Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10977 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 11, 2020 — Rated 9 out of 10 by R.M.A. Zerorez Boise
What do you like about our products and services?

I like that you don’t use soap or chemicals.

Report a concern   August 11, 2020 — Rated 10 out of 10 by Blair Kimball Zerorez Boise
What do you like about our products and services?

Matt was great! Carpets look good as new. He was knowledgeable and let us know what he was doing each step of the way. Great service!

Report a concern   August 11, 2020 — Rated 10 out of 10 by Ken Ward Zerorez Boise
What do you like about our products and services?

No residue

Report a concern   August 11, 2020 — Rated 10 out of 10 by Jim Lawson Zerorez Boise
What do you like about our products and services?

Professional service, on time. Good job!!!

Report a concern   August 9, 2020 — Rated 10 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Great experience all around. Would definitely recommend.

Report a concern   August 9, 2020 — Rated 10 out of 10 by M.J. Zerorez Boise
What do you like about our products and services?

Great technicians and wonderful clean carpets without leftover residue

Report a concern   August 8, 2020 — Rated 10 out of 10 by Nicol Buchanan Zerorez Boise
What do you like about our products and services?

Very friendly, very prompt and straightforward.
My upstairs carpet had 12 years of neglect and several pet accidents.
After service, carpets were much brighter and rooms were much fresher. I was very pleased.

Report a concern   August 8, 2020 — Rated 9 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

We liked that no chemicals were used, the rugs were cleaned in a timely manner, the technician wore a mask and we wore a mask to keep everyone safe.

Report a concern   August 8, 2020 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

The technicians are always very professional and the RESULTS speak for themselves!! I have a very small house and the living room gets a lot of traffic. The carpet is at least 20 years old and when the job is done, the carpet looks almost brand new. I will never hire another company to clean my carpet.

Report a concern   August 8, 2020 — Rated 10 out of 10 by Mattie Rizzi Zerorez Boise
What do you like about our products and services?

Our technician was very professional and efficient. Our carpets looked like new again and knowing that no chemicals were used gives great piece of mind.

Report a concern   August 8, 2020 — Rated 10 out of 10 by Linda Sobottka Zerorez Boise
What do you like about our products and services?

Zachary was a very nice person. Got to work immediately and didn’t stop until finished. Very polite and knowledgeable about his product. I would definitely recommend him to anyone.

Report a concern   August 8, 2020 — Rated 10 out of 10 by Lilly Misic Zerorez Boise
What do you like about our products and services?

The service was very very informative and well done. The carpet and the sofa looked like new. The technician did a really good job taking the stains out.

Report a concern   August 8, 2020 — Rated 10 out of 10 by K.H. Zerorez Boise
What do you like about our products and services?

Blue was very professional and explained everything to my understanding and did an excellent jog. Carpeting looked great when he was done.

Report a concern   August 7, 2020 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

Technician was very helpful in explaining things

Report a concern   August 7, 2020 — Rated 10 out of 10 by J.E. Zerorez Boise
What do you like about our products and services?

I appreciated Ezikeal explanations of what would help to clean our carpets.
The freshner and the protectant.
He was a top notch technician.
Glad we went with your company.
Name removed

Report a concern   August 7, 2020 — Rated 2 out of 10 by M.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I would just recommend having your technician shut the bedroom door so that he can clean that area of the carpet. He didn't do this in two out of three rooms and it looks bad.

Report a concern   August 7, 2020 — Rated 10 out of 10 by F.B. Zerorez Boise
What do you like about our products and services?

very good job. On time and very well done

Report a concern   August 6, 2020 — Rated 10 out of 10 by Z.A.A.N. Zerorez Boise
What do you like about our products and services?

The technician was very professional and did an excellent job.

Report a concern   August 6, 2020 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

Carpet cleaning is always superb.

Report a concern   August 5, 2020 — Rated 10 out of 10 by C.S. Zerorez Boise
What do you like about our products and services?

Refreshing to do business with an employee and company that do what they said they would do. Can't wait to go back tomorrow to see how the carpets dried.

Report a concern   August 5, 2020 — Rated 8 out of 10 by P.W. Zerorez Boise
What could we do to improve?

The past two times I've used your service, I have had to have you come back. My carpet looks much better now. My feeling is your guts need to slow down and a more thorough job will be done, especially in high traffic areas. Thank you for sending someone back out. ☺

Report a concern   August 5, 2020 — Rated 10 out of 10 by Celeste Boren Zerorez Boise
What do you like about our products and services?

We were very impressed with both the tech and product. We just bought a home and had no idea what the stains were or how long they had been there. The tech was very knowledgeable and got them out. Thank you so much

Report a concern   August 5, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Everything smells fresh and clean and looks great.

Report a concern   August 4, 2020 — Rated 10 out of 10 by Karolyn Gaines Zerorez Boise
What do you like about our products and services?

Prompt and thorough.

Report a concern   August 4, 2020 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Knowledgeable, kind, respectful staff. Excellent service, my carpets have never been so clean.

Report a concern   August 4, 2020 — Rated 10 out of 10 by Gary and Barbara Cooper Zerorez Boise
What do you like about our products and services?

Excellence in service and results; Technicians were thorough in their knowledge of the products and took time to educate me about my Upholstery cleaning service options. They were friendly and professional and the results exceeded my expectations. I intend to use Zerorez Boise for all future needs and highly recommend them to others.

Report a concern   August 4, 2020 — Rated 5 out of 10 by C.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Your employee, he was a delight, so professional - the reason for the 5 is the rate is very high. I've had commercial buildings for 15-20 years and this was the most expensive carpet cleaning I've ever had - for an empty space - on one level -thank you

Report a concern   August 3, 2020 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Carpet looks great and smells wonderful!

Report a concern   August 3, 2020 — Rated 3 out of 10 by T.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

furniture is still dirty. Please send a different person

Response from Zerorez Boise:

Thank you for your review. As we discussed, we are happy to return and re-clean at no charge. This cleaning must be completed within 30 days of the original cleaning. Please let us know when you are available for this re-service. Thank you! 208-383-1000

Report a concern   August 2, 2020 — Rated 10 out of 10 by Ann Corey Zerorez Boise
What do you like about our products and services?

Our tech Andy did an awesome job!
Our carpet hasn't looked this good in years!


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