 — Rated 10 out of 10 by R.K. Zerorez Boise
What do you like about our products and services?

Carpet cleaning

Report a concern   January 6, 2021 — Rated 10 out of 10 by Randy Brower Zerorez Boise
What do you like about our products and services?

The technician did a great job on our carpet. It feels and smells so clean. The technician listened to all my concerns and instructions and was very easy to work with.

Report a concern   January 6, 2021 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

wonderful service with reminder calls, courtesy when I had to reschedule, prompts to remind me of time of arrival, and very rapid work with stains removed that I had thought were impossible since it had been so long since cleaned, my old carpets look very new. Very reasonable prices too. Thank you!

Report a concern   January 5, 2021 — Rated 9 out of 10 by D.E. Zerorez Boise
What do you like about our products and services?

I especially like that they don't use soaps and just the treated water. The carpet was cleaner than it has been in a long time.

Report a concern   January 5, 2021 — Rated 7 out of 10 by A.B. Zerorez Boise
What could we do to improve?

The last time we had our carpets done by you we were super happy. The person who did them went over his work at the end and all the nap was going the same direction. This time it didn’t look as good when it was done. There were several bumps in the carpet. The bumps came
out when it dried but I was worried. My husband vacuumed it a few hours later and it looked much better.

Report a concern   January 5, 2021 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

You show up when you say you will and you do a good job! Thanks

Report a concern   January 5, 2021 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Our carpet looks great after they clean it. The technicians are always knowledgeable, courteous and friendly. Their prices are very reasonable. They are the company that we always use.

Report a concern   January 4, 2021 — Rated 10 out of 10 by M.S. Zerorez Boise
What do you like about our products and services?

Courteous techs. Great cleaning!

Report a concern   January 4, 2021 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

No chemical smell after cleaning carpet.

Report a concern   January 3, 2021 — Rated 9 out of 10 by B.W. Zerorez Boise
What do you like about our products and services?

We like that you use only water to clean and no soaps.

Report a concern   January 3, 2021 — Rated 10 out of 10 by M.N. Zerorez Boise
What do you like about our products and services?

Good job as always. I don't do social media so there is no need to keep asking me to submit a review on social media.

Report a concern   December 31, 2020 — Rated 10 out of 10 by B.D. Zerorez Boise
What do you like about our products and services?

Never been disappointed.

Report a concern   December 31, 2020 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Personable, clear staff on the phone, and in person when they picked up the rug. The quality of cleaning.

Report a concern   December 31, 2020 — Rated 10 out of 10 by Jackie Agenbroad Zerorez Boise
What do you like about our products and services?

Always give notice before coming. Courteous and thorough ,explaining everything and like the results.

Report a concern   December 31, 2020 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Quick and easy! Also great price with coupon!

Report a concern   December 31, 2020 — Rated 10 out of 10 by Heidi Arrate Zerorez Boise
What do you like about our products and services?

I like the efficiency with natural products. My carpets always look awesome after a visit.

Report a concern   December 31, 2020 — Rated 10 out of 10 by K.I. Zerorez Boise
What do you like about our products and services?

Environmentally clean and quick drying!

Report a concern   December 30, 2020 — Rated 0 out of 10 by D.T. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Our carpet was soaking wet when the rep left. We just assumed it was wet because it was cleaned, however after reading more about zeroes we realize that shouldn't have been wet for 2 days using fans,& electric heaters. We also now have spots that weren't spots before and some spots that are "rough" patches like something sticky was spilt then dried.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Marianne Clarich Zerorez Boise
What do you like about our products and services?

They were very helpful in answering all of our questions prior to cleaning the carpets. Our carpets look AMAZING!! The tech was very polite and did a fabulous job.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Dana Reid Zerorez Boise
What do you like about our products and services?

Great cleaning, professional techs at a good price.

Report a concern   December 30, 2020 — Rated 10 out of 10 by C.R. Zerorez Boise
What do you like about our products and services?

Thank you! Our carpets look great! The technician was very personable and professional, thank you!

Report a concern   December 24, 2020 — Rated 10 out of 10 by John White Zerorez Boise
What do you like about our products and services?

Employee was very efficient and courteous. He also gave great advise extending the life of our carpet.

Report a concern   December 24, 2020 — Rated 9 out of 10 by S.K. Zerorez Boise
What do you like about our products and services?

We appreciate that you made yourselves available on the day we felt we were having an emergency. Some clean ups cannot be planned in advance. Thank you for coming on same day as our call.

Report a concern   December 24, 2020 — Rated 10 out of 10 by Kathy and Joel Cross Zerorez Boise
What do you like about our products and services?

I like the no chemical smell and how clean and soft the carpet is. The technician was very efficient.

Report a concern   December 23, 2020 — Rated 10 out of 10 by Jon Hopkins Zerorez Boise
What do you like about our products and services?

Our technician was great! Friendly, professional, and explained everything!


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