- Phone: 208-383-1000
10977 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt was great! Carpets look good as new. He was knowledgeable and let us know what he was doing each step of the way. Great service!
No residue
Professional service, on time. Good job!!!
Great experience all around. Would definitely recommend.
Great technicians and wonderful clean carpets without leftover residue
Very friendly, very prompt and straightforward.
My upstairs carpet had 12 years of neglect and several pet accidents.
After service, carpets were much brighter and rooms were much fresher. I was very pleased.
We liked that no chemicals were used, the rugs were cleaned in a timely manner, the technician wore a mask and we wore a mask to keep everyone safe.
The technicians are always very professional and the RESULTS speak for themselves!! I have a very small house and the living room gets a lot of traffic. The carpet is at least 20 years old and when the job is done, the carpet looks almost brand new. I will never hire another company to clean my carpet.
Our technician was very professional and efficient. Our carpets looked like new again and knowing that no chemicals were used gives great piece of mind.
Zachary was a very nice person. Got to work immediately and didn’t stop until finished. Very polite and knowledgeable about his product. I would definitely recommend him to anyone.
The service was very very informative and well done. The carpet and the sofa looked like new. The technician did a really good job taking the stains out.
Blue was very professional and explained everything to my understanding and did an excellent jog. Carpeting looked great when he was done.
Technician was very helpful in explaining things
I appreciated Ezikeal explanations of what would help to clean our carpets.
The freshner and the protectant.
He was a top notch technician.
Glad we went with your company.
Name removed
I would just recommend having your technician shut the bedroom door so that he can clean that area of the carpet. He didn't do this in two out of three rooms and it looks bad.
very good job. On time and very well done
The technician was very professional and did an excellent job.
Carpet cleaning is always superb.
Refreshing to do business with an employee and company that do what they said they would do. Can't wait to go back tomorrow to see how the carpets dried.
The past two times I've used your service, I have had to have you come back. My carpet looks much better now. My feeling is your guts need to slow down and a more thorough job will be done, especially in high traffic areas. Thank you for sending someone back out. ☺
We were very impressed with both the tech and product. We just bought a home and had no idea what the stains were or how long they had been there. The tech was very knowledgeable and got them out. Thank you so much
Everything smells fresh and clean and looks great.
Prompt and thorough.
Knowledgeable, kind, respectful staff. Excellent service, my carpets have never been so clean.
Excellence in service and results; Technicians were thorough in their knowledge of the products and took time to educate me about my Upholstery cleaning service options. They were friendly and professional and the results exceeded my expectations. I intend to use Zerorez Boise for all future needs and highly recommend them to others.
Your employee, he was a delight, so professional - the reason for the 5 is the rate is very high. I've had commercial buildings for 15-20 years and this was the most expensive carpet cleaning I've ever had - for an empty space - on one level -thank you
Carpet looks great and smells wonderful!
furniture is still dirty. Please send a different person
Thank you for your review. As we discussed, we are happy to return and re-clean at no charge. This cleaning must be completed within 30 days of the original cleaning. Please let us know when you are available for this re-service. Thank you! 208-383-1000
Our tech Andy did an awesome job!
Our carpet hasn't looked this good in years!
I like that you don’t use soap or chemicals.